Summary As a Software Quality Assurance Engineer - Manual Testing, you will be responsible for performing quality assurance activities for medium to large software development projects and tasks of moderate to advanced complexity within the same and/or different accounts, including gathering and clarifying testing requirements, documenting those requirements, performing the testing process, and certifying solutions. This role is strictly involved in testing the product and does not involve access to Protected Health Information (PHI) & Personally Identifiable Information (PII) or any secured/confidential client data. The work is limited to testing of the product and does not include handling or processing of sensitive health information. Your role in our mission • Lead test planning and execution for complex features and releases • Define testing strategies and risk-based testing approaches • Perform advanced exploratory testing and edge-case validation • Review requirements and designs for testability and quality risks • Coordinate UAT efforts with business stakeholders • Mentor and guide junior and mid-level manual testers • Provide release quality assessments and go/no-go recommendations • Escalate quality issues for resolution • Report on testing progress and results What we're looking for • 6+ years of experience in manual software testing • Proven experience testing complex, enterprise-level applications • Strong expertise in SDLC, STLC, and quality best practices • Experience working closely with product owners and engineering leads • Excellent documentation, communication, and leadership skills What you should expect in this role Fast-paced, challenging and rewarding work environment. Work life balance. Remote working (2.00 PM to 11.00 PM Shift)

Role Description At Gallagher Benefit Services, you’re a trusted partner to organizations navigating some of their most important people decisions. We help clients build better workplaces, where people feel supported, empowered, and inspired to thrive. Whether it’s shaping benefit strategies, designing wellbeing programs, or advising on workforce challenges, the work you do here creates meaningful change for businesses and the people who power them. We’re a community of bold explorers, trusted experts, and compassionate partners; working side by side to solve problems, and shape the future of work. Here, curiosity is encouraged, collaboration is second nature, and your ideas have room to grow. If you’re looking for a place where your contribution matters and where you can help build a better world of work; think of Gallagher. Qualifications - Test Position - Do Not Apply Requirements - Test Position - Do Not Apply Benefits - Flexible medical & dental coverage to meet your household's needs - Life, Dependent Life and AD & D Insurance options - Retirement savings including RRSP including a company match, TFSA, pension and more - Employee Stock Purchase Plan - Educational expense reimbursement - Employee assistance programs - Discounted gym membership (GoodLife Fitness) - Opportunity for flexible work arrangements - Paid sick days & personal days - Employee education recognition program - Employee referral bonus program Company Description Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on protected characteristics. Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business. Artificial intelligence (AI) is not used to screen, assess or select applications for a position within Gallagher.

Location: Anywhere in the US as long as commutable to a major airport Travel: 30% - 50% to project sites, otherwise remote The Product Quality Engineer (PQE) supports the Product Quality Manager by executing project-level quality assurance activities for utility-scale BESS projects, with a strong emphasis on Factory Acceptance Testing (FAT) and supplier quality oversight. This role is a hands-on individual contributor responsible for planning, performing, witnessing, and monitoring FATs at OEM and supplier facilities to verify that critical BESS equipment meets contractual, technical, and quality requirements prior to shipment. In addition to FAT execution, the PQE performs field inspections, monitors equipment deliveries and installation activities, identifies and documents non- conformances, and supports corrective action resolution during construction, installation, and commissioning phases. The PQE plays a critical role in early defect detection and risk mitigation by validating product quality at the factory level and ensuring civil, mechanical, and electrical installations meet On.Energy, contractual, and industry standards before mechanical completion and commissioning. Job Description: • Plan, perform, witness, and monitor Factory Acceptance Tests (FATs) and in-process inspections at OEM and supplier facilities for BESS equipment including batteries, PCS/inverters, transformers, switchgear, EMS, and auxiliary systems • Review and approve FAT procedures, test scripts, and acceptance criteria in alignment with contractual and technical requirements • Identify, document, and track FAT-related non-conformances and deviations; support Root Cause Analysis (RCA) and corrective/preventive actions prior to shipment • Coordinate and oversee third-party inspectors at vendor facilities when required • Perform on-site quality inspections for BESS projects during construction, installation, and commissioning • Support receiving inspections, delivery verification, and installation surveillance • Verify compliance with drawings, specifications, Inspection & Test Plans (ITPs), and Project Quality Management Plans • Identify, document, and manage Non-Conformance Reports (NCRs) in accordance with On.Energy procedures • Verify effectiveness of corrective actions prior to mechanical completion and handover • Complete inspection reports, FAT reports, checklists, and quality documentation accurately and on time • Maintain project quality records and digital inspection platforms • Provide timely quality status updates, metrics, and supplier performance feedback • Interface directly with EPC contractors, OEMs, and suppliers on quality matters • Execute project quality processes aligned with ISO 9001 and PDCA methodology • Promote a strong quality and safety culture at all times and work locations Qualifications Required • Bachelor’s degree in Electrical, Industrial, Mechanical, or Quality Engineering (or related technical field) • 5+ years of experience in quality engineering within the energy, power, or renewable industries • Direct experience performing or leading Factory Acceptance Tests (FATs) for electrical or power equipment • Hands-on experience with electrical power systems used in BESS projects • Working knowledge of ISO 9001, NCR management, RCA, and CAPA processes • Ability to read and interpret electrical drawings, civil plans, and technical specifications • Willingness to travel up to 75% to domestic and international supplier and project sites • Strong communication and technical documentation skills Preferred Qualifications • Bachelor’s degree in Electrical Engineering • Experience with Tier 1 BESS OEMs and EPC contractors • Familiarity with UL 9540 / 9540A, UL 1973, IEEE 1547, NEC, IEC standards • Experience using digital inspection platforms and NCR tracking tools • Electrical certifications or commissioning experience

• Execute full Localization QA test cycles across different platforms, OS versions, and testing environments (including Production). • Review, verify, edit, score, and translate copy across a wide range of media and content types. • Validate localized content for tone, grammar, context, cultural relevance, and linguistic correctness. • Evaluate UI behavior for truncation, clipping, alignment, wrapping, and encoding issues. • Report and track bugs clearly and accurately; retest to confirm fixes. • Provide clear feedback and suggestions regarding linguistic errors, UX issues, and functional defects. • Contribute updates and recommendations to Style Guides and Terminology Databases. • Assist with ad‑hoc localization QA tasks, spot checks, and build verifications. • Collaborate with localization PMs, translators, developers, and QA teams. • Suggest process or workflow improvements to increase QA efficiency, scalability, and consistency.