Meet the Team Cisco ThousandEyes is a Digital Assurance platform that empowers organizations to deliver flawless digital experiences across every network - even the ones they don't own. Powered by AI and an unmatched set of cloud, internet and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues - before they impact end- user experiences. ThousandEyes is deeply integrated across the entire Cisco technology portfolio and beyond, helping customers deploy at scale while also delivering AI-powered assurance insights within Cisco's leading Networking, Security, Collaboration, and Observability portfolios. Your Impact As a Technical Program Manager focused on Vulnerability Management, you will play a critical role in strengthening the organization's security posture while driving operational excellence across complex, large-scale programs. You'll lead end-to-end vulnerability management efforts-from detection to remediation-while partnering with engineering, security, and product teams across Cisco to ensure risks are addressed efficiently and at scale. This role is exciting because it sits at the intersection of security, automation, and cross-functional leadership, giving you the opportunity to influence both technical strategy and organizational resilience. - Lead and manage complex, cross-functional programs aligned with organizational and security priorities. - Own and evolve the Organization wide Vulnerability Management Program (VMP) across Cross functional teams driving both strategic direction and execution. - Develop and optimize automated workflows and tools to streamline the vulnerability lifecycle, including detection, triage, assignment, and reporting. - Drive measurable improvements in vulnerability remediation of SLAs, MTTR, and program adoption across engineering teams. - Partner with engineering, security, SRE/Ops, and product teams to prioritize remediation efforts and ensure successful, secure releases. - Enhance visibility through dashboards, reporting, and post-mortems while driving continuous improvement initiatives across processes and tooling. Minimum Qualifications - 5+ years of experience in Technical Program Management, Engineering Program Management, or a similar role in a cloud/SaaS environment. - Hands-on experience managing Vulnerability Management Programs, including tracking and driving remediation across distributed systems. - Experience with security and compliance frameworks such as FedRAMP, NIST, ISO 27001, or SOC 2 - Demonstrated experience building and scaling automated vulnerability management workflows in fast paced complex cloud environments, spanning intake, triage, prioritization, remediation tracking, and reporting. Preferred Qualifications - Bachelor's or master's degree in computer science, Engineering, or a related technical field. - Experience supporting security audits or compliance initiatives in regulated environments - Familiarity with security tooling such as vulnerability scanners, ticketing systems, CI/CD pipelines, and asset inventory platforms. - Strong analytical skills with the ability to interpret vulnerability data and drive data-informed decisions. - Experience working with Agile methodologies (Scrum/Kanban) in fast-paced environments. - Ability to influence cross-functional stakeholders and drive alignment across engineering, security, and product teams. Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

• Define project scope, goals, and deliverables for security and infrastructure initiatives. • Develop and manage project plans, schedules, and documentation. • Oversee execution of multiple projects, ensuring timelines and quality standards are met. • Identify, manage, and resolve project issues and blockers to maintain progress. • Communicate project status and updates to stakeholders and executive leadership. • Coordinate resources, vendors, and cross-functional teams. • Support PMO process improvements and adoption of best practices, including AI-driven tools.

• Track global market trends and emerging technologies • Write evidence-based content and deliver actionable advice to executives • Create and deliver presentations for webinars and client-facing events • Build credibility as a cybersecurity expert • Actively participate in research community discussions and support junior team members

Role Description We are looking for a candidate who will work remote from McAllen, TX. We are seeking an experienced, proactive, and results-driven Regional Security Manager to oversee security operations in LATAM, namely Reynosa and Monterrey, Mexico. This role requires a highly skilled and adaptable leader to ensure the safety and security of thousands of employees and critical assets across the region while aligning with corporate and regional management within the LATAM region. The Regional Security Manager will lead the development and execution of strategic and tactical security initiatives, ensuring effective implementation of policies and procedures to mitigate risks, respond to crises, and safeguard the company’s people, properties, and reputation. This position will act as a generalist and collaborate with subject matter experts within the global security team to address diverse security needs—ranging from physical security to crisis management and investigations. Key Responsibilities - Develop and execute a regional security strategy aligned with global objectives and tailored to Mexico’s unique risk environment. - Conduct ongoing threat and vulnerability assessments, integrating emerging trends and technologies into security planning. - Oversee regional security personnel to ensure consistent application of policies, procedures, and risk-mitigation practices. - Recommend and implement physical security enhancements, including access control, alarm monitoring, and CCTV systems. - Support crisis management, emergency response, and disaster recovery for events such as intrusions, kidnappings, bomb threats, fires, and natural disasters. - Lead, mentor, and develop the regional security team, fostering a high-performance culture. - Deliver security training to security staff, plant leadership, and the broader workforce. - Build and maintain strong relationships with business leaders, industrial security peers, and local/national law enforcement agencies. - Regularly brief regional and corporate leadership on security risks, trends, investigations, and strategic initiatives. - Conduct and manage regional investigations in accordance with company protocols and legal requirements. - Support supply chain security and traveler security programs. - Collaborate with corporate leadership to design, update, and enforce regional security policies. - Establish protection goals, objectives, and performance metrics to measure program effectiveness. - Ensure compliance with internal and external audits and lead remediation efforts as needed. Qualifications - Bachelor’s degree in a related field or equivalent experience. - Minimum of 10+ years’ experience in corporate security, federal/state law enforcement, or the military. (Corporate security experience is a plus.) - Strong interpersonal and cross-cultural communication skills, with the ability to influence and build trust across diverse geographies. - Proven project, program, and vendor management expertise. - Familiarity with security technologies, such as access control and CCTV systems. - Strong organizational agility and collaboration skills, particularly in a matrixed and consensus-driven environment. - Exceptional crisis management, decision-making, and problem-solving abilities. - Skilled in interviewing, detail-oriented, and capable of producing high-quality written and verbal communications. - Proficiency in Microsoft Office tools. - Self-motivated, independent, and results oriented. - Demonstrates sound professional judgment and confidentiality. - Flexible to work extra hours as needed, particularly during emergencies. - Experience with audits and audit remediation is a plus. - Fluency in English and Spanish is required; additional languages are a plus. Requirements - Willingness to travel frequently to/from/within Mexico and internationally as needed. - This position does not support immigration sponsorship. - The range for this position is $118,866.00 - $163,442.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. Benefits - Company-wide bonuses and long-term incentives align with key business results. - 100% company-paid pension benefit with fixed contributions that grow throughout your career. - Matching contributions to your 401(k) savings plan, with total contributions reaching between 7% and 12% of your pay. - Health and well-being benefits including medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP). - A recognition program to celebrate successes and reward exceptional contributions.