• Own performance outcomes across a portfolio of multi-channel B2B paid media clients, ensuring delivery against KPIs including CPL, pipeline influence, MQL/SQL conversion rates and growth targets. • Oversee development and execution of full-funnel B2B paid media strategies across channels including Google, LinkedIn, Programmatic, ABM and emerging B2B platforms. • Ensure consistent application of best practices in: • Account structure and optimization • Testing frameworks, multi-touch attribution and incrementality • Creative and content feedback loops in partnership with Creative teams • Measurement and reporting rigor, including account-based measurement approaches • Serve as the strategic escalation point for complex performance challenges. • Act as the senior strategic lead for key/pillar client relationships. • Lead Quarterly Business Reviews, pipeline performance narratives, and forward-looking growth strategies for top priority clients. • Identify and drive account expansion opportunities, including increased media investment, ABM program maturation and channel diversification. • Partner with Sales and Strategy teams to support new business pitches and growth opportunities. • Build trusted relationships with client stakeholders, confidently communicating strategy, results, and pipeline impact. • Lead, manage, and develop a team of media leaders and practitioners, ensuring high performance and accountability. • Own resource planning, team structure, and client allocation to ensure the right people are in the right roles. • Coach and develop direct reports, including performance management, career growth, and skill development. • Elevate team capabilities across: • B2B platform expertise • Data analysis and pipeline storytelling • Strategic thinking and client communication • Serve as the escalation point for team and client challenges. • Own growth of managed media dollars across your portfolio through retention and expansion. • Ensure strategies balance performance, efficiency, and client profitability. • Partner with divisional and finance leadership to manage contribution margin, resourcing, and account health. • Identify and address risks related to performance, client satisfaction, or profitability. • Ensure all accounts meet Power Digital standards for execution, pacing, and deliverables. • Drive adoption of tools, platforms, and processes that improve efficiency and B2B performance. • Maintain strong operating rhythms including: • Regular pipeline and performance reviews • Testing roadmaps and prioritization • Clear reporting and insights delivery • Ensure SLA adherence and high-quality execution across all accounts. • Stay current on platform updates, emerging B2B channels, and industry trends. • Partner with the Head of Paid and broader leadership to test new strategies, tools, and technologies--including ABM intent data platforms and predictive lead scoring. • Contribute to development of internal POVs, playbooks, and best practices specific to B2B paid media. • Drive adoption of advanced capabilities including automation, AI-assisted buying, and improved measurement approaches.

• Provide in depth technical and operational expertise of benefits technology platform • Advise, guide, and support Sun Life’s EBRs & Client Managers to enable the sale of digital as a product • Support the roll-out of new benefits technology programs and relationship • Develop business relationships with technology centers & experts with our top national and regional brokers to communicate and align digital strategies • Promote Sun Life's capabilities and positioning of our BenTech value proposition • Maintain awareness of competitive issues, trends, and opportunities in the marketplace • Identify training opportunities and provide input into the development of training programs • Act as a liaison with all internal Sun Life’s departments (e.g., Product, Distribution, Underwriting, Customer Service Delivery, Marketing, & Training) to ensure end to end process success, provide subject matter expertise, and develop recommendations to improve integrated service models with third party benefits technology

About Franke We, the Franke company with its three divisions, are a world's leading supplier of products and services for domestic kitchens, the professional foodservice systems and the convenience store sector as well as for professional coffee making. With around 60 companies, we are at home on five continents. Over 8,000 employees constantly take on new perspectives to identify opportunities and turn them into inspiring, innovative solutions for tomorrow’s demands. The Franke Foodservice Systems division is a world-leading supplier of kitchen facilities, equipment and supplies solutions. As a full system manufacturer, distributor and program management partner, we supply global chains in the quick-service restaurant, convenience store and supermarket segments, helping to manage unit growth and upgrade their facilities. About the job SUMMARY The Account Director leads sales and sales administration efforts for the McDonald’s Americas Account. This role is accountable for driving revenue growth through strategic account leadership, building and sustaining trusted relationships with key McDonald’s contacts and OEM partners, enabling strong sales execution through field leadership, expanding emerging market opportunities, and delivering consistent and exceptional customer