THE ROLE *THIS IS A FREELANCE/CONTRACT ROLE. We are hiring for a period of 2.5 months with a possibility of extension. In this role, you are not just managing clients. You are growing their business and guiding the work. As our Senior Account Manager (Contract), you are the senior point of contact for our most critical brand partners. You will own the health, profitability, and strategic direction of your accounts, acting as a trusted advisor to CMOs and brand founders. You are the bridge between the client's business objectives and the agency's creative output, ensuring that we sell in bold ideas, navigate complex stakeholder feedback, and consistently grow our footprint within the client's organization. This is a fixed-term contract role running from April 2026 through the end of June 2026. Prospekt is based in Toronto. This role is fully remote (North America only). We care about output, collaboration, and craft no matter where you are located. WHAT YOU WILL DO Client Leadership and Relationship Growth •⁠ ⁠Act as the primary strategic partner and escalation point for tier-one clients, building deep, resilient relationships with senior stakeholders. •⁠ Understand the client’s business model, revenue goals, and internal politics better than they do, using that knowledge to proactively pitch new solutions. •⁠ Transform transactional project work into long-term, high-value agency retainers. Strategic Account Planning •⁠ ⁠Partner with the Strategy and Creative teams to ensure every campaign, pitch, and deliverable maps perfectly back to the client’s overarching business objectives. •⁠ ⁠Guide the narrative during major client presentations, selling in ambitious, culture-forward work with confidence. Financial and Commercial Ownership •⁠ ⁠Own the P&L for your portfolio of accounts, ensuring hitting or exceeding revenue and margin targets. •⁠ ⁠Draft, negotiate, and finalize complex Statements of Work (SOWs), Master Services Agreements (MSAs), and project scopes alongside the production team. •⁠ ⁠Monitor account burn rates and resource allocation, stepping in to pivot strategies before a project becomes unprofitable. Cross-Functional Leadership and Protection •⁠ ⁠Protect the creative. You know how to push back on client feedback gracefully and defend the agency’s strategic recommendations. •⁠ ⁠Mentor and oversee Account Managers, guiding them on day-to-day client communication and upskilling their commercial instincts. •⁠ ⁠Partner seamlessly with Production and Project Management to ensure timelines and budgets are respected by the client. WHO YOU ARE •⁠ ⁠You are a natural diplomat but inherently decisive. You know when to say "yes" and exactly how to say "no." •⁠ ⁠When you speak, clients listen because you bring undeniable business value to the conversation. •⁠ ⁠You are commercially driven and genuinely enjoy the process of growing an account and winning new business. •⁠ ⁠You understand creative culture and sports, entertainment and lifestyle marketing, allowing you to speak authentically about the work we produce. •⁠ ⁠You navigate high-stakes launches, tight deadlines, and shifting client moods with calm authority. WHAT YOU BRING •⁠ 6–8+ years of account management or client services experience within a creative, experiential, or brand marketing agency. •⁠ Brand marketing agency and/or experiential agency experience is required. •⁠ Ability to work EST hours is required. •⁠ A proven track record of managing multi-million-dollar portfolios and consistently growing account revenue year-over-year. •⁠ Experience managing senior-level client relationships (VP, CMO, Founder level). •⁠ Deep fluency in digital ecosystems, integrated campaigns, and modern brand design. •⁠ Experience working with brands in sports, entertainment, tech, or lifestyle is highly preferred. •⁠ Exceptional presentation, negotiation, and written communication skills. WHAT WE OFFER - A real seat at the leadership table. - The opportunity to produce high-visibility, culture-shifting work on a global scale. - Growth, trust, and a culture that values execution as much as ideas. HOW TO APPLY - Fill out the provided application form and ensure all relevant questions are answered thoroughly. - Case studies/project examples must be submitted with your application to be considered. Please submit applications via this form only. Do not contact team members directly. Every application is reviewed carefully and we will reach out if there is a fit. This is not a role for order-takers. It is an opportunity to lead the business strategy behind global, culture-defining brands.

• Lead the design, development, and practitioner-focused educational programs for Blueroot Health • Oversee a diverse portfolio of advanced scientific content including clinical reviews, mechanistic summaries, and evidence analyses • Develop and maintain an accessible digital education platform that functions as an authoritative clinical reference • Identify evolving practitioner needs, care gaps, and real-world clinical challenges for advanced nutrition science • Deliver live and virtual presentations, professional seminars, clinical workshops, and conference lectures • Work cross-functionally with Regulatory Affairs, Sales Training, Marketing, and Product Development • Coordinate clinical case studies, investigator collaborations, and practice-based research initiatives

