Description REMOTE 8- 4:30 EST 9:30am - 6:00pm EST MUST HAVES: A candidate that has strong customer service experience in a financial services industry is desired. 2-3+ years of customer service experience either over the phones or face to face In lieu of CSR experience, they would also consider candidates with a Bachelor's degree Type 7,000+ KPH Bilingual nice to have What does the ideal candidate look like? Friendly personality/team player. Able to provide exceptional customer service—call center experience strongly preferred. Able to meet strict attendance expectations and call metrics. Needs to enter information into the system while on the phone with a customer quickly and accurately (data entry). Ability to multi-task, this is not strictly telephone work. Good with working on a computer and on the phones all day. Scheduled lunch breaks. RESPONSIBILITIES: Client is looking to bring on a dynamic Remote Customer Service Representative. Duties include: providing call center callers with timely, accurate, and customer-focused claim information, solicit information needed to perfect the claim, consistently deliver a superior level of customer service, document the claim system, work with the STD, SDI, AM, LTD, Life and AD&D products, and perform well in a call center team environment. Responsibilities: • Provide various external and internal callers with timely, accurate, and customer-focused disability and/or life and/or leave claim information. Solicit information from various sources needed to appropriately document new claim submissions, ongoing claims, other applicable situations, etc. • Record summaries of information exchanged in our claim system with a high level of accuracy and detail easily understood by the user. Issue timely and accurate claim acknowledgement correspondence. Process incoming documents with high coding integrity and distribute immediately. • Remain fully compliant with operational standards. Meet or exceed call center operational metrics. • Maintain a superior level of genuine caring and empathetic customer service throughout all interactions. Take appropriate actions to earn the caller's trust. • Anticipate customer needs and take action. Additional Skills & Qualifications High school diploma or college graduate. 12+ months of customer service experience. Superior verbal and proficient writing skills. Basic to moderate skills with Microsoft Office and other software applications. Ability to multi-task and prioritize. Have a high level of attention to detail. Work under pressure. Perform in a call center environment utilizing telephony-related production tools. Experience Level Entry Level Job Type & LocationThis is a Contract to Hire position based out of Enfield, CT. Pay and BenefitsThe pay range for this position is $20.00 - $21.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on May 6, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

• Responding to customer inquiries about products and services, including topics such as staff, website, company information, vehicle-specific issues, electromobility, service topics, sales, redirects, and contact details • Receiving, acknowledging, and resolving customer complaints • Handling inquiries across multiple channels (phone, email, chat, etc.) • Identifying customer needs and guiding customers through specific features • Analyzing and reporting product malfunctions • Assisting with onboarding and training of new employees upon management request • Updating internal databases with details about technical issues and key customer interactions • Informing customers about new features and functionalities

• Make outbound cold calls from a provided lead list, introducing them to Belle’s services. • Educate seniors about the importance of lower extremity health and chronic care management. • Build rapport and trust with potential clients through clear, compassionate communication. • Schedule in-home health assessments for seniors with Belle’s trained technicians. • Overcome objections and address concerns using Belle’s proven sales script and training. • Meet and exceed daily, weekly, and monthly appointment-setting goals. • Accurately document calls and update CRM records with customer interactions.

Responsibilities Telemedicine Opportunities Are you a Psychiatrist/Resident looking for an innovative opportunity in Telemedicine? HealthLinkNow is currently hiring Telemedicine Psychiatrists/Residents - Tennessee. This position will be primarily - Telephone On-Call coverage for Admissions. HealthLinkNow (HLN) is a national Telehealth company owned by Universal Health Services and accredited by the Joint Commission. As the leader in providing high quality Telemedicine services, our systems are simple and easy to use. We are looking for motivated psychiatrists who are committed to providing exceptional patient care from the convenience of a home or office. HLN offers technology training and administrative support services at no cost or financial risk. Our contracted rates are competitive and, in all cases, HLN will manage the billing burdens so you can focus on providing quality care. Our high-performance online clinic offers; training, scheduling, practice management and electronic health records. Join our outstanding team of licensed Tele psychiatrists and enjoy the opportunity to work from anywhere. We are seeking motivated psychiatrists who are committed to providing exceptional patient care from the convenience of a home or office. Position Details: - Telephone On-Call Coverage - Location: Remote (Tennessee) - Schedule: Mon-Sun - AM and PM shifts available - 24/7 coverage with varying shifts Benefits of Joining Us: - Work from the comfort of your home or office, with flexible hours. - Support from a leading Telehealth provider with a nationwide presence. - We provide high-quality Telemedicine services with user-friendly systems. Technology requirements: - Must use personal laptop/computer that can run Zoom and other applications required for Telehealth remote work. - Internet connection - broadband wired or wireless (3G or 4G/LTE) - Speakers and a microphone – built-in, USB plug-in, or wireless Bluetooth - A webcam or HD webcam – built-in, USB plug-in or an HD cam or HD camcorder with a video-capture card OR virtual camera software for use with broadcasting software like OBS or IP cameras. Supporting operating systems: - macOS X with macOS X (10.11) or later - Windows 11 - Windows 10 Note: Devices running Windows 10 must run Windows 10 Home, Pro, or Enterprise. S Mode is not supported. - Please note that the Zoom desktop app will no longer be supporting Windows 7 and Windows 8/8.1 Web browsers: - Chrome: Within 2 versions of current version - Firefox: Within 2 versions of current version - Edge: Within 2 versions of current version - Safari: Within 2 versions of current version Provider Opportunities: HLN supports behavioral health facilities by providing tele-psychiatry services. We connect people to the right care when and where they need it. Join our outstanding team and enjoy the opportunity to work from anywhere, while providing much needed behavioral health treatment beyond borders. For additional information, please refer to: Website: HealthLinkNow.com Our Commitment: HealthLinkNow (HLN) is an integrated network of psychiatrists and licensed mental health providers who care for patients via telehealth. HLN provides support to individuals and facilities experiencing challenges in accessing care. This flexible solution to healthcare is designed to help individuals in need, assist healthcare systems with meeting the immediate needs of their patients and aid in the long-term goals of health centers, clinics, and healthcare providers. One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, our annual revenues were $10.77 billion in 2018. In 2020, UHS was again recognized as one of the World’s Most Admired Companies by Fortune; in 2019, ranked #293 on the Fortune 500; and in 2017, listed #275 in Forbes inaugural ranking of America’s Top 500 Public Companies. Headquartered in King of Prussia, PA, UHS has more than 90,000 employees and through its subsidiaries operates 26 acute care hospitals, 327 behavioral health facilities, 40 outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 37 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449. UHS is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at UHS via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of UHS. No fee will be paid in the event the candidate is hired by UHS as a result of the referral or through other means. Qualifications - Active Medical License (MD/DO) in Tennessee. - ABPN certification/eligible in psychiatry. - DEA license in Tennessee.