Company Description Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit. Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey. This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane. Job Description The Quality Assurance Officer plays an important role in ensuring risks related to the provision of medical services in a virtual healthcare setting are being effectively managed. The Quality Assurance Officer will be responsible for performing regular reviews of products, business practices and data to check compliance measures and controls are operating effectively. This role is crucial in maintaining and enhancing the quality and safety of our products. Key Responsibilities - Quality Assurance - Coordinate the implementation and monitoring of product quality assurance and compliance measures. ○ Perform regular reviews of data to identify trends, patterns, and areas for quality improvement. ○ Monitor interactions across various channels to ensure adherence to compliance and quality standards. - Review patient satisfaction and patient experience feedback, surveys and data to identify risks and concerns. - Assist the Product Team in providing real time feedback to senior management in relation to compliance performance. - Collaborate with relevant teams to establish and maintain quality benchmarks. - Risk Management - Develop and maintain a comprehensive understanding of regulatory requirements and risks associated with Montu products. - Implement strategies to mitigate and manage risks, ensuring compliance with regulatory standards. ○ Proactively identify opportunities for uplifting compliance and quality assurance. - Assisting with product legal matters and third-party information requests. - Reporting, Audit, and Insights - Perform cyclical audits across the business and provide input into reporting on issues and recommendations. - Work closely with the Compliance Team to prepare dashboards of KRIs and KPIs to track performance. - Assist the Head of Compliance in preparing compliance and risk reporting for senior management and regulatory authorities as required. Qualifications - Qualifications in health or health sciences or a related discipline will be highly regarded. - Minimum of 3 years of experience in product quality assurance and risk within a highly regulated industry in a clinical, pharmaceutical or healthcare environment. - Experience in implementing quality assurance frameworks in a healthcare or telehealth context. - Previous experience with GMP (Good Manufacturing Practice) is required. - Strong analytical, problem-solving, and decision-making skills. - Strong oral and written communication, interpersonal and consultation skills with the ability to build strong working relationships with internal and external stakeholders. - Demonstrated ability to work under broad supervision and to effectively self-manage the day-to-day workflow of the position. Additional Information You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians. Other benefits include: - Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development. - Enjoying discounts with over 450 retailers through our Reward and Recognition platform. - The freedom of a full-time, work-from-home role. - Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities. - Mental health support through our wellbeing platform, Unmind. - A private health insurance discount through Medibank. - Up to 8 weeks of paid parental leave. - Swag kits to celebrate key milestones in your journey with us. - Enhance your home office with our work from home equipment allowance benefit. - Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients. #LI-HA1 #LI-remote We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

Role Description We are seeking a Product Manager for our Integration team to lead the seamless implementation, configuration, and ongoing support of various existing and new application integrations. This role is essential in driving successful integration efforts through client-focused solutioning, enabling technical configurations, and providing client support for Integration products. This role will play a critical part in strategic planning, stakeholder management, and addressing technical challenges proactively. Key Responsibilities - Product Lifecycle Management - Managing the integration lifecycle, from planning and development to launch and ongoing maintenance. - Ensuring a smooth and intuitive user experience for integrated products or features. - Defining and tracking key performance indicators (KPIs) to measure the success of integrations. - Ensuring that sales, marketing, and support teams are equipped to effectively communicate and support the integrated product. - Sales Support & Solution Architecture - Partner with Sales to provide pre-sales technical expertise and integration solutioning. - Develop and present detailed support materials outlining integration options and benefits. - Assist in onboarding new clients, ensuring a smooth configuration and setup process. - Technical Configuration & Product Integration - Collaborating with various teams (engineering, design, marketing, sales) as well as our customers to gather and document integration requirements. - Leverage deep product and technology knowledge to accommodate diverse system configurations (e.g., dispatch, open booking, lead sections). - Ensure our solution integrates without disrupting client business processes. - Technical Support & Maintenance - Overseeing API integrations, ensuring proper documentation, and troubleshooting issues. - Validate technical configuration elements such as field mappings, data sync rules, credential requirements, and expected data flows under guidance from senior product and engineering partners. - Ability to understand and validate technical configurations, including APIs, webhooks, field mappings, authentication, and data movement between systems. - Collaborate with internal teams and clients to ensure successful data flow and system performance. Qualifications - 5+ years of experience in technical consulting, product management, or related field. - Strong understanding of CRM systems is a plus (e.g., Salesforce, HubSpot, Dynamics, Zoho, etc.). - A bachelor's degree in computer science, engineering, or related field is preferred. - Experience with APIs, data mapping, and system configuration. - Excellent communication and client-facing skills. - Experience with tools such as Jira, Confluence, HubSpot, Salesforce, Postman, or similar systems is a plus. - Ability to manage multiple projects and stakeholders simultaneously. Requirements - #LI-REMOTE - #LI-NR2 Benefits - The annualized base salary for this role will range between $140,000 and $145,000. - Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. - Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

