• Design and develop ServiceNow integrations using REST, SOAP, Integration Hub, Spokes, and MID Server • Build and maintain API endpoints, scripted REST APIs, and data import/export interfaces • Configure Transform Maps, Data Sources, Scheduled Jobs, and ETL logic • Implement secure authentication methods (OAuth 2.0, Basic Auth, API Keys, JWT) • Troubleshoot integration issues, perform debugging, and optimize performance • Work with cross functional teams to understand integration needs and deliver scalable solutions • Maintain documentation for integration flows, mappings, and error handling processes • Ensure compliance with security, data governance, and ServiceNow best practices.

• This is a remote position. • Role: Senior ServiceNow Developer • Location: REMOTE • Duration: 6+ Months Contract • MUST HAVE POWER APPS AND AI COPILOT IN ADDITION TO SERVICE NOW. • Enhancing existing ServiceNow catalog items, including implementing functional improvements and aligning them with business requirements. • creating and executing detailed test scripts, particularly within Asset Management and similar programs. • I’m comfortable taking existing stories or test cases and expanding them into comprehensive, well-documented scripts to ensure full coverage. • In my recent roles, I’ve operated as a self-starter, often stepping into projects with minimal guidance and driving tasks independently from analysis through implementation and validation. • As a Service Management Analyst, you will be part of the Service Management Department, where your primary responsibilities will be working with ServiceNow's Configuration Management (CMDB), Discovery, Digital Portfolio Manager (DPM) and IT Asset Management (ITAM/HAM Pro/SAM Pro) modules enhancing maturity and driving improvement initiatives. • Responsibilities: Support and enhance Discovery schedules • Support and enhance Service Mapping • Support and enhance Hardware and Software Asset Management • Support and enhance ServiceNow Knowledge Management practices • Provide CMDB guidance during the weekly CMDB Office hours for Audits, Lifecycle tasks and general CMDB questions • Work and complete ITSM related ServiceNow stories UAT stories from monthly sprint and projects • Assist with report development and integration development • Assist with ad-hoc tasks related to the ITOM, ITAM, ITSM initiatives • Planned initiatives: Streamline CMDB Maintenance activities • Re-evaluate CSDM framework and mature accordingly • Implement additional ITAM Publisher Packs and vendor integrations • Implement reconciliation of Discovered CIs for CMDB accuracy and SAFE Controls • CMDB User self-service, reporting enhancement with ServiceNow and Power BI • Build training sessions and documentation for CMDB and ITAM

• Optimize & Expand Existing ServiceNow Application • Take an existing custom-built project analysis tool and fully translate and enhance it within ServiceNow • Improve current functionality, performance, and usability • Own ongoing feature requests and enhancements • Build out missing capabilities such as: Templates, reporting, dashboards, and widgets / Service Portal components • Drive Development to Production Execution • Work across development and production environments • Collaborate with: Internal ServiceNow developer and client-side ServiceNow support team • Ensure faster turnaround on feedback and requests (current major gap) • Manage update sets, testing, and deployments efficiently • Build a Scalable, Integrated System • Integrate ServiceNow with: CMMS systems, BUILDER SMS, and other facilities / maintenance platforms • Support data flow, data quality, and system reliability • Experience integrating with CMS platforms and facilities systems (Nice to have) • Own Communication & Client Experience • Act as a primary point of contact for a highly technical government client • Clearly communicate: What is being worked on, when it will be delivered, and progress • Confidently answer technical questions in real time • Documentation, Training & Visibility • Create: Training materials and documentation for future developers • Ensure work is transparent, trackable, and well-documented • Take pride in delivering work that is clean, structured, and presentable • What Success Looks Like • Feedback from the client is implemented quickly (not weeks/months) • Clear development schedules are communicated and followed • Reporting, templates, and dashboards are fully functional • Collaboration between teams becomes smooth and responsive • The ServiceNow platform becomes a reliable, scalable system—not a bottleneck

TEKsystems is seeking a Business Analyst with strong experience in ServiceNow and PowerApps. This position is a 6 month contract and is 100% remote. This contract is W2 employment, candidates must be authorized to work in the US for any employer without needing sponsorship. Candidates must have strong ServiceNow and PowerApps experience, ideally doing implementations and upgrades/modernizations. Candidates without SNOW experience or who do not read the entire job description will not be considered. Description TEKsystems is hiring for a Business Analyst with experience working in a scrum/agile approach in support of ServiceNow and Power Apps projects, business analysis experience gathering requirements and working with various technical teams, and experience in the banking industry (highly preferred, but not required). Skills - Business analysis - ServiceNow - MS Power Apps - Requirements gathering - Business requirements - agile scrum Top Skills' Details 1. Business analysis experience working in a scrum/agile approach in support of ServiceNow and Power Apps. 2. Business analysis experience gathering requirements and working with various technical teams. 3. Experience in the banking industry is highly preferred, but not required. Additional Skills & Qualifications Need to have excellent communication and business analysis skills. Employee Value Proposition (EVP) This is a great opportunity to work with one of the largest and most profitable regional banks is the West. High likelihood of contract extension with good performance. Additional Compliance Information Credit and B/G Check required. Experience Level Intermediate Level If you read this job description and meet the requirements, please write "ba snow pro" at the bottom of your resume when submitting your application. Job Type & LocationThis is a Contract position based out of Boise, ID. Pay and BenefitsThe pay range for this position is $40.00 - $45.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on May 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.