Company Description Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 141,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises. Zayo is seeking a Long Haul Deployment Project Manager to be a critical member of the long haul project team responsible for management of turnkey construction contracts. Our Long Haul Deployment Project Manager utilizes tight project controls and proactive problem solving to anticipate and mitigate issues and keep projects on time and on budget. You'll also maintain transparent and effective communications with stakeholders and report directly to the Long Haul Deployment Sr Manager. NOTE: The team is open to this role working in a remote capacity within the United States. ​ Responsibilities: - Responsible for daily management of OSP vendors to expedite the splicing and testing of fiber optic OSP facilities. - Mandatory on call duty to respond to network outages and emergency restoration activities on a weekly rotation with other OSP PMs. - Coordinate access to customer and network points of presence for fiber splicing and testing vendors. - Assist in the planning and implementation of fiber connectivity solutions programs and projects that adhere to approved plans, budgets and schedules. - Provide specialized telecommunications technical expertise. - Coordinate and facilitate with internal and external resources to ensure the timely completion of projects. - Oversee product and/or service of the unit(s) managed may involve highly technical activities or programs; or policies, procedures, controls and services required to support the sound financial, operational and competitive position of the company. - Implement commercial and carrier fiber networks, infrastructure, backbone and lateral builds. - Work within a Data Center environment implementing customer-installation projects and services. - Oversee vendor compliance with OSP deliverables. - Create and track project budgets in relationship to Network Operations. - Provide direct interface with customers, subcontractors, jurisdictional authorities and interoffice personnel. Support customer meetings as necessary which requires in person meetings and travel to client and/or construction sites. - Oversee procurement of equipment and materials related to the assigned projects. - Execute Bid Process, inclusive of budgetary requirements and the tracking thereof. - Verify and update project documentation. - Timely tracking of project progress and budget in Salesforce and manual tracker. - Timely update of budget requests, purchase orders, project close out and internal service orders in Salesforce. Qualifications: - Bachelor's Degree preferred - preferably in Engineering, Construction Management or other related technical field, or equivalent work experience. Business degree/acumen a plus. - Minimum of 7 years in the telecommunications industry with outside plant, fiber optics, telecommunication architectures, optical transport equipment, and project management experience is required. - Fiber optic cable splicing and testing knowledge using EXFO or VIAVI is a requirement. - Minimum of 5 years of contract and capital management experience, preferably with specific Long Haul OSP or other large project construction experience is required. - Familiarity with all types of outside plant construction methods and best practices. - Working knowledge of OSP construction standards, fiber specifications and optical network design principles. - Understanding of different contract types and payment terms (unit rate, fixed, etc.). - Ability to read and interpret construction documents is required. - Familiar with all facets of OSP project management including quoting, construction and delivery. - Experience managing large capital projects including writing purchase requisitions and receiving/reconciling invoices is required. - Experience with NTIA (or similar) program requirements such as Davis-Bacon, BABA and EA a plus. - Excellent negotiation and communication skills. - Detail-oriented with the ability to manage multiple tasks simultaneously. - Demonstrated exceptional problem solving skills. - Ability to communicate technical topics clearly and effectively with both internal and external customers. - Business minded and able to maintain a commercial focus. - Proficient with Email, MS Suite (Excel, Word, etc.), G Suite (Sheets, Slides, etc.) and Google Earth. - Advanced knowledge of MS Excel (Pivot Tables/Formulas/vLookup) a plus. - Experience with Sitetracker or other project management software a plus. Estimated Base Pay Range: $77,100 - $118,600 USD/annually The base pay range shown is a guideline and reasonable estimate for this role. It takes into account the wide variety of factors that are considered in making compensation decisions. Actual compensation offered may vary from the posted range based upon geographic location, work experience, skill level, certifications, and other business and organizational needs. Non- sales roles may be eligible to participate in a discretionary annual incentive plan. Sales roles may be eligible to participate in a sales incentive plan. Additionally, this position may be eligible for certain benefits, such as health insurance, life insurance, disability retirement plans, paid time off. The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled. Benefits, Rewards & Wellness - Excellent Health, Dental & Vision Insurance - Retirement 401(k) Savings Plan - Generous paid time off policy including paid parental leave Zayo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a Candidate Login already, but have forgotten your password please use the steps to reset your password. If you have forgotten your email login, please contact servicedesk@welocalize.com subject Workday Candidate Login When creating your Workday account