The Director of Customer Success is the most senior relationship at each of our largest customer accounts. You own the renewal. You own the growth. You're the person a bank CEO calls when something big is happening, good or bad. You'll partner with our Product and Engineering teams to turn customer feedback into the next version of Narmi. You'll coach a small team of Associate GMs who handle the day-to-day of your accounts. And you'll carry real commercial accountability for Net Retention, expansion, and customer satisfaction. This is a hands-on job in a lean company. You'll have real ownership, real autonomy, and real leverage to shape how Narmi shows up for its customers. You'll also answer hard questions from executives who are trusting us with one of their most strategic initiatives. What You'll Do - Own a book of enterprise bank and credit union accounts: strategy, relationship, renewal, expansion. - Become the trusted advisor to C-suite and SVP stakeholders at your customers. CEOs, CFOs, and Chief Digital Officers are your people. - Drive measurable outcomes for your customers: digital deposit growth, account opening, operational efficiency, and product adoption. - Lead renewal, extension, and expansion conversations that contribute directly to Narmi's top-line growth. Track what matters: Net Retention Revenue, NPS, feature adoption. - Coach, mentor, and develop Associate GMs on your pod. Help build the best practices that will scale our team. - Work closely with Product and Engineering to translate customer feedback into clear, actionable product requirements. - Use product data to spot risks early, surface growth opportunities, and make the case for what to do next. What You'll Bring - 7+ years of experience owning customer relationships, retention, and revenue outcomes in a high-growth environment (B2B SaaS, fintech, marketplace, or similar). - A track record of being promoted inside the companies you've worked at. You earn trust and keep getting more of it. - A history of scaling something from zero. A team, a process, a book of business, or a whole function. - Experience managing and developing people, including having hard conversations when the situation calls for it. - Strong cross-functional instincts, especially with Product and Engineering. You know how to turn customer feedback into something a PM can actually build. - Comfort with both the C-suite strategy conversation and the detailed operational one. - Strong organizational skills and the ability to hold many priorities at once without dropping any of them. - Fluency with data. You don't wait for someone to pull a report before you have a point of view. - Prior experience with financial institutions or regulated industries is helpful but not required. Our best GMs learned the banking context on the job. What We Value - High trust. We're honest with each other and assume good intent. That's how we move fast. - A roll-up-your-sleeves mentality. Nobody here is too senior to do the work. - Customer obsession. Their wins are our wins. Their problems become our problems, fast. This role’s expected annual base salary is $160,000 - 180,000. Base salary is only part of your total compensation. In addition to base salary, you will receive an equity option grant, and are eligible for performance-based cash, equity bonuses and an annual variable compensation plan. Compensation included in an offer will be commensurate with the candidate’s skills, experience and geographic location. Compensation ranges for candidates located outside of New York City may differ. You will also receive a full benefits package. We believe that high-performing teams include people from different backgrounds and experiences who can challenge each other's assumptions with fresh perspectives. To that end, we actively seek a diverse pool of applicants, including those from historically marginalized groups. Please note that all correspondence related to this role will come directly from Narmi (email addresses ending in @narmi.com or @narmitech.com), and not a third party. If you receive correspondence from an individual claiming to represent Narmi please let us know immediately at security@narmi.com. CompensationThe base pay range for this role is $160,000 – $180,000 per year.

Director - Revenue Cycle Management Denver, Colorado WellPower envisions a community where every person’s mental health is fostered through strength, resilience and hope. We empower people to overcome barriers and achieve lasting well-being through collaborative behavioral health care and comprehensive support.  Our Guiding Principles: - Person Centered. We honor people’s identities, lived experience and journeys and treat every person with the dignity we all deserve.   - Exceptional Care. We offer compassionate, innovative services that meet people where they are, from immediate support to long-term recovery. - Integrity. We operate from a deep foundation of ethical, accountable practices in all we do. - Organizational Resilience. We meet the moment and adapt to changing contexts with collaborative creativity, agile business processes, and financial stewardship. Position Summary:  The Director of Revenue Cycle Management will serve as the programmatic and operational leader for Revenue Cycle and is responsible to the Vice President of Financial Operations. The Director is responsible for coordinating and monitoring the Revenue Cycle function, including: Electronic Health Record (EHR) Practice Maintenance (billing side of the EHR), guarantor maintenance, coding, and an over-site role of the billing department.  Compensation & Benefits: - $125,000 - $160,000 per year  The posted range represents the full hiring range. Offers will not exceed this range, the majority of candidates are placed near the midpoint based on experience and qualifications.  Job Duties & Functions:  - Research and resolve high level, complex, systems and billing issues. - Participate in revenue cycle audits, coding compliance reviews and other regulatory activities as necessary. - Interface directly with insurance payers (including Medicaid Regional Accountable Entities) as needed to resolve billing and collections issues. - Maintains appropriate internal controls and safeguards over adjustments and write-offs; ensures compliance with department policies to guarantee proper review and approval of adjustments. - Oversee billing, collection and EHR Practice Maintenance team to improve efficiency and effectiveness of the Revenue Cycle. Department Leader: - Develops and manages operational initiatives with measurable outcomes. - Formulates objectives, goals and strategies collaboratively with other stakeholders. - Prepares and delivers reporting to leadership outlining progress and objectives - Handle installation, testing, documentation and training for any new Practice Maintenance -related update/process being introduced. - Notify/train Accounts Receivable team when any monthly update results in changes to the user interface or functionality within EHR. Financial Manager: - Actively seeks opportunities to improve financial outcomes, engaging staff in the process. - Monitors and analyzes financial data and utilizes it for decisions regarding staffing and operational budget targets. - Directs and provides guidance to effectively allocate resources based on volume, priorities, goals and objectives. Administrative Leader: - Assess services, identify problems, utilize data to analyze and propose innovative approaches for solutions. - Maintain records related to operations and services that are complete, accurate, available and in compliance with all legal, regulatory and policy requirements. - Engages staff and other stakeholders in continuous improvement of processes and systems. Suggest workflow changes to reduce redundant processes. - Remain current of new trends and best practices for effectively promoting the organization’s Revenue Cycle practices. - Effectively facilitates meetings at Revenue Cycle and organizational level. - Manages complex interdepartmental and interdisciplinary relationships to assure collaboration and effective operations within the Revenue Cycle. - Maintain a trauma informed environment of wellbeing. - Perform other duties as assigned. Requirements & Qualifications:  - Bachelor’s Degree in healthcare administration, finance or a related field. - 5+ years of progressive experience in healthcare revenue cycle management, with at least three years in a leadership role. - Certified Professional Coder (CPC), Certified Revenue Cycle Professional (CRCP), or other relevant certification preferred. Work Location: This is a hybrid opportunity open to folks residing in the Greater Denver Metro area and will require 1-2 days per week on-site and the rest of the week working remotely Shift/Hours: Monday - Friday Standard business hours.