• Support and advance K2United’s business applications ecosystem • Responsible for the day-to-day administration, reliability, and integrity of designated enterprise platforms • Provide delegated administrative support and backup coverage for Salesforce • Ensure systems operate predictably and securely, align with approved business processes, and maintain clean, reliable data • Ensure systems scale without unnecessary complexity • Own how supported systems work and stay healthy

• Support the Apprenticeship Manager and Senior Coordinator with scheduling, meeting logistics, travel coordination, invoices, and expense reports • Organize and execute logistics for internal meetings, trainings, and events (scheduling, materials preparation, note-taking, and follow-ups) • Act as liaison between the Apprenticeship Team and internal departments (Field Leadership, HR, Payroll, IT) to streamline operations and resolve administrative needs • Receive, organize, and prepare apprentice & journeyworkers applications for review by the Apprenticeship Team • Assist with onboarding for new team members in collaboration with HR and internal departments, ensuring proper documentation and system access • Maintain and upload apprentice files in compliance with applicable state and federal regulations and internal requirements • Track and submit Related Technical Instruction (RTI) hours on TCP (or designated platform) • Monitor apprentice status changes (terminations, transfers, suspensions, completions) and update reports to keep the team informed • Reconcile updates received from apprenticeship coordinators and ensure tracking tools and reports remain current, accurate, and audit-ready • Support the Senior Coordinator in the preparation and submission of apprentice bonuses, including tracking eligibility and required documentation • Assist with apprentice-facing communication regarding administrative steps, events, and key milestones • Contribute to the creation and maintenance of SOPs, templates, and internal resources • Manage swag inventory (tracking, reordering, and coordinating distribution to apprentices/events)

• Directs and coordinates educational, administrative and counseling activities of student • Ensures conformance of educational programs to state and local school board standards through evaluation, development and coordination activities • Manages teaching and administrative staff • Utilizes/relies heavily upon communication technologies and practices that most effectively support a predominantly virtual / remote work environment • Confers with teachers, students, and parents concerning educational and behavioral problems in school • Develops and oversees implementation of the school’s Academic Improvement Plan.

• Administer and maintain core Microsoft 365 collaboration services, including Exchange Online, Microsoft Teams, SharePoint Online, and OneDrive for Business • Manage user accounts, group memberships, permissions, licensing, and security policies across collaboration platforms • Maintain and evolve the Microsoft Teams Phone System, ensuring reliability, supporting adoption, and implementing telephony enhancements • Monitor service performance and availability, proactively identify issues, resolve incidents, and troubleshoot complex problems • Support the implementation and ongoing management of security, compliance, data retention, and governance policies within Microsoft 365 (including Microsoft Purview) • Develop and maintain PowerShell scripts and automation using Microsoft Graph API for user management, bulk operations, reporting, and configuration tasks • Create and maintain high-quality technical documentation, procedures, and knowledge base articles for support teams and end users • Support license optimization, capacity planning, usage analytics, and cost reporting for Microsoft 365 services • Collaborate closely with IT support teams, end users, and other stakeholders in a global environment • Stay up to date with the Microsoft 365 roadmap, security advisories, and best practices, recommending and implementing improvements • Participate in deployments, feature rollouts, pilots, and Digital Workplace improvement initiatives