and entering personal information like name, address, please do not use ALL CAPS. Thank you! NOTICE: For Privacy Policy please review here Job Responsibilities: Owns quality assurance, workforce planning, and training programs for AI training data delivery on multiple small projects or one large strategic project. Improves performance, compliance, and processes across multiple projects. Partners with the Senior Quality Analyst to share accountability for client outcomes and team performance. “Owns quality, workforce, and training programs that scale Generative AI data operations, driving performance, compliance, and process improvement across a project.”Key Responsibilities - Quality Assurance: Monitor QA plans in partnership with Quality team (sampling, audits, acceptance criteria). Track risks of defects, lead corrective actions, and prevent recurrences. - Workforce Planning: Forecast capacity needs; schedule shifts and handoffs; align vendors and internal teams to meet volume and turnaround targets. - Training Programs: Build and deliver training and certification for raters/annotators and coordinators; update materials as guidelines change. - Performance Management: Maintain dashboards for throughput, quality, productivity, and cost; turn data into clear actions for improvement. - Compliance & Security: Ensure policy adherence on data handling, privacy, safety, and platform access; support audits and remediation. - Process Improvement: Standardize SOPs and checklists; remove bottlenecks; pilot small changes that improve speed, quality, or cost. - Stakeholder & Client Support: Join client reviews with the Quality Manager and PMs; explain quality results, risks, and next steps. - Team Development: Coach Coordinators (C2–C3) and Associate PMs (P1) on QA, workflows, and tools; support onboarding and skills growth. - Team Management: Manage employee attendance, conduct individual performance reviews and support contract renewals. - Risk & Change Control: Keep risk/issue logs; manage change requests that impact quality, capacity, or training; escalate high-impact items with options. Additional Job Details: Education - Bachelor’s degree or equivalent experience in business, data/operations, engineering, or related fields Experience - 2+ years in project/operations delivery with hands-on QA and workforce planning (AI data, content review, labeling/annotation, or adjacent domains) - Experience running trainings and coordinating multi-team delivery Skills - Planning and organization across multiple projects (quality, workforce, and training tracks) - Clear communication with clients and internal partners; confident in reviews and governance forums - Solid use of spreadsheets, PM/task boards, and basic BI; familiarity with ETL concepts is a plus - Practical QA know-how (sampling, audits, acceptance criteria) and continuous-improvement mindset - Capacity planning, scheduling, and vendor coordination - Coaching for C2–C3 Coordinators and P1s; gives day-to-day guidance - Confident escalation and negotiation to resolve risks, issues, and scope questions - Comfortable working with global, distributed teams (intermediate to advanced English) Additional Qualifications (P1+) - Near-native English with strong writing and editorial skills - Hands-on experience with generative AI tools (text, voice, or video) - Background in QA testing, rubric design, or AI safety/ethics evaluation - Familiarity with data-annotation platforms and model-evaluation tools - Ability to interpret code, datasets, and system workflows at a conceptual level (no coding required) - Able to work independently and manage workflows effectively in a remote environment - Multilingual ability beyond English Scope & Autonomy (P2 Alignment) - Leads quality, workforce, and training programs across multiple projects; influences delivery outcomes without formal line management - Works independently within scope, budget, compliance, and quality guardrails; escalates exceptions - Shares accountability for client results and team performance with the Quality Manager

• Draft, review, and negotiate OSP construction contracts. • Collaborate with legal teams to ensure contract terms and conditions comply with project specifications and legal standards. • Diligently monitor project activities to ensure compliance with contractual obligations throughout the life of each contract. • Evaluate and process change orders. • Assess impacts to project budget, schedule and scope. • Facilitate effective communication between project stakeholders, legal teams and contractors to promptly address contractual issues. • Manage and resolve any disputes that may arise. • Evaluate project status against the contract schedule. • Issue contract notices and monitor recovery plans. • Work closely with contractors to ensure project progress aligns with schedule expectations. • Actively manage schedules and production forecasts through project execution. • Manage complex regulatory/permitting issues such as NEPA, CPUC, Tribal Lands, etc. • Plan and manage project major materials including planning, ordering, receiving and dispersal. • Provide project-level and executive project reporting including regular updates to our key customers. • Maintain accurate and organized records of all contract related documents, correspondence and changes. • Manage budgets and accurate spend forecasts throughout project execution. • Proactively mitigate risks to stay within budget constraints. • Deliver project as-builts to the support teams in a timely manner to ensure route is protected and properly captured in inventory systems. • Evaluate project invoicing against progress metrics, identify and resolve any anomalies or discrepancies. • Ensure projects are delivered on time, on budget and as per construction standards.