experience. Ideal candidates bring proven leadership experience, strong sales and marketing expertise, excellent communication skills, and the ability to inspire teams while delivering results. Significant domestic and international travel is required to maintain customer relationships, support sales initiatives, and represent the company at meetings, conferences, and conventions. Your tasks ESSENTIAL DUTIES AND RESPONSIBILITIES • Own and manage strategic relationships with key customer accounts, ensuring customer satisfaction and long-term partnership growth. • Serve as the primary point of escalation to resolve customer disputes, service issues, and internal alignment challenges. • Act as an information conduit between customers and internal stakeholders, including Regional, Corporate, Divisional, Franchisee, and National Franchisee organizations. • Bring customer insights back into the organization to inform product development, marketing strategy, and service improvements. • Develop and execute sales strategies to meet and exceed revenue targets, with a strong emphasis on emerging markets and market share expansion. • Review and establish monthly sales forecasting and project planning to support company sales budgets. • Partner with the VP of Sales to develop selling strategies and tactics for domestic and international markets. • Support international sales efforts in regions where no dedicated Sales Manager exists or involvement is limited. • Direct, coach, and develop outside sales and sales administration teams supporting key customer accounts. • Conduct performance reviews and support professional development through training, coaching, and individual development plans. • Foster a culture of accountability, recognition, collaboration, and continuous improvement across the sales organization. • Makes professional development a top priority to retain and grow our talent to include but not limited to ongoing training and development and individual development plan execution for each member of your team. • Review and manage team workload, promote cross-training, and ensure efficient information sharing and project execution. • Coordinate communication and execution between Sales, Sales Administration, Product Management, Segment Management, Manufacturing, Engineering, Accounts Receivable, Production Planning, Shipping, Information Systems, Service, Warranty, and Turnkey Installation teams. • Establish and maintain infrastructure and processes that support sales execution, installations, service, and warranty needs for key customer accounts. • Lead process improvement initiatives and corrective actions through structured problem-solving efforts. • Assist the VP of Sales with organizing sales meetings, national conventions, and customer-facing events. • Represent the company at customer meetings, conferences, conventions, and industry events. • Travel extensively within the U.S. and internationally to support customer relationships and sales growth initiatives. • Other duties as assigned. Requirements KNOWLEDGE, SKILLS AND ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Management - Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources. • Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. • Design - Knowledge of design techniques, tools, and principles involved in production of technical plans, blueprints, drawings, and models. • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems. • Intermediate Comprehension & Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. • Intermediate Financial & Mathematical Skills - Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. • Intermediate Reasoning Skills - Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. • Relationship Building - Builds trust and productive partnerships at all levels of our organization, with supplier partner leads, and appropriate client corporate leads • High Comprehension & Communication Skills - Ability to speak effectively before groups of customers or employees of organization. Can communicate with clarity and confidence across the organization, inspiring others and driving action through persuasive messaging. Demonstrates consistency, transparency, and reliability • Computer Skills - Strong proficiency in Microsoft Office and related business applications, with the ability to analyze data, develop presentations, and communicate effectively with internal and external stakeholders. EDUCATION and/or EXPERIENCE • Bachelor’s degree in related field; • Minimum six years’ prior related work experience. SUPERVISORY RESPONSIBILITIES • Does directly supervise staff. What we offer you • Free, On-Site Medical Clinic • Comprehensive benefits package (Health, Vision, Dental, and More) starting day 1 • Free life insurance • 401k match up to 4% • Paid time off and 11 holidays. Contact details #LI-JB1 For more information see: www.franke.com Important information for all executive search companies, headhunters and HR consultants The Franke Group does not accept unsolicited support from headhunters and personnel consultants for our career opportunities. Any CV/resume vitae submitted to Franke or its employees by external recruitment agencies without a valid written recruitment agreement related to the position in question shall be deemed the sole property of our company. In the event that a candidate presented by an agency is hired in our company and there is no prior agreement, no fee will be paid.

