At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW. As a Cloud Support Engineer, you will provide best-in-class customer support for all AWS Services, mirroring the way AWS Support interacts with customer environments, being the expert on the AWS services and guiding our customers on their implementations and troubleshooting. You will work to resolve cases in-house or follow cases through to AWS, providing an excellent customer experience and preventing delays in resolution of AWS support cases. Cloud Support Engineers work four, ten-hour shifts a week or five, eight-hour shifts. This position is 100% remote and must be based in Mexico. Responsibilities - Guide Mission’s customers through complex issues and troubleshoot AWS resources through Mission’s support ticket platform - Analyze customer-facing cases related to AWS Services and leverage AWS expertise to assist customers through troubleshooting, changing, or setting up AWS resources - Provide front-line AWS support and use judgment to resolve cases in house, where possible, to provide an excellent customer experience - Advocate for customers when cases are escalated to AWS and help expedite and facilitate a positive resolution of the case - Lead root cause analysis for recurring customer issues, joining calls with customers on a frequent basis to assist in live troubleshooting and explanations of AWS services to expedite resolution of customer-submitted cases - Collaborate with internal teams, escalate issues, and leverage available resources to deliver a positive customer experience - Work a shift schedule to provide 24x7 support - Maintain full knowledge of current AWS services - Act as a trusted AWS technical advisor, guiding customers on best practices, cost and security in every customer interaction Requirements - Ability to manage AWS cloud workloads, especially EC2, RDS, VPC, and CloudWatch - Experience communicating directly with customers over phone and chat in English - Ability to be adaptable and think critically in customer situations - Knowledge of infrastructure and networking in AWS Services, with deep understanding of EC2 and VPC - Understanding of networks and website management, including IT infrastructure such as DNS, VPNs, SSL, Elastic Load Balancers, and CloudFront distributions - Understanding of web server applications and the administration of web application environments - Knowledge of technical customer support processes that include planning, coordinating, problem resolution, and documentation - Ability to work a flexible schedule, including nights, weekends, and holidays - Experience working as System Administrator (Linux and Windows) preferred - AWS SysOps Administrator - Associate Certification (required within 90 days of hire) CDW is committed to being an AI-fluent organization We’re looking for people who bring curiosity, a learner’s mindset, and a willingness to engage with ever-evolving technology and tools. We value adopting AI as a partner, openness to experimentation, and a shared interest in learning together on AI. Our goal is to create a culture where AI enhances—not replaces—human creativity and decision-making. You don’t need to be an expert today; what matters is your readiness to explore, adapt, and grow with us as we integrate AI responsibly and effectively into our work. Additionally, CDW is committed to fostering an equitable, transparent, and respectful hiring process for all applicants. During our application process, our goal is to understand your experience, strengths, skills, and qualifications. As an AI forward company, we see AI not just as a tool, but as a catalyst for new ways of thinking, creating, and communicating. We encourage candidates to embrace an AI mindset, one that’s curious, adaptive, and ready to explore what’s possible. We welcome thoughtful use of AI to expand your perspective and elevate how you share your story, while ensuring your application remains rooted in your own background, judgment, and voice. About Us CDW is a Fortune 500 technology solutions provider that helps businesses, government, education, and healthcare organizations achieve what’s possible through technology. What makes CDW different isn’t just what we do—it’s how we do it. At CDW we act as one—building trust, speaking candidly, and working together to achieve more. We play to win—focusing on what matters most and delivering for our customers. And we think forward—staying curious, moving fast, and continuously learning. We believe meaningful work happens when people feel supported, heard, and empowered to contribute. That’s why we think of ourselves as coworkers, not just employees—working together to solve complex challenges and deliver real impact for our customers and communities. As a full‑stack, full‑lifecycle technology partner, CDW brings deep expertise, strong relationships, and broad industry knowledge to help turn ideas into outcomes. When you join CDW, you become part of a collaborative environment where your work matters, your growth is supported, and your contributions help shape what’s next. Together, we deliver the full promise of what technology can do. Together, we Make Amazing Happen. CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.

