Tripadvisor, founded in 2000, is an award-winning network for travel information that features real advice from global travelers. The world’s largest travel s
Senior Key Account Executive
Location
Ireland + 1 moreAll locations: Ireland | United Kingdom
Posted
35 days ago
Salary
0
Seniority
Senior
Job Description
Senior Key Account Executive
Tripadvisor
Title: Senior Key Account Executive (Spanish Speaker) Location: London, Dublin Remote Job Description: About Tripadvisor The Tripadvisor Group connects people to experiences worth sharing, and aims to be the world’s most trusted source for travel and experiences. We leverage our brands, technology, and capabilities to connect our global audience with partners through rich content, travel guidance, and two-sided marketplaces for experiences, accommodations, restaurants, and other travel categories. The subsidiaries of Tripadvisor, Inc. (Nasdaq: TRIP), include a portfolio of travel brands and businesses, including Tripadvisor, Viator, and TheFork. We are looking for an experienced sales professional to join our Key Accounts team within the Hotel Solutions group. Our team builds exceptional, strategic, and long-term relationships with the largest and most valuable hotel companies within the Hotel Solutions portfolio. We find ways to solve our clients’ many business challenges with a variety of Tripadvisor solutions, thereby supporting our customers and driving revenue for Tripadvisor. We work across multiple internal and external stakeholders to ensure we find the right strategy for each of our partners. You are the right person for this role if you are proactive, motivated, strategic, organized, and able to work well in a fast-paced, highly-driven and entrepreneurial environment. This role requires excellent sales and communications skills as well as effective relationship-building talents. Beyond that, we are seeking sales experience in e-commerce, SAS, and other digital platforms along with demonstrated success with exceeding sales targets. Job Location: Republic of Ireland, Remote, or London (Hybrid or Remote) What You'll Do: - In this hybrid role, you will be responsible for managing and growing revenue within your territory, focusing on maximizing customer retention, acquiring new clients, and identifying upselling opportunities throughout the entire sales life cycle. - You will develop a comprehensive understanding of key customer needs and requirements by creating impactful and strategic account plans. - You will expand and nurture relationships with existing customers by uncovering their business needs and consistently proposing tailored solutions that align with their objectives. - Conduct in-depth product demonstrations and consultatively position our hotel solutions, value proposition and benefit for business success - Successfully negotiate, renew existing customers, and close new business - Articulate data insights and metrics to demonstrate return on investment in line with clients’ business objectives during QBRs - Consistently grow & maintain an sales opportunity pipeline and effectively forecast attainment - Achieve and exceed agreed sales targets quarterly on revenue & other related KPIs - Serve as the link of communication between key customers and internal teams - Collaborate with other teams in the pursuit of excellent results and flawless execution - Networks with senior internal and external personnel in the pursuit of professional development and to further industry knowledge & expertise - Travel as needed to meet with clients and attend industry events. Skills and Experience: - Minimum of 5 years of proven experience in Key Account Management or Sales (preferably within the Travel Industry or selling to complex organizations) - Strong ability to build and maintain long-term relationships with key clients by having a strong commitment to customer satisfaction and the ability to address client concerns promptly. - Demonstrated ability to use AI tools to improve efficiency, quality, and decision-making in day-to-day work. - Proven ability to operate effectively with a global-first mindset - Demonstrated track record of achieving sales targets and driving revenue growth within Business Development or Key Account Sales. - Excellent negotiation and closing skills to secure profitable contracts and agreements. - Exceptional verbal and written communication skills for effective client interaction and presentations. - Ability to analyze market data and client feedback to inform strategy and decision-making autonomously. - Target driven and proven self-starter with ability to deliver on initiatives without constant supervision - Territory and pipeline management experience using a CRM (Salesforce & Tableau) - Bachelor’s Degree - Bi-lingual (Fluent Spanish - English) What We Offer - Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary and annual bonuses - “Work your way” with flexibility to suit your lifestyle. Tripadvisor Group takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like or as required by your team. - Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work. - Donation matching. Give back? Give more! We match qualifying charitable donations annually. - Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs. - Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you. - Travel perks. We believe that travel is employee development, so we provide discounts and more. - Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges. - Health benefits. We offer great coverage and competitive premiums. - Generous referral scheme. Help us grow and be rewarded with generous awards for referring successful candidates. Our Cultural Pillars: Traveler first We exist to create value for our customer, the