Overview The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems. CHAI was founded in 2002 in response to the HIV/AIDS epidemic, with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally. At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication, and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skill sets and life experiences. CHAI is deeply grounded in the countries we work in, with the majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org CHAI is an Equal Opportunity Employer, and is committed to providing an environment of fairness, and mutual respect where all applicants have access to equal employment opportunities. CHAI values diversity and inclusion, and recognizes that our mission is best advanced by the leadership and contributions of people with diverse experience, backgrounds, and culture. Overview of CHAI’s Global TB Program Tuberculosis is the world’s deadliest infectious disease. More than 10 million people fall ill each year, and 1.2 million die, with a disproportionate burden in sub-Saharan Africa and South and Southeast Asia. Roughly 40% of TB cases remain undiagnosed, fuelling ongoing transmission in communities. Children under five, people living with HIV, and those in underserved or displaced populations face the greatest risk. CHAI partners with governments, multilateral organizations, and suppliers to close critical gaps across the TB care cascade. Our work spans three interconnected domains: - Screening and diagnosis: accelerating the adoption of digital chest X-ray with AI, near-point-of-care molecular diagnostics, tongue swabs, and sample pooling strategies that bring accurate, rapid testing closer to patients. - Treatment and prevention: expanding access to shorter, more effective regimens for both active and latent TB, with particular focus on community-based delivery of TB preventive therapy to children under five and other high-risk household contacts. - Market shaping: negotiating price reductions, supporting generic product development, and ensuring sustainable supply of quality-assured TB commodities, from rifapentine-based preventive regimens to next-generation diagnostic platforms. The program currently operates across 13 countries in Africa and Asia. CHAI’s Global TB Team provides strategic direction, technical leadership, and coordination across these country programs, while managing relationships with key funders and partners including the Global Fund, Gates Foundation, Unitaid, FCDO, GiveWell, Stop TB Partnership, and national TB programs. Role Overview This is a defining moment for TB. New diagnostic tools, shorter treatment regimens, and growing political will are converging to create a window of opportunity to dramatically reduce the toll of this disease. At the same time, uncertain funding landscapes, fragmented health systems, and the sheer scale of the undiagnosed burden demand a leader who can operate with both strategic ambition and operational discipline. We are looking for a Senior Director who will serve as CHAI's most senior voice on TB, both internally and externally. This person will set a clear programmatic vision, articulate it compellingly, and bring a wide range of audiences along: country teams translating strategy into action, donors weighing where to invest, and government leaders deciding how to allocate scarce resources. The TB landscape involves a rich ecosystem of multilateral organizations, bilateral donors, research institutions, civil society, and national programs, each with distinct mandates, priorities, and ways of working. Success in this role requires someone who can build trust and find common ground across that ecosystem, forging alignment where interests converge and navigating constructively where they diverge. TB kills more people than any other infectious disease, yet it is both preventable and curable. Breakthroughs in diagnostics, shorter and more tolerable treatment regimens, and the emergence of community-based delivery models have created real momentum. CHAI is at the center of that momentum, with the relationships, operational reach, and market shaping expertise to turn promising innovations into population-level impact. The Senior Director will have the platform and the organizational backing to lead one of the most consequential programs in global health today. Reporting to the Vice President, HIV, Hepatitis & TB, the Senior Director will be responsible for shaping a portfolio that spans community-based prevention pilots, diagnostic technology introduction, market shaping interventions, and operational research across multiple countries. The ideal candidate brings deep TB expertise and a track record of delivering sustainable public health impact in low- and middle-income countries. They will set a compelling strategic direction that galvanizes teams and partners and translates into measurable, large-scale impact in the countries where TB takes its greatest toll. Responsibilities Strategy and Program Leadership - Define and communicate a bold strategic direction for CHAI's global TB portfolio, translating organizational priorities, donor expectations, and the evolving needs of high-burden countries into a coherent vision that the team, partners, and governments can rally behind. - Scan the horizon for shifts in TB financing, epidemiology, policy, and the diagnostic and therapeutic pipeline; position CHAI to respond proactively and shape the conversation. - Make disciplined strategic choices about where CHAI should focus, including decisions to scale, pivot, or wind down workstreams based on evidence, impact, and changing conditions. - Develop multi-year programmatic plans, budgets, and performance management systems that drive accountability and continuous improvement across the portfolio. - Champion the translation of evidence and operational learning into scalable, government-led program models. Orient the program at every stage toward government ownership, from design through financing and scale-up, so that impact endures beyond CHAI's engagement. Resource Mobilization and Donor Management - Lead development and execution of CHAI's TB resource mobilization strategy, ensuring the program has the funding to match its ambition and building resilience against shifts in the global aid landscape. - Identify