We are seeking a highly skilled Cloud Engineer & Infrastructure Security professional to design, build, and secure our hybrid infrastructure (cloud + on-prem). The ideal candidate will have deep experience with Kubernetes, Terraform, Helm, and a strong background in infrastructure security, DevSecOps, and on-prem deployments. This role is critical for architecting scalable, secure, and observable infrastructure supporting mission-critical applications and LLM (Large Language Model) workloads. Your Responsibilities: - Infrastructure & Cloud Management - Deploy and manage Kubernetes clusters (cloud & on-prem) using Terraform and Helm. - Design secure network topology (VPCs, VPNs, firewalls). - Infrastructure Security & Zero Trust - Implement zero trust models, IAM, and least-privilege access. - Enforce security policies, micro-segmentation, and secrets management. - DevSecOps & CI/CD Security - Integrate security scanning, SBOM, and policy-as-code into pipelines. - Automate compliance and security checks during build and deploy. - LLM & Hybrid Deployments - Build and maintain infrastructure for LLM workloads (vLLM, KServe). - Support hybrid cloud and on-prem deployments ensuring consistency and security. - Monitoring & Observability - Implement monitoring, logging, and alerting using Grafana, Azure Monitor, Prometheus. - Maintain dashboards, SLIs/SLOs, and performance metrics. - Linux & Automation - Harden Linux systems, automate routine tasks, and support incident response. - Develop scripts and tools to streamline operations. - Collaboration & Strategy - Partner with engineering, security, and operations teams. - Mentor teams on cloud best practices and emerging technologies. What we look for: - Strong experience with Kubernetes, including cluster provisioning, scaling, and security. - Proficient in Terraform and Helm for infrastructure-as-code and deployment automation. - Expertise in infrastructure security, zero trust models, and IAM best practices. - Hands-on experience with DevSecOps: security scanning, SBOM generation, secrets management, and policy-as-code. - Solid understanding of cloud networking: VPC design, VPN, and firewall configuration. - Experience with hybrid or on-prem deployments alongside cloud environments. - Skilled in Linux administration, scripting, and automation for operational efficiency. - Familiarity with monitoring and observability tools (Azure Monitor, Grafana, Prometheus). - Experience building and managing infrastructure for LLM or AI workloads (vLLM, KServe). - Nice - to - have: - Cloud and security certifications (e.g., CKA/CKAD, Terraform Associate, CISSP). - Experience with GitOps workflows (Argo CD, Flux) and CI/CD security pipelines. - Knowledge of policy frameworks (OPA, Gatekeeper, Kyverno) and workload identity systems (SPIFFE/SPIRE). - Familiarity with GPU/accelerator-based infrastructure for ML/LLM workloads. - Background in SRE practices, including SLO/SLI design and incident response. - Contributions to open-source cloud, DevSecOps, or LLM infrastructure projects. What we offer: - Competitive salary and performance-based bonuses. - Fully remote, flexible work environment. - Modern laptop and hardware provided by us. - Specialized training in AI, automation, and digital productivity tools. - Global exposure—collaborate with top-tier founders and fast-growing startups. - Continuous learning and career growth opportunities in an international environment.

