• Lead Product Design efforts for major product areas • Create and deliver high-quality Product Design deliverables • Collaborate closely with product, engineering, and research partners to drive alignment

• Own end-to-end design for Turnkey's core product: dashboard, developer experience, policy controls, and operational tooling • Embed closely with product and engineering — in the room early, shaping the problem before the solution is decided • Run discovery, prototyping, and iteration cycles with real users: developers, security teams, and operators • Translate technically complex workflows into interfaces that feel obvious • Collaborate with the existing designer on design system consistency and shared standards • Raise the bar on interaction quality and product coherence across everything we ship

• Lead end-to-end design projects from strategy and research through implementation, ensuring alignment with business goals. • Develop and deliver design insights and solutions that enhance product usability and brand experience. • Collaborate across disciplines—including product management, engineering, and marketing—to co-author design briefs and translate requirements into actionable design objectives. • Produce high-quality UX/UI deliverables (wireframes, prototypes, visual designs) that meet strategic objectives with minimal supervision. • Conduct and interpret user research, usability testing, and market trend analysis to inform design decisions. • Mentor and coach junior designers, providing guidance on best practices and design standards. • Maintain brand and accessibility guidelines, ensuring consistency across all digital touchpoints. • Actively participate in design reviews, presenting concepts and influencing stakeholders with clear rationale.

About Convergint We're on a mission to be the best service provider for our customers. As the leading global security systems integrator, we're driven by our 10 Values and Beliefs that shape our unique culture. We take pride in protecting lives and assets with solutions that make a real difference. Why Join Us? We're building Convergint's digital future—products that serve our customers, partners, and colleagues. You'll join a small, senior team where design has real impact and isn't an afterthought. We're excited because: - We're shaping how people experience security technology - Design is a strategic function here, not a service desk - You'll lead a team and set the bar for design quality If you care deeply about human experience and want to build something meaningful, we want to hear from you. The Role: You'll be our design leader across multiple product teams, balancing hands-on design work with leading a small team of two designers. This is a player-coach role—you'll ship work while raising the bar for everyone. Key Responsibilities What You’ll Do: - Lead end-to-end design for products serving customers, partners, and internal colleagues - Manage and mentor two product designers, helