• Respond to incoming requests for cancellation of services and persuade our customers to remain with us • Assist customers with complaints or issues with the goal of increased customer satisfaction • Identify opportunities to assist dissatisfied customers by providing solutions to prevent cancellation • Focus on retaining accounts and reducing attrition • Proactively contact customers who are identified as at risk of cancellation and ensure that every opportunity to retain these customers is investigated • Process move out cancellations • Document cases accurately and completely to allow for reporting on trends by category, geography and other data

Position Title: Senior CRM Specialist Work Set-up: Work From Home Schedule: 3PM to 12AM PHT Salary: PHP 80,000 – PHP 85,000 Senior GenieAI CRM Specialist (Go High Level) We are looking for a highly experienced, proactive, and operationally disciplined Senior CRM Specialist to support the growth and success of a UK-based business coaching and technology company. This organization is high-energy, fast-growth, and execution-focused, helping thousands of entrepreneurs succeed through systems, support, and scalable solutions. As part of the implementation and support function, you will take ownership of back-end CRM configuration, workflows, and automation to deliver their "Done For You" services — while enabling the UK-based team to focus on high-impact, client-facing work. This is a high-ownership, fast-paced role requiring excellent time management, proactive communication, and the ability to manage multiple concurrent projects without close supervision. JOB DESCRIPTION FOR Sr CRM SPECIALIST As a Senior GenieAI CRM Specialist: • Bachelor’s degree in Information Technology, Computer Science, Marketing Technology, or related discipline. • Minimum 6–8 years of hands-on CRM experience, ideally in SaaS, marketing automation, or agency environments. • Mandatory: Strong hands-on experience with Go High Level (applications without this will not be considered). • Deep expertise in setup, automation, configuration, and optimization of Go High Level. • Strong experience building and refining marketing funnels, workflows, landing pages, and customer journeys. • Familiarity with Google Workspace, Zoom, and Zendesk or similar ticketing tools. • Excellent written communication skills — clear, professional, and proactive customer updates are essential. • Demonstrated ability to work independently in a remote setup while managing multiple deliverables simultaneously. • Strong attention to detail, structured problem-solving, and troubleshooting skills. • Leadership potential and interest in helping grow and mentor a future offshore team. • Cultural alignment with a dynamic, growth-oriented team that values ownership, initiative, and accountability. To succeed in this role, candidates must demonstrate proven ability in: Managing high ticket and project volume: Comfortable handling multiple concurrent client builds and requests without dropping communication or quality. Proactive client communication: Regularly provides clear status updates, confirms requirements, and flags risks early — without being chased. Strong calendar and workload discipline: Uses structured time-blocking, prioritization, and task systems to stay on top of competing deadlines. Escalation maturity: Quickly raises blockers or uncertainties to the team rather than working in isolation too long. Working effectively under pressure: Maintains quality, responsiveness, and professionalism in a fast-paced, high-expectation environment. Professional boundary setting: Able to balance client responsiveness with sustainable work practices and proper expectation management. Your Responsibilities as a Senior GenieAI CRM Specialist would be: Core CRM Execution Execute advanced CRM builds based on customer requirements submitted via ticketing or internal briefs. Implement and customize sales funnels, automations, landing pages, and related marketing flows within Go High Level. Ensure builds are accurate, scalable, and aligned with client objectives. Troubleshoot and resolve technical CRM issues efficiently. Client & Ticket Management Provide timely, proactive updates to customers via Zendesk. Confirm client requirements clearly before executing builds to avoid misalignment. Maintain strong SLA adherence across tickets and projects. Ensure no client communication is left without response within agreed timeframes. Flag risks, delays, or scope concerns early to internal stakeholders. Workflow & Time Management Manage multiple concurrent projects using structured calendar and task planning. Batch and prioritize work effectively to meet deadlines and SLAs. Maintain clear visibility of workload and proactively communicate capacity risks. Protect work