traveler. We enable our suppliers and partners to unlock this value. Their collective behaviors and insights are what drives us. Execution is our edge We act fast, experiment, learn from failure, iterate, and improve the solutions of tomorrow across every aspect of our business. Our execution is agile, data-driven, prioritised, and built to scale. We assume no problem is someone else’s problem and finish what can be done today, knowing tomorrow will bring fresh challenges. We succeed together The best outcomes are driven by empathic, humble, and diverse subject matter experts working toward shared goals. We collaborate relentlessly, challenge assumptions, give actionable feedback, and set each other up for success through empowered teams with a clear charter. We transparently take ownership of our growth, individually and as a team. We celebrate the quality of our effort, our learnings, and our collective achievements. If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers! #LI-CH01 #TRIPADVISOR
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Director of Digital Fundraising
University of Southern CaliforniaA world-leading private research university, the University of Southern California - USC was founded in 1880. An anchor in the community of Los Angeles, California, USC is a global
Director of Digital Fundraising Location: Los Angeles United States time type Full time Hybrid job requisition id REQ20174210 Job Description: Director of Digital Fundraising The University of Southern California (USC), founded in 1880, is in the heart of downtown L.A. and is the largest private employer in the city of Los Angeles. As an employee of USC, you will be a part of a world-class research university and a member of the "Trojan Family," which comprises the faculty, students, and staff that make the university a prime place to learn, grow, and succeed. University Advancement is seeking a Director of Digital Fundraising to help shape and advance the future of digital philanthropy at USC. Reporting to the Executive Director of Annual Giving, this role is a key driver of digital engagement strategy-connecting alumni, parents, and supporters to the university through innovative, data-informed fundraising experiences. The Director will lead the development and execution of multi-channel digital campaigns that expand donor participation, strengthen relationships, and grow annual giving revenue. This role partners across advancement, marketing, and communications to bring campaigns to life, using insights, creativity, and emerging tools to continuously improve performance. This is an opportunity for a collaborative and forward-thinking professional to make a meaningful impact at a world-class institution-bringing new ideas, testing innovative approaches, and helping scale digital fundraising efforts across a broad and engaged community. This is a hybrid position under our current work arrangement plan, with the expectation of on-site presence in our downtown Los Angeles office (through June 2026) and/or main campus (University Park Campus). University Advancement is committed to non-discrimination and equal opportunity for all, where all advancement staff and our stakeholders have the opportunity to connect, belong, and grow while supporting the University of Southern California's mission, values, and goals. Responsibilities Digital Fundraising Strategy & Growth (30%) - Contribute to the development and execution of a comprehensive digital fundraising strategy that drives donor acquisition, retention, and long-term engagement. - Translate Annual Giving priorities into effective digital campaigns, aligning goals, audiences, and messaging across channels. - Identify and advance opportunities to expand digital giving, improve donor journeys, and increase participation across key segments. - Partner with colleagues across advancement and marketing to align strategy, coordinate campaign planning, and deliver integrated fundraising initiatives. Campaign Execution & Optimization (25%) - Lead end-to-end execution of digital fundraising campaigns, including giving days, crowdfunding initiatives, and targeted appeals. - Use data and analytics to monitor performance, uncover insights, and continuously refine campaign strategy and execution. - Develop and implement audience segmentation and targeting approaches to deliver more personalized and effective donor experiences. - Share results and recommendations with stakeholders, helping to inform future strategy and decision-making. Volunteer Fundraising & Engagement (20%) - Support and grow digital volunteer fundraising efforts that extend the reach and impact of Annual Giving campaigns. - Develop tools, resources, and communications that empower volunteers to effectively engage their networks. - Collaborate with advancement partners to integrate volunteer strategies into broader campaign planning and execution. Digital Innovation & Tools (15%) - Explore and implement new tools, platforms, and approaches that enhance digital fundraising performance and user experience. - Partner with internal teams and external vendors to strengthen digital capabilities and ensure campaigns are delivered effectively. - Contribute to a culture of innovation by testing new ideas, evaluating results, and scaling successful approaches. Leadership & Collaboration (10%) - Provide guidance and support to student staff or junior team members, fostering a collaborative and high-performing team environment. - Build strong cross-functional relationships to align strategy, messaging, and execution across teams. - Serve as a trusted partner and contributor in advancing digital fundraising initiatives across the organization. Additional Responsibilities - Participate in occasional evening and weekend activities in support of key fundraising campaigns and events. - Engage in professional development opportunities, including training workshops, conferences, and presentations through the USC Fundraising Institute, USC-CASE programs, and other industry forums. - Represent the university and contribute to the broader advancement community through participation in professional organizations and conferences, as appropriate. - Perform other duties, as assigned. Minimum Qualifications - Bachelor's degree - 5 years of relevant professional experience. - Combined experience/education as substitute for minimum education. - Demonstrated experience in digital fundraising, digital marketing, advancement, or a related field. - Experience planning and executing multi-channel digital campaigns (e.g., email, web, social media, paid digital). - Ability to use data and analytics to evaluate campaign performance, inform decisions, and optimize results. - Working knowledge of customer relationship management (CRM) systems, email marketing platforms, and digital marketing tools. - Experience managing projects or leading cross-functional initiatives with multiple stakeholders and deadlines. - Strong written and verbal communication skills, including the ability to develop and deliver clear, compelling messaging. - Ability to collaborate effectively with diverse internal and external partners. - Experience working with or supporting fundraising volunteers, stakeholders, or donor audiences. - Ability to manage multiple projects simultaneously and adapt in a fast-paced environment. - Working knowledge of digital analytics and reporting tools (e.g., Google Analytics or similar platforms). - Understanding of digital marketing and advertising concepts, including audience targeting, segmentation, and campaign tracking. - Ability to maintain confidentiality and exercise sound judgment. Preferred Qualifications - 7+ years of experience in digital fundraising, advancement, digital marketing, or related fields. - Experience contributing to digital fundraising strategy development and campaign planning. - Experience with giving days, crowdfunding, peer-to-peer fundraising, or volunteer-driven fundraising programs. - Familiarity with marketing automation, audience segmentation, and personalization strategies. - Experience analyzing campaign performance and translating insights into actionable recommendations. - Experience mentoring, guiding, or supporting staff, students, or cross-functional partners. - Experience in higher education, nonprofit, or mission-driven fundraising environments. - Familiarity with business intelligence or data visualization tools (e.g., Tableau or similar). - Basic familiarity with content management systems (e.g., WordPress) and/or HTML/CSS. - Experience managing external vendors, agencies, or technical partners. Preferred Skills - Data-driven mindset with the ability to interpret results and inform strategy. - Strong organizational and project management skills with attention to detail. - Innovative and creative approach to digital engagement and donor experience. - Ability to balance strategic thinking with hands-on execution. - Collaborative mindset with the ability to build relationships across teams. Required Documents and Additional Information Resume and cover letter required (may be uploaded as one file). Please do not submit your application without these documents. The budgeted salary range for this position is $101,565.19 - $108,675.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC has excellent benefits, including health benefits for staff & their family with access to the renowned university medical network; eligibility for retirement plans with employer contributions once you meet Program's eligibility; tuition benefits for staff & their family; free professional development online courses; central Los Angeles location with easy access to commuter trains, buses & free tram pick up services; discounts to football, basketball & other campus events. The University of Southern California values diversity and is committed to equal opportunity in employment. Job Profile Summary Minimum Education: Bachelor's degree Addtional Education Requirements Combined experience/education as substitute for minimum education Minimum Experience: 5 years Addtional Experience Requirements Combined experience/education as substitute for minimum work experience Minimum Skills: Experience in development, maintaining meaningful relationships with a wide variety of internal/external stakeholders. Ability to self-manage, prioritize work assignments and manage multiple deadlines. Experience maintaining and interpreting large datasets and database systems. Excellent planning, organizational and interpersonal skills. Detail oriented with excellent written and oral communication skills. Proficient in Microsoft Office. Preferred Education: Bachelor's degree Business Administration Or Bachelor's degree in related field(s) Preferred Experience: 5 years Preferred Skills: Development experience in higher education. Experience in management/leadership roles. Volunteer experience in fundraising, campaign or non-profit environments. Experience with email marketing, website development/coding and Adobe Creative Suite. Extensive customer service experience. Fluent in one or more language in addition to English (e.g., Spanish). Oversees, plans and coordinates specific fundraising programs and projects. Identifies, cultivates and solicits donor prospects and donations. Maintains relationships with donors and volunteers. Contributes to short- and long-term strategic planning efforts. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.



