Title: Library Teen Space Coordinator (Part-Time) Location: Suffolk United States Salary $22.65 Hourly Job Type Part Time Job Description: Under limited supervision, serves as Teen Library Space Coordinator in the Library Experience department. Responsible for developing customer service practices and spaces for teen customers, relationship-building, and the overall teen library experience as their assigned location. Responsible for planning, coordinating, and evaluating the teen space and ensuring services are aligned with the library's strategic goals and implemented effectively. Responsible for supervising, training, and evaluating subordinate staff; establishing standards for services and collections, and space use; developing and supporting volunteer opportunities for teens; researching and formulating long-range goals; developing guidelines and procedures; and planning and evaluating services and initiatives that support teen engagement. Reports to the Library Experience Manager or Library Experience Assistant Manager. To perform this job successfully, an individual must be able to perform the essential job functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary job functions herein described. Since every duty associated with this position may not be described herein, employees may be required to perform duties not specifically spelled out in the job description, but which may be reasonably considered to be incidental in the performing of their duties just as though they were actually written out in this job description. - Coordinates and supervises the operations of a specialized area in the Suffolk Public Library System. - Hires, trains, supervises, and evaluates subordinate staff and provides guidance to volunteers in the work to be performed and ensures compliance with library policies and procedures. - Performs administrative duties such as preparing and analyzing statistical reports, performing outreach, monitoring discretionary spending of a limited budget, and delivering programs and events. - Prepares statistical and financial reports for levels of service, attendance, transactions, etc. in specialized area assigned and as requested by management. Prepares and produces financial/budgetary reports monthly. - Performs tasks at the circulation desk of the library including checking library materials in and out, preparing books to be shelved, registering and processing library cards, collecting materials for the book depository, and securing the library at the end of the business day. - Directs, advises, provides, assists, and instructs patrons with locating library materials, answering reference and directional questions, and placing reserve requests. - Maintains, selects, assigns, and develops a collection based on patron needs and interests. - Receives, reviews, and responds to patron complaints. - Attends or conducts staff meetings to exchange information; attends in-service training and/or professional classes, seminars, or conferences to further develop professional skills. - May supervise, monitor and evaluate the operations and staff of a regional library or division and assist in the planning and implementation of library services in alignment with organizational vision, mission, values, and goals. - May prepare and schedule staff and authorize leave to ensure an equitable distribution of work and adequate staffing to provide quality customer service; document and prepare quarterly and annual employee performance feedback to encourage, counsel, discipline and set goals for library staff; identify training needs and opportunities and develop training programs to provide staff with the skills to deliver quality service; contribute to staff meeting agendas and lead discussions to explore continued improvement opportunities, solicit feedback, promote teamwork and provide training; and lead or participate in a team process to develop criteria to interview, evaluate, and select candidates in order to hire the best applicants. - May respond to internal and external customers in crisis by identifying concerns or complaints by using independent judgment, discretion, and negotiation skills to determine appropriate resolution. - May identify and analyze building maintenance and equipment problems to determine course of action or solution to ensure safety, security, and comfort of internal and external customers. - May document accident, personnel, and incident reports to comply with City, State, and Federal guidelines. - May lead, facilitate, and participate in City and department teams to develop strategic plans, resolve problems, and improve current processes. - May create, develop, and produce professional marketing items in all formats to promote classes and events. - May plan, develop and maintain the Library's web sites. - May coordinate with media companies and resources to obtain cost effective advertising. - May monitor, evaluate, and coordinate the integration of new technologies into library services. - May provide timely and efficient technology support to staff and the community on a variety of technological equipment and resources. - May learn, understand and incorporate emerging technology trends to predict the direction of change and design responsive library services and programs. - May develop and provide training for staff and the community on new technologies and coordinate technology training for staff with the Staff Training and Development Coordinator. - May staff Training and Development. - May develops and implements a comprehensive staff development and training program. - May utilize tools to conduct staff assessments; develop individual and/or group strategies; and analyze data to determine department current and future needs. - May design and conduct training needs assessments; and design, monitor and analyze surveys. - May develop strategies to meet training needs; and develop short and long-range plans and objectives for