quality while operating in a high-volume environment. Cross-Team Collaboration Collaborate closely with the UK onboarding and support teams. Ensure smooth handoffs and accurate implementation of client requirements. Support continuous improvement of processes and documentation. Quality & Performance Ownership Deliver consistent, high-quality builds supporting growing customer volumes (150+ onboardings/month environment). Take full ownership of assigned accounts and implementations. Maintain strong attention to detail even under time pressure. Future Team Contribution Serve as a trusted senior support to UK stakeholders. Over time, assist in training and mentoring additional offshore team members. Contribute to building a scalable offshore delivery model. If this sounds like you, then what are you waiting for? Come join us! Our client is a business coaching and technology company helping small businesses grow. Their team is revolutionizing how entrepreneurs implement CRM and automation systems, with strong leadership and plans to double the client base in the next 12 months. They are culture-driven, entrepreneurial, and focused on scaling smart — valuing people who take initiative, communicate clearly, and love building systems that work. In this role, you’ll play a meaningful part in transforming how thousands of businesses operate while becoming a key player in a high-impact, high-growth environment. Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding, and stimulating environment where work-life balance meets a commitment to foster growth. • Genuinely caring Leadership Team • Competitive salary package • Company-provided full set-up for desktop/laptop with a back-up internet • HMO on the first day of hire • 15 Vacation Leaves and 5 Sick Leaves • Annual Performance Reviews • Unlimited Employee Referral Incentives • Employee Loan Facilities • Social Clubs and Interest Workshops • Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance. • Statutory Benefits: Maternity, Paternity, and Solo Parent Leaves, Magna Carta for Women, and Premium Pays About Boomering: Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga. Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success. Providing equal opportunities and a collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference. Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are. Website: www. boomering.ph Career Portal: https://boomering.zohorecruit.com/jobs/Careers Facebook and LinkedIn: Boomering Inc.; Boomering Careers

With a passion for life Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers. Are you looking for an inspiring career? You just found it. Job Overview The Customer/Vendor Interface Specialist (CVIS) is responsible for integrating Getinge’s DHS systems into a hospital’s digital health environment, including connectivity to Electronic Health Record Systems and PACS/VNA systems. The CVIS also supports dataflow between Getinge’s DHS systems and 3rd-party platforms. This role is critical for ensuring seamless data exchanges between medical devices, healthcare systems, and external partners while adhering to strict regulatory and compliance standards. Job Responsibilities and Essential Duties - Oversee and manage all customer/vendor integration lifecycle aspects, from scoping and requirements gathering to go-live support. - Act as subject matter expert for integrating Getinge’s DHS products into a customer’s HL7-based environment. - Collaborate closely with internal teams (e.g., IT, R&D, Quality) to ensure seamless data exchange and system compatibility. - Provide system design recommendations to hospital IT departments for optimal DHS product performance. - Work with hospital IT departments to plan, test, and implement DHS server-side integrated products. - Assist with the completion of IT Security Surveys. - Consult with the sales team to advise on matching customer requirements to technical specifications and ensuring quote accuracy. - Ensures adherence to company quality system processes, protocols, and SOPs. - Maintain a high functional knowledge of HL7, DICOM, and other emerging communication technologies such as FHIR. - Maintain thorough documentation of all integration processes, including interface specifications, testing protocols, and system configurations. - Provide feedback about product enhancements or bugs through service and engineering. - Provide top-level support assistance for Getinge’s DHS products as necessary. - Other duties as assigned. Minimum Requirements - Bachelor’s degree in Marketing/Management/Information Technology or equivalent combination of education and relevant work experience - Minimum of 5 years experience in HL7 Integration or an equivalent combination of education and work experience. - Proven understanding of medical