Job Summary: Elovate is looking for a Professional Services Project Associate to successfully execute client implementations for Backend Solutions, monitor and deliver Public Safety projects worldwide for the Transportation line of business. They will contribute to and manage projects, backend timelines, and communicate status updates to key stakeholders. This position will report to the Implementation Manager under Elovate’s Public Safety division and be responsible for managing client implementations for Backend Solutions (this list is not all inclusive: Business Rules, Database Setup Execution, IVR Script submissions, Merchant ID/Lockbox Setup) and help the client and the internal team prepare for program launches. Successful candidates must have a strong sense of urgency and to drive Backend implementations to completion and be successful in a collaborative environment. Communication skills are critical as well as balancing both client and internal team objectives while adhering to established timelines and contract scope. Job Description: Qualifications – Highly Desired - Demonstrated excellence in communication and problem-solving, with the ability to engage effectively via phone, web conferencing, and email with external clients, third-party vendors, and other Elovate team members. - Minimum of 2 years of experience in the public safety services sector. Backend database experience is preferred. - Proven experience interfacing with external clients through written communication, telephone discussions, in-person meetings, and project-level coordination. - Proficiency with MS Project, Microsoft Teams, Outlook, Excel, Word, DevOps tools, and Jira is required. - Strong organizational skills and the ability to manage multiple priorities simultaneously. - Ability to perform effectively in a high-pressure, fast-paced work environment. - Demonstrated capability to work independently with minimal supervision. - Exceptional attention to detail across all responsibilities. Key Responsibilities & Duties - Perform technically driven activities in alignment with project and client requirements. - Contribute to and manage various project initiatives, ensuring timely and successful delivery. - Apply analytical and critical-thinking skills to identify issues, develop solutions, and make informed recommendations. - Build and leverage productive working relationships with key stakeholders to influence outcomes and drive progress. - Collaborate with internal and external stakeholders throughout the entire client program lifecycle. - Execute Backend Implementation tasks (including but not limited to): Client Business Rules Database setup and updates DMV status updates, IVR script, setup Pay-by-Web configuration, Lockbox setup, Banking and SDU setup, Creation of Notices, Correspondence documentation, Smoke testing. - Execute, monitor, and control database changes. - Create, track, and manage Jira tickets from initiation through closure. - Conduct testing in Integration environments prior to Production deployment. - Assist with Purchase Order creation, equipment tracking, and front-end activities if required. - Support onboarding processes for new vendors as needed. - Achieve results through individual contributions or participation in cross-functional project teams, utilizing subject-matter expertise. Interpersonal Skills - Communicates complex information and ideas clearly and effectively. - Demonstrates strong organizational and time-management abilities. Comment : This request is to align with projected capacity needs for our booked revenue in 2026 and ensure we have the appropriate staffing to deliver on upcoming commitments. In addition, it serves as a strategic step to mitigate potential retention risks within the current team, who are already operating at high utilization levels. By proactively securing additional support, we can maintain service quality, reduce burnout, safeguard delivery timelines, and ensure continuity in client engagements even in the event of unforeseen turnover or extended leave. Overall, this addition will position the team for sustained performance and operational stability as demand continues to grow. Responsibility : Responsibility Statements - Contributes to overall business unit performance and achievement of SLAs. - Ensures adherence to best practices and compliance with established Statement of Work requirements. - Acts as a liaison between operations and clients to ensure appropriate processes and protocols are followed. - Assists in conflict resolution efforts to support project and operational success. - Performs additional duties as assigned. - Maintains compliance with all organizational policies and standards. Worker Type: Regular Number of Openings Available: 1