training and staff development programs. - May plan, develop and conduct training to a diverse group; coordinate with library managers and other City departments to develop and/or provide access to web-based instruction to promote research skills and information literacy; and develop training objectives and monitor employee learning. - May identify regional and national training resources. - May maintain current knowledge of trends, policies, methods and technologies in the library field. - May implement changes - May planning and Development: - May coordinate all development functions including fund raising, memberships, grantsmanships and sponsorships. - May develop fund-raising programs including annual giving, planned giving, estate planning, and major gifts to raise the contributed income for the library; and plan and develop general, corporate and philanthropic membership programs to reach the target number of prospective members. - May organize donor/member recognition and fund-raising events. - May conduct strategic planning for the library in coordination with the City. - May coordinate grant writing to fund special projects and programs. - May coordinate donor and membership records. - May coordinate efforts with the Friends of the Library, Library Foundation, and other related entities. - May coordinate community engagement: - May coordinate with outside entities to deliver library services outside the library buildings. - May manage bookmobile operations, collections, and subordinate staff. - May provide quality classes and events outside the library in coordination with the Outreach Services Manager and other staff. - Performs related work as required. A combination of higher education and/or experience equivalent to 7 years and 1 -2 years with supervisory responsibilities; or any equivalent combination of training and experience which provides the required skills, knowledge and abilities. Requires a valid driver's license. - Knowledge of library routine and procedures. Has considerable knowledge of specialized area assigned of marketing, graphic design, educational processes, publishing industry, management techniques, and philosophies - Knowledge of books, magazines, and related materials available to the public. - Knowledge of OPAC, the library's filing system and various types of informational materials in the library. - Knowledge of bookkeeping and/or accounting/clerical practices and procedures. - Ability to use standard office machines and a variety of popular audio visual and computer equipment. - Ability to maintain clerical records. - Ability to follow established procedures and perform work requiring some detail. - Ability to instruct patrons in the use of various office machines, computer programs and library reference materials. - Ability to deal tactfully and courteously with library patrons and the general public. - Ability to establish and maintain effective working relationships as necessitated by work assignments. - Ability to effectively express ideas orally and in writing. Is able to exercise tact and courtesy in frequent contact with City employees, City officials, professionals, and the general public. - Ability to establish and maintain effective working relationships as necessitated by work assignments. - Ability to compare and/or judge the readily observable, functional, structural, or compositional characteristics (whether similar to or divergent from obvious standards) of data, people or things. - Ability of speaking and/or signaling people to convey or exchange information. Includes receiving assignments and/or directions from supervisors. - Ability to read a variety of informational and legal documents, City and state codes, law books, etc. Requires the ability to prepare correspondence, memorandum, opinions, contracts, notices, petitions, etc. Must be able to speak with poise, voice control and confidence, and to articulate information to others. - Ability to plan work and develop procedures; to learn and/or evaluate complex information in order to make judgments and decisions. - Ability to record and deliver information, to explain procedures, to follow oral and written instructions. Must be able to communicate effectively and efficiently in a variety of technical or professional languages including legal and municipal terminology. - Ability to utilize mathematical formulas; to add and subtract; multiply and divide; utilize decimals and percentages. - Ability to inspect items for proper length, width and shape. - Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress and when confronted with (persons acting under stress) (emergency situations).

Role Description Als Senior Client Manager (w/m/d) für unsere Kunden in Deutschland sind Sie für alle Aspekte im Zusammenhang mit Professional Services verantwortlich: Sie arbeiten direkt mit dem Kunden zusammen und verkaufen und entwickeln Lösungen auf der Basis von OpenText Produkten. In enger Zusammenarbeit mit dem OpenText Account Executive entwickeln Sie die digitale Strategie für Informationsmanagement für Ihre Kunden. - Aufbau von professionellen und vertrauensvollen Kundenbeziehungen - Entwicklung und Pflege der Service-Verkaufspipeline, um die vorgegebene Sales-Quote zu erreichen - Qualifizierung der Kundenbedürfnisse und Identifizierung von Verkaufschancen - Aufwandsschätzungen und interne Abstimmung von Vertragsinhalten - Betreuung des gesamten Verkaufsprozesses, einschließlich Angebotsgenehmigung, -erstellung, -präsentation und -verhandlung - Mitwirkung bei Ausschreibungen (RFP/RFI) - Follow-up nach Vertragsunterzeichnung zur Sicherstellung der Kundenzufriedenheit Qualifications - Einschlägige, langjährige Erfahrung im Bereich Software Services Sales - Nachweisliche Erfolgsbilanz im Verkauf von Professional Services - Ausgeprägte Kundenorientierung und Dienstleistungsmentalität, sowie Kommunikationsstärke - Bereitschaft gelegentlich zu Kunden- und internen Meetings zu reisen - Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift Company Description OpenText ist der weltweit führende Anbieter softwarebasierter Lösungen für Enterprise Information Management (EIM) und bietet ein umfangreiches Portfolio an Produkten, Dienstleistungen und Cloud Services für das intelligente und vernetzte Unternehmen. - Über 120.000 Kunden weltweit - Fokus auf Künstliche Intelligenz zur Unterstützung von Innovationen - Engagement für ein integratives Arbeitsumfeld

