Embed data protection principles into products, provide pragmatic advice on risks, support large-scale projects for safe growth, and enhance data protection controls and processes to strengthen the framework across the organization.

Title: Operations Manager, Complaints and Vulnerability Location: Dublin Hybrid Job Description: We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo Dublin | €54,400 - 66,240 + benefits | 6-month FTC | Hear from the team Our Operations team By solving customers’ problems, treating them fairly and being totally transparent, we believe we can make banking better for everyone The EU Operations team is at the heart of everything we do for our customers at Monzo. We know that things don’t always go as planned for our customers and in Complaints and Vulnerability (VAIB) we want to make things as simple and easy as possible to remediate this for everyone. We are looking for an experienced Complaints & Vulnerability specialist. This role will support our EU Complaints & Vulnerability Manager, working closely with them to ensure that we deliver effective support for customers in these circumstances. This will be a 6-month Fixed Term Contract (FTC). You’ll support our operations by... - Supporting our EU Complaints & Vulnerability Manager to ensure that our Complaints and VAIB processes are delivered compliantly with our policies and standards, and adhere to all CBI and EU regulations - Helping to review and evaluate current processes and our ways of working. You’ll work with the wider team to support in redesigning how we execute all of our complaints and VAIB processes to provide a great service, handle all contacts efficiently and effectively, and offer the best customer experience possible - Supporting root cause analysis to identify any trends and customer pain points, and using this data to provide feedback to our product and operations teams - Helping to review performance data confidently and using this information to drive operational improvements, highlighting areas for change where required - Supporting core projects from end to end. You’ll be a contact person in Complaints, and VAIB for EU Operations and drive innovative change through collaboration with the UK Operations team, our third party partner and a wider group of stakeholders such as Product, People, Risk, Compliance and Workforce Management - You’ll be a customer advocate in all you do and help build a culture that our team and partners are proud to be a part of, by helping to influence engagement across our operations teams We’d love to hear from you if… - You have a deep understanding of how operational teams serve Complaints and Vulnerable Customers in a CBI regulated environment - You have a values driven approach in line with Monzo’s core values - You’ll enjoy being hands-on, supporting our EU Complaints & Vulnerability Manager, and understand the work that an operations team does - You have a proven track record of end-to-end project delivery and experience in leading through change - You have strong communications skills and are able to deliver business wide messages in line with our values to ensure messages have landed with clarity - You have experience in identifying performance trends using data to solve problems and identify opportunities - You have ability to provide specific actionable feedback to a wide range of audiences and levels - You have advanced skills in planning and organisation with the ability to re-prioritise workload and be able to effectively deal with change at short notice - You're fluent in MacOS, Slack, and GSuite tools and the ability to adapt to learn new systems and processes Not ticking every box? That’s totally okay! Studies show that women and people of colour might hesitate to apply unless they meet every single requirement. At Monzo, we’re dedicated to creating a diverse and welcoming team. If you’re passionate about this role and keen to learn and grow with us, we encourage you to apply— even if you don’t have everything that's listed just yet. Drop us your application, we’d love to hear from you! What’s in it for you €54,400 - 66,240 + benefits This role will have a hybrid working model, based in our Dublin office We offer flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team Annual Leave - 34 days including public holidays (24 holiday days + 10 public holidays) €1,200 learning budget each year to use on books, training courses and conferences Private healthcare scheme Pension scheme: the minimum contribution is 4% and Monzo matches any additional contributions that you make up to a maximum of 6% Wellbeing benefits: financial education, women’s and men’s health support, mental health benefits, including coaching and counselling The application journey has 4 key steps - 30 min call with the Recruiter - 30 min video call with the Hiring Manager - 2 hours of technical and behavioural interviews This process should take around 2-3 weeks from the 1st interview - your schedule is really important to us, so we promise to be as flexible as possible! We have some guidelines on using Artificial Intelligence (AI) to ace an application and interview at Monzo. You can read them here. We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out. #LI-MOS1 Equal opportunities for everyone Diversity and inclusion are a priority for us and we’re making sure we have lots of support for all of our people to grow at Monzo. At Monzo, we’re embracing diversity by fostering an inclusive environment for all people to do the best work of their lives with us. This is integral to our mission of making money work for everyone. You can read more in our blog, 2024 Diversity and Inclusion Report and 2024 Gender Pay Gap Report. We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status. If you have a preferred name, please use it to apply. We don't need full or birth names at application stage