Role Description PMI is looking for a senior level Product Owner, Event Technology who leads the strategic and day-to-day management of PMI’s digital event platform. They act as the primary owner of the product roadmap and backlog, serve as the bridge between business and development teams, and ensure that both the technical platform and related operational processes are scalable, effective, and continuously optimized. - Own the end-to-end product lifecycle for the digital event platform—from vision and strategy to backlog, sprint planning, and release. - Create, manage, and prioritize a dynamic product backlog aligned with business objectives and stakeholder needs. - Develop and maintain roadmaps, user stories, features, and acceptance criteria. - Serve as the customer proxy and primary voice for users during agile ceremonies (standups, sprint planning, retrospectives). - Ensure technical integrity and feasibility of feature delivery by collaborating with Dev, QA, UX, and Ops teams. - Primary POC for event technology including vendor management. - Plays significant role in quality control and is the only team member empowered to accept stories as done. - Oversee the day-to-day operations of the event platform including performance monitoring, troubleshooting, and enhancements. - Lead end to end Event Technology initiatives including using research and discovery, development of user flows, wireframes, and stories (with UX/Design), and ongoing optimization in an Agile manner using Scrum methodology. - Define and improve operational workflows related to event creation, setup, customer support, analytics, and post-event follow-up. - Identify and resolve platform-related issues and blockers in a timely, customer-first manner. - Collaborate with marketing, events, customer support, and vendor partners to ensure seamless event execution. - Act as the single point of contact across marketing, portfolio owners, experience teams, and development. - Facilitate business requirements gathering and clearly communicate technical options, timelines, and impact. - Ensure transparency and alignment by maintaining backlog visibility and regular updates for stakeholders. - Use data and analytics (Adobe, Tableau, VOC, etc.) to guide decisions, assess performance, and identify improvement opportunities. - Data steward for their respective area, responsible for defining, measuring, and synthesizing the needs and output of the data assets associated with their backlog, as well as understanding the interrelationship of PMI’s enterprise data assets. Qualifications - Senior level Digital Experience Owner with deep understanding of Product Design and Digital strategies. - Bachelor’s degree preferred in business, product development, or another related field. - 5+ years in digital product management or digital experience roles, preferably in events, platforms, or e-commerce. - 3+ years of hands-on experience managing agile teams and digital products in an enterprise environment. - Strong understanding of digital event delivery models, UX design, and cross-platform integration. - Demonstrated strength in partnering across leadership, marketing, portfolio leaders, product managers, and product owners. - Proven ability to drive both strategic vision and detailed execution. - Exceptional communication, stakeholder management, and facilitation skills. - Sharp analytical and problem-solving abilities. - Ability to translate business needs into clear, actionable documentation for cross-functional teams, including developers, QA, and UX. - Demonstrated leadership in backlog grooming, story writing, and sprint planning. - High attention to detail with a focus on delivering business value and excellent user experiences. - Proficient in tools for visual documentation such as Miro or Visio to map data flows, workflows, and customer journeys. - Experience defining and documenting data inputs/outputs, integrations, and success criteria for APIs and third-party platforms. - Strong commercial and customer-centric acumen. - Travel – Possibly 10% Benefits - An excellent total package, with compensation and benefits based upon your geographic location. - Skill development opportunities, to help you grow now and into the future. - Access to a global network, to enrich your professional experience. - Flexible options to help balance work time and your time. - Award and bonus opportunities.

• Collect requirements from operational leadership, Finance, and cross-functional stakeholders to design AI-powered workflow solutions that address Flourish Research’s operational needs. • Translate business problems into clearly scoped product initiatives, structured AI queries, and repeatable workflow designs. • Own and maintain the backlog for AI workflow initiatives, including prioritization, acceptance criteria, and definition of done. • Evaluate workflow and automation technologies, recommend the best fit for each use case, and prototype solutions within Flourish’s existing systems. • Validate outputs, document current- and future-state workflows, and support continuous improvement through iteration and performance measurement. • Build user-friendly outputs and tools that non-technical teams can act on effectively, while communicating complex concepts in a clear and practical way. • Maintain strong collaboration with stakeholders and technology teams, represent Flourish Research professionally in all interactions, and perform additional duties as assigned by management.