Role Description We're looking for a mid-level Business Analyst to join our growing digital/eCommerce team. If you enjoy wearing multiple hats, care deeply about UX/UI and user journeys and want to take real ownership of delivery and outcomes, this could be for you. - Analyse and document business requirements with a strong focus on UX, UI and end-to-end customer journeys - Manage and de-escalate client concerns with confidence and professionalism - Support the day-to-day running of the team, ensuring high-quality delivery outputs - Work closely with a Senior Business Analyst who will mentor and guide you - Help grow and manage the product through strong process, prioritisation and collaboration - Liaise with stakeholders across all levels of the business - Coordinate vendors and support third-party integrations (exposure to integrations is a plus) Qualifications - 2–5 years' experience as a Business Analyst in a digital or software environment - Strong understanding of UX/UI and user journeys (eCommerce experience beneficial, not essential) - Comfortable multitasking and adapting in a fast-paced environment - Process-driven, delivery-focused and eager to take ownership - Confident communicator who can work with both technical and non-technical teams - Willingness to be mentored and grow into increased responsibility Benefits - If you're ready to step into a role with real ownership, strong mentorship and room to grow, we'd love to hear from you.

• Own the product backlog: creation, grooming, prioritization, and refinement • Gather requirements through stakeholder interviews, workshops, and research • Write structured deliverables: user stories, acceptance criteria, PRDs, process diagrams • Plan and manage sprints, timelines, and delivery milestones • Track project health: risks, blockers, scope changes, and resource allocation • Communicate project status and expectations to stakeholders and leadership • Collaborate daily with designers, developers, and QA to clarify and validate requirements • Review built functionality against requirements and adjust documentation accordingly • Continuously bridge business goals and product/engineering decisions

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. Your Role As a Business Transformation Lead, you will play a pivotal role in shaping and delivering large‑scale ERP‑enabled transformations. You will lead Phase 0 discovery and business cases, define transformation strategy, and drive enterprise wide process uplift across core business functions setting organisations up for long‑term success well before implementation begins. This is a senior, client‑facing leadership role where you will influence strategic direction, guide executive decision‑making, and ensure transformation programs remain tightly aligned to business ambition, benefits realisation, and value creation throughout delivery. In this role you will play a key role in: Enterprise Business Transformation - Lead end to end ERP enabled process transformation - Shape future‑state operating models, translating business ambition into scalable, ERP‑enabled capabilities - Drive business readiness, process standardisation, and value definition prior to and during implementation Strategy & Program Governance - Establish and lead a Transformation Management Office (TMO) ensuring design and delivery decisions remain anchored to strategic objectives and benefits - Own program financials, scope, risk, and milestone integrity across complex, multi‑year programs - Provide executive‐level oversight, issue resolution, and corrective action management consistent with large‑scale enterprise programs Client Leadership & Deal Shaping - Build trusted relationships with C‑suite and senior executives - Facilitate executive workshops, steer critical trade‑offs, and influence key investment decisions - Lead pre‑sales and deal shaping activities, co‑creating compelling transformation visions and business cases ERP Platform Leadership - Bring strong fluency across SAP, Oracle or Dynamics, including integration and extension patterns - Guide solution design decisions aligned to ERP roadmaps, cloud deployment models, and innovation opportunities People & Capability Leadership - Build, inspire, and mentor high‑performing, multi‑disciplinary teams of functional SMEs and analysts - Establish clear governance, decision rights, and delivery standards expected in enterprise‑scale transformations Your Profile - 15+ years experience in consulting or enterprise transformation leadership - 10+ years leading large‑scale ERP programs of significant size, complexity, and risk - Proven success delivering ERP transformations from strategy through blueprinting and value realisation - Deep functional expertise across Finance, Procurement, Supply Chain, and Sales - Strong ERP platform knowledge, including across SAP, Oracle or Dynamics, and modern deployment architectures \ - Exceptional executive presence, stakeholder management, and facilitation skills - A track record of building and leading diverse, high‑impact teams across the transformation lifecycle What You’ll Love About Working Here - We recognise the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. - At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. - Equip yourself with valuable certifications in the latest technologies such as AWS and Microsoft Azure. - We foster a safe and inclusive environment where everyone can be their authentic selves, supported by staff-led community groups. Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion. Make it real | www.capgemini.com

• Translate business requirements into clear, actionable product and data insights • Analyze customer interaction data to identify trends, gaps, and opportunities • Work closely with product, engineering, and client teams to deliver AI solutions • Define KPIs, track performance, and drive continuous improvement • Create dashboards, reports, and presentations for stakeholders • Support client onboarding, use-case design, and solution optimization