• Design, develop, and maintain cloud-based applications and services supporting healthcare systems and Facets migration efforts • Perform full software development lifecycle activities, including requirements analysis, design, development, testing, and deployment • Develop and maintain APIs for integration with enterprise data sources and third-party systems • Analyze business and technical requirements to deliver scalable and efficient solutions • Identify gaps in existing systems and recommend improvements or enhancements • Assist in defining and evolving product and system architecture within a cloud environment • Implement security best practices, including threat prevention mechanisms and secure coding standards • Participate in code reviews to ensure quality, performance, and security compliance • Collaborate with cross-functional teams including application development, infrastructure, and business stakeholders • Support system integration and migration activities related to the Facets platform

Position Title: Cloud Architect Position Type: Exempt Clearance: n/a Location: Huntsville, AL/Remote SOC Code: 15-1243 Salary*: $90,000 - $130,000 Summit 7 is here to rise above the ordinary. The work we do here goes far beyond day-to-day projects - it further protects the US defense industrial base from cyber threats, fosters thought leadership, and creates growth opportunities. Our support staff, sales team and technicians are all coming together to make a difference. We also recognize that you're a person with life beyond work, that's why we invest in these meaningful health and welfare benefits: - Excellent health benefits from BCBS - Smile brighter with Ameritas dental - See into the future with our luxurious VSP vision benefits - Prepare for the long-haul courtesy of our 401k with company matching - 10 days' vacation, 7 days sick time - Bonuses and salary increase potential via our certifications plan We do cool work here, defying expectations by simply being who we are - each of us makes an impact. Position Summary: We are seeking a highly skilled and experienced professional with a deep background in Microsoft cloud application management, deployment, and monitoring. The ideal candidate will possess extensive expertise in Azure cloud architecture and infrastructure design, as well as Microsoft 365 administration and solution design. In this role, you will be responsible for delivering secure, scalable, and innovative cloud solutions by leveraging Microsoft's core technologies and security tools. This includes, but is not limited to: - Microsoft 365, Teams, SharePoint, Intune, Entra ID, Active Directory, Hybrid Identity Management - Microsoft Sentinel - Azure Virtual Machines, Networking, Storage Accounts, Windows Server - Virtual WANs, Azure Load Balancers, and Azure Firewalls Key Responsibilities: - Design, implement, and optimize Microsoft cloud architectures that prioritize both performance and regulatory compliance. - Provide expert guidance on best practices in cloud security, governance, and operational efficiency. - Collaborate with technical and business stakeholders to align cloud strategies with organizational goals. - Act as a trusted advisor, bridging the gap between technical requirements and business objectives. What You Bring: - Proven experience designing and managing complex Microsoft cloud environments. - Deep understanding of Azure infrastructure and Microsoft 365 ecosystem. - A strong grasp of cloud security frameworks, compliance standards, and enterprise IT operations. - Excellent communication and problem-solving skills with the ability to lead cross-functional initiatives. Requirements - Bachelor's degree in Computer Science, Cybersecurity, Computer Engineering, or other related technical field OR 3-5 years experience architecting, implementing, and maintaining scalable critical production infrastructure in the Azure Cloud - Proficiency in DNS, Active Directory, Intune, Azure Active Directory - Experience with Azure Sentinel, Microsoft Defender for Cloud, Azure Policy, and Azure Firewall - Knowledge of programming and scripting languages such as PowerShell, Python, .NET - Knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls, SIEM, etc. - Resolute dedication to unparalleled customer service is a must. Optional/Desired Qualifications - Experience with Office 365 GCC high, NIST 800-171, and NIST 800-53 - Knowledge of Azure Government Having passed any of the following Microsoft Exams: - Microsoft 365 - MS-100. MS-101, MS203, MS-600 - Azure - AZ104, AZ-204, AZ-305, AZ-500 - AZ-140. AZ-400, DP-200, DP-201, MS-500, SC-200, SC-300, MS-700 Having obtained any of the following certifications - Security + (SY0-501), CE, CISSP, GCIH Export Control Notice: This position may involve access to information subject to U.S. export control laws, including the International Traffic in Arms Regulations (ITAR) or the Export Administration Regulations (EAR). Qualified applicants will be considered regardless of national origin or immigration status. If a candidate does not meet the definition of a "U.S. Person" (as defined in 22 CFR § 120.15), the company will assess whether an export license is required. If a license is required, any offer of employment will be contingent upon the candidate's eligibility for, and the company's ability to obtain, such a license in accordance with U.S. law. A "U.S. Person" includes U.S. citizens, lawful permanent residents, asylees, and refugees. Work Conditions Work is typically performed in an office environment. Must be able to remain in a stationary position for extended periods of time. Will move about designated office space. Regularly operates a computer and other office productivity machinery, such as a copy machine, and computer printer. Must be able to lift up to 25 pounds at a time. The person in this position frequently communicates with employees and clients. Summit 7 Systems is an equal opportunity/ affirmative action employer and an alcohol and drug free workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Summit 7 Systems requires background investigations. Any offer of employment is contingent upon the results of a reference/background check. We are a drug and alcohol-free workplace and require pre-employment drug screening.