Role Description Participate in the full cycle of software application and business logic development. - Participate in Agile/Scrum sessions. - Participate in project estimation and planning. - Conduct code reviews & write code and tests. - Participate in generative AI-related R&D activities. - Assist in the deployment, testing/validation on QA. - Assist in the deployment, validation, troubleshooting/support on production. - Assist application monitoring and process automation. Qualifications - Bachelor’s degree in information technology or related discipline required. - One year of practical experience in software development preferred. - Familiarity with generative AI technology preferred. - Hands-on experience on Microsoft Azure platform (devOps, CiCd, Azure monitoring, etc) preferred. - Good working knowledge of basic programming languages such as C#, Java, or Python. - Knowledge of databases and operating systems; working knowledge of MS SQL. - Familiarity with working with RESTful APIs. - Familiarity with database programming (i.e., SQL Server queries, triggers, stored procedures). - Familiarity with user interface (UI) programming (i.e., Javascript, HTML, Ajax, CSS). - Ability to adhere to best practices around writing well-structured, maintainable code in C# and SQL. - Ability and willingness to learn new technology quickly. - Exposure to CSS, Powershell, JavaScript. - Knowledge of machine learning and generative AI concepts and principles. - Ability to break complex problems down into small pieces. - Experience in Github or other version control system; familiarity with Ci/Cd concepts. - Familiarity with SRE concepts and experience in application KPI tracking will be a plus. - Understanding of Agile methodologies (Scrum, Kanban) will be a plus. - Ability to follow instructions and work effectively in a team environment. - Good communication skills in English. Benefits - Superior health plan options. - Dental, Vision, HSA/FSA, Life and AD&D coverage, and more. - Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% plus discretionary profit-sharing contributions (eligible January following 18 months of service). - Generous paid time off starting 3-4 weeks’ annually. - Student Loan Refinancing Discounts. - Professional and Career Development Program. - EAP and travel assistance included. - Wellness program. - Purpose-driven culture focused on improving the lives of our patients, communities, and employees.

• Build and maintain backend services using Node.js, including serverless architectures (e.g., AWS Lambda, API Gateway) • Develop and integrate APIs that support frontend applications and external systems, including institutional platforms and AI-driven services • Contribute to frontend features using modern state management (e.g., Redux Toolkit with slices, async thunks, memoized selectors) and accessible, interactive UI patterns such as drag-and-drop with keyboard and screen reader support • Write clean, maintainable, and well-tested code, maintaining high test coverage (90%+ across unit and integration tests) • Support the development and maintenance of workflows using orchestration tools (e.g., Sequencer / workflow engines, state machines) • Contribute to event-driven processes and asynchronous system operations (e.g., message queues, distributed workflows) • Assist in improving reliability through better error handling and retries • Develop RESTful APIs and support microservices architecture • Integrate with third-party services and internal systems, including large-scale institutional data platforms • Assist in optimizing performance and scalability of services using patterns such as NoSQL single-table design (composite keys, transactional writes) • Implement secure and reliable data handling practices • Troubleshoot issues in production environments with guidance from senior team members • Contribute to logging, monitoring, and debugging efforts • Support deployment and release processes in cloud-native environments • Work closely with cross-functional teams across global locations, contributing to large-scale platforms such as next-generation degree planning systems for university partners • Participate in code reviews and team discussions • Take ownership of assigned features and tasks, delivering end-to-end solutions from UI to API to database • Continue developing technical skills and learning new technologies

• Define and drive the multi-year technical roadmap for the Core GenAI Platform, influencing adoption and alignment across several engineering teams • Collaborate with CTO/VP-level and above leadership to influence business strategy with technical insight • Lead architecture and design of large-scale, mission-critical systems for model inference, orchestration, and compliance • Identify and solve systemic technical risks that impact the entire company and business-critical AI initiatives • Represent Upstart internally and externally as a thought leader in GenAI systems through executive reviews, cross-company forums, and industry venues • Establish operational standards for GenAI integrations, ensuring security, fairness, and reliability at scale • Build high-leverage, generalizable platform components that meaningfully accelerate the productivity of engineers across Upstart • Mentor senior engineers, other principal engineers, and shape the growth of future technical leaders, fostering a culture of learning and excellence

• Develop and implement AI solutions using frameworks such as LangChain, LangGraph, and multi-agent systems. • Utilize prompt engineering and retrieval-augmented generation (RAG) to enhance AI capabilities. • Work with vector databases (ChromaDB, Pinecone) and implement context optimization and model routing. • Ensure LLM observability and adherence to AI governance standards. • Lead Agile teams through project lifecycles from conception to deployment, ensuring best practices in software development and architecture. • Manage CI/CD processes, including logging, tracing, and monitoring for infrastructure observability. • Conduct code reviews and enforce design patterns to maintain high-quality code standards. • Collaborate effectively with stakeholders to align on project goals and deliverables.