information technology systems. - Must have a valid driver’s license. Required Knowledge, Skills and Abilities - Excellent understanding of HL7 and DICOM technologies. - Understanding of hospital IT departments, IT networking/connectivity, and IT Security standards in a healthcare environment. - Excellent problem-solving skills, with the ability to troubleshoot complex integration issues across multiple systems and stakeholders. - Communication, interpersonal, and organizational skills. - Strong project management skills, with experience managing full lifecycle integration projects. - Intermediate Microsoft Office skills in Excel, Word, PowerPoint, and Outlook. - Ability to work remotely with minimal supervision. Supervision/Management of Others - N/A Internal and External Contacts/Relationships - Field sales and support teams, project managers, Sr. Management, etc. - Internal departments such as Finance, Sales Compensation, Sales Reporting, Supply Chain, Marketing and Service. - Physicians, nurses, and other hospital personnel. Environmental/Safety/Physical Work Conditions - Responsible for understanding and conforming with the Environmental Policy to ensure that significant environmental aspects that relate to actual or potential impacts with their work are executed to minimize the effects on the environment. - Responsible for bringing to the attention of management any potential improvements that could reduce our environmental impact or to report activities that could result in a negative impact to the environment. - Responsible for understanding and conforming with the Health and Safety Policy to ensure that the significant risks that relate to actual or potential hazards with their work are identified. - Ability to lift up to 25 lbs. - May work extended hours during peak business cycles. - Travel requirements will be up to 25% and above. $97,000-$120,000 + 10% STIP #LI-YA2 #LI-Remote About us  With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.   Benefits at Getinge: At Getinge, we offer a comprehensive benefits package, which includes: - Health, Dental, and Vision insurance benefits - 401k plan with company match - Paid Time Off - Wellness initiative & Health Assistance Resources - Life Insurance - Short and Long Term Disability Benefits - Health and Dependent Care Flexible Spending Accounts - Commuter Benefits - Parental and Caregiver Leave - Tuition Reimbursement Getinge is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, genetic information, national origin, disability, protected veteran status or any other characteristic protected by law. Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.

Role Description - Wsparcie klientów poprzez odpowiadanie na zapytania i rozwiązywanie problemów drogą telefoniczną i mailową; - Przejmowanie kontroli nad sytuacjami i szybkie podejmowanie trafnych decyzji w celu skutecznego rozwiązania spraw klientów; - Udzielanie klientom rzetelnych informacji i wsparcia w zakresie produktów oraz usług, przy jednoczesnym utrzymywaniu wysokich standardów jakości i efektywności; - Obsługa zapytań klientów w sposób terminowy i zgodny z obowiązującymi procedurami, w tym eskalowanie spraw w razie potrzeby; - Rozumienie potrzeb klientów, aby móc zapewnić im najlepsze rozwiązania zgodne z kluczowymi wskaźnikami efektywności (KPI); - Jednoczesna praca w wielu systemach w celu szybkiej i dokładnej aktualizacji danych elektronicznych; - Proaktywne wsparcie współpracowników oraz współpraca zespołowa. Qualifications - Bardzo dobrą znajomość języka polskiego w mowie (C1–C2); - Dobrą znajomość języka angielskiego w mowie (C1–C2); - Doświadczenie w contact center lub w pracy z klientem będzie dodatkowym atutem; - Umiejętność szybkiego dostosowywania się do zmian w produktach, procesach i technologii; - Potwierdzoną historię nienagannej frekwencji oraz punktualności; - Dobra znajomość obsługi komputera. Benefits - Pracę zdalną (home office); - Konkurencyjne wynagrodzenie; - Standardowy harmonogram pracy; - Pakiet socjalny obejmujący m.in. dodatkowe ubezpieczenie zdrowotne, bony podarunkowe, zniżki na karty sportowe; - Udział w inicjatywach firmowych – działania charytatywne, integracje zespołowe, wydarzenia sportowe, konkursy wewnętrzne; - Możliwości długoterminowego rozwoju zawodowego; - Dostęp do szkoleń wewnętrznych zgodnych z globalnymi standardami. Company Description Foundever® jest globalnym liderem w branży doświadczeń klienta (CX). Zatrudniając 150 000 pracowników na całym świecie, tworzymy zespół stojący za najlepszymi doświadczeniami dla ponad 750 wiodących marek na świecie. Nasze innowacyjne rozwiązania CX, technologie i wiedza ekspercka zostały zaprojektowane tak, aby wspierać potrzeby operacyjne naszych klientów oraz zapewniać płynne doświadczenia dla użytkowników w najważniejszych momentach.