• Provide leadership, direction and support to Youth Leaders and members of the Pukekohe Youth Division • Lead the development and delivery of a high quality program which enhances the personal development of its members • Effectively support the Divisional Manager to manage the Division to ensure a high performing team • Provide mentoring, development and people leadership to Youth Leaders and Cadet NCO's • Contribute to annual, term, nightly and lesson programme planning • Ensure Divisional involvement across all aspect of the Youth Program • Actively engage in the delivery of Regional and District Level events as required • Ensure implementation and adherence to all St John Policies and procedures (CPP compliance and reporting, issue management and escalation protocols) • Make sure all activities are suitable, relevant, and loaded with fun and adventure for all participants

Title: Sales Manager (Multi-Family) Orlando Location: FL REMOTE Full time job requisition id R26001952 Job Description: Must reside in the state(s) specified above. This position is only open to residents in the state(s) specified above. Job-Specific Responsibilities and Preferred Qualifications Sales Manager for Multi-Family As a Sales Manager with our Multi-Family vertical, you will lead a team of 7 field account representatives focused on selling MRO (maintenance, repair, and operations) supplies along with other products to our customers in the apartment industry. This position offers a competitive base salary plus a monthly sales incentive. A laptop/tablet, cell phone, and monthly expenses are included. Orlando, Daytona Beach, and Melbourne will be the main territory. Preferred Qualifications - Previous sales leadership experience in similar industry. - Experience in business to business sales. - Experience with sales techniques such as consultative selling. - Evaluating talent, building a team, coaching/mentoring a sales team. - Large volume of product lines experience. - Knowledge of facilities products such as hardware, electrical, lighting, and more. - Proficiency in MS Excel and Salesforce, or similar CRM. - Proven ability to meet or exceed sales goals. - Excellent communication skills, both written and verbal Job Summary Responsible for managing and directing a sales force to achieve sales and profit goals within a territory. Design and recommend sales and marketing programs and set short- and long-term sales strategies. Develop and implement sales and customer retention programs to optimize sales performance, profitability and customer satisfaction. Plan, forecast, and report on sales and competitive pricing activities and tactics. This position requires operation of a Personal Vehicle and such operation is done consistently more than 20% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report. Major Tasks, Responsibilities, and Key Accountabilities - Manages the day-to-day activities of individual sales representatives which may be grouped by channel, market, product unit, etc. - Defines the sales process and develops efficient and creative sales strategies that drives desired sales outcomes and identify improvements where and when applicable. - Analyzes and develops reports to identify opportunities within their territories for sales and revenue growth objectives. - Spends time in the field and interacts with customers and internal partners to resolve escalated issues. - Develops sales processes that drive desired sales outcomes and increase market share within assigned territory. - Manages and develops direct reports, including outside sales and special product sales. - Reviews performance management, identifies successful candidates, and coaches and develops the team for career development and sales growth. Nature and Scope - Solutions require analysis and investigation. - Achieves planned results by decisions and actions based on professional methods, business principles, and practical experience. - Manages a group or team of professional individual contributors and/or indirectly supervises support staff. Work Environment - Usually located in a comfortable environment but with regular exposure to factors causing moderate physical discomfort, such as dust, fumes or odors. - Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds). - Typically requires overnight travel more than 50% of the time. Education and Experience - Typically requires BS/BA in a related discipline. Generally 7+ years of experience in a related field. May require certification. Advanced degree may offset less experience in some disciplines. Our Goals for Diversity, Equity, and Inclusion We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people. Equal Employment Opportunity HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.