This is a remote position. SUMMARY A Central Services Technician supports the organization’s shared technology infrastructure and internal services. The role focuses on backup operations, maintaining systems, handling service requests, and ensuring core IT operations run smoothly. The technician is responsible for supporting and maintaining centralized IT systems, services, and infrastructure within the organization. This role assists with backups, hardware and software deployment, system maintenance, troubleshooting, and ensuring reliable IT service delivery to internal users. JOB RESPONSIBILITIES - Provide technical support for centralized IT systems, including servers, networks, and shared applications. - Monitor backups and general system performance and respond to service alerts or outages. - Install, configure, and maintain computer hardware, operating systems, and software. - Troubleshoot and resolve hardware, software, and network-related issues. - Perform system updates, patches, and routine maintenance tasks. - Document procedures, incidents, and technical solutions in the service management system. - Collaborate with other IT teams such as network, security, and infrastructure. - Ensure compliance with company IT policies and security standards. QUALIFICATIONS - Required Qualifications - 3+ years of experience in IT support, help desk, or systems administration. - Experience with Veeam Backups - Knowledge of Windows OS - Familiarity with networking concepts (TCP/IP, DNS, DHCP). - Experience with ticketing systems and IT service management tools. - Strong troubleshooting and problem-solving skills. - Preferred Qualifications - Associate or bachelor’s degree in information technology, Computer Science, or related field (or equivalent experience). - IT certifications such as CompTIA A+, Network+, or Microsoft certifications. - Experience with Azure Backups - Knowledge of Linux and MacOS. - Experience with virtualization platforms (VMware, Hyper-V, KCM). - Familiarity with Active Directory and cloud services such as Microsoft 365 or Azure. - Basic scripting knowledge (PowerShell, Bash). - Key Skills - Technical troubleshooting - System administration basics - Communication and customer service - Time management and organization - Documentation and process adherence JOB REQUIREMENTS - Should be willing to accept a long-term work-from-home arrangement. - Should be amenable to a permanent night shift schedule.

Trans Ova Genetics is seeking a relationship-driven professional who thrives on delivering exceptional service and strategic solutions. In this Client Services Representative role, you’ll build long-term client partnerships, provide personalized consultation, and collaborate with internal teams to ensure success. If you have a background in animal science or agriculture, enjoy solving complex challenges, and are passionate about supporting client goals, we’d love to hear from you! This role acts as a strategic partner and advocate for Trans Ova Genetics clients by delivering personalized consultation, operational support, and proactive communication. This role balances a commitment to exceptional client service with collaboration across internal teams to ensure timely, effective, and customized solutions that drive client success and long-term loyalty. This position is remote and will be based in the United States. Key Responsibilities: - Serve as a trusted client advocate by responding promptly (within 24 hours), communicating clearly, resolving issues proactively, and maintaining strong, professional relationships. - Consult with clients to understand objectives and provide tailored guidance on production planning, genetic services, and animal movement. - Coordinate cross-functionally to deliver timely, efficient solutions, adjust services as goals evolve, and support contracts, agreements, and inventory management. - Communicate technical results and service outcomes effectively to support confident, informed client decision-making. - Build long-term partnerships that drive client retention, represent Trans Ova Genetics with integrity, and contribute to continuous improvement initiatives. - Support domestic shipping of embryos and semen through accurate documentation, organization, and shipping/receiving coordination. Education Requirements: - Bachelor’s Degree preferred, emphasis in Animal Science, Agribusiness, or related field preferred. - 1 - 3 years of experience in a client-facing, consultative role within the agricultural or animal science sectors. - Experience in bovine genetics, dairy, or beef production is highly desirable. Other skills/experience: - Excellent interpersonal communication, problem-solving, and time management skills. - Comfortable with technology, including Microsoft Excel, Word, PowerPoint, and CRM tools. - Ability to manage competing demands independently while maintaining attention to detail. - Professional demeanor with a strong commitment to customer service and ethical standards. - Proven ability to maintain balance between responsiveness and personal boundaries in a flexible work environment. Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd’s genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive “tools” available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies. Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement. TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry – Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.