and pursue non-traditional funding opportunities, making the case for TB investment to new donors and positioning CHAI's TB work within broader global health and development agendas, including the growing interest in AI-enabled health solutions. - Manage major donor relationships and program finances, ensuring high-quality reporting, proactive risk management, and disciplined deployment of resources. Technical Leadership - Set the intellectual agenda for CHAI's TB work: define the questions the organization should be asking, identify where conventional approaches are falling short, and push the team to develop stronger answers. - Provide hands-on technical guidance to country and regional teams on complex programmatic, policy, and scientific questions spanning diagnostics, treatment, prevention, and service delivery. - Drive CHAI's TB learning and research agenda, including operational research, impact evaluations, cost-effectiveness analyses, and data-driven refinements to program design, ensuring that findings are translated into action. - Stay ahead of the frontier of TB science and innovation, ensuring CHAI is positioned to move quickly as new screening, diagnostic, and treatment tools emerge. External Representation and Ecosystem Influence - Represent CHAI at the highest levels of the global TB community, from ministerial meetings to donor convenings to technical forums. - Actively shape how the global community prioritizes, funds, and organizes the TB response, bringing evidence and operational insight to bear on policy and investment decisions. - Strengthen CHAI's positioning as a trusted partner and thought leader in the TB ecosystem, known for evidence-informed approaches and a commitment to practical, scalable solutions. - Build and sustain trusted relationships across a diverse ecosystem of multilateral organizations (WHO, the Global Fund, Stop TB Partnership), bilateral donors, academic institutions, suppliers, implementing partners, and civil society, understanding each partner's priorities and finding productive ways to collaborate toward shared objectives. - Navigate a multi-stakeholder landscape with diplomacy and strategic clarity, identifying opportunities for collective action while ensuring CHAI's distinctive contributions are well understood and valued. - Contribute to shaping the global policy environment for TB, including regulatory pathways, normative guidance, and investment frameworks. Team Leadership and People Development - Lead, develop, and grow a diverse, high-performing team, strengthening the team's capabilities over time to keep pace with the program's evolving ambitions - Provide direct management and mentorship to senior team members, including coaching managers of people, investing in their professional development and enabling them to lead their respective portfolios with confidence and autonomy. - Foster a team culture grounded in intellectual rigour, collaboration, accountability, and continuous learning. Organizational Leadership and Cross-Cutting Collaboration - Own the TB program's results. Be accountable not only for how the work is managed but for what it achieves: reductions in undiagnosed TB, expanded preventive treatment coverage, and sustainable improvements in how countries detect, treat, and prevent the disease. - Work in close partnership with CHAI country directors and country-based staff, recognizing that the strongest global strategies are built on the insights, relationships, and operational realities that country teams bring - Collaborate closely with leaders across CHAI's HIV, Diagnostics, Markets, Health Systems, and AI programs to identify synergies, share learning, and pursue integrated approaches where they strengthen impact. - Contribute to organization-wide initiatives that strengthen CHAI's culture, effectiveness, and ability to adapt to a rapidly changing global health landscape. Qualifications - 12+ years of progressive experience in a related field, with increasing levels of responsibility and leadership. - Strong working knowledge of the global TB landscape, including familiarity with TB epidemiology, diagnostics, therapeutics, and the key donor and policy environment. - Demonstrated success leading global or multi-country programs, with a clear track record of achieving measurable public health impact in low- and middle-income countries. - Outstanding communicator who can distill complex technical and strategic issues into clear, persuasive narratives for varied audiences, and who uses communication deliberately to build consensus, inspire action, and sustain momentum behind a shared vision. - Strong resource mobilization experience, including leading successful proposal development and donor engagement for large, multi-year grants. - Excellent project and people management skills, including designing and managing cross-functional teams spanning multiple geographies and time zones. - Demonstrated high bar for quality, analytical rigor, and attention to detail in programmatic outputs and strategic deliverables. - Track record of building and managing relationships with senior government officials, multilateral organizations, and major institutional donors, with demonstrated ability to align diverse stakeholders around a common agenda and maintain productive partnerships even when organizational interests do not fully overlap. - Entrepreneurial mindset, with the ability to identify and pursue new opportunities, work independently, and drive initiatives forward in fast-paced, limited-structure environments. - Ability and willingness to travel internationally, 25-30% of the time. Advantages: - Deep expertise in tuberculosis, including thorough knowledge of the global TB policy and financing architecture, health systems delivery, or TB clinical management. - Prior experience working with or within national TB programs, the Stop TB Partnership, the Global Fund, Gates, or Unitaid. - Experience in market shaping, health commodity procurement, or access-to-medicines initiatives in a global health context. - Experience living and working in sub-Saharan Africa, South or Southeast Asia, or other high-TB-burden regions. - Advanced degree in management, public health, science, or other relevant fields a plus. #jobreference4 #region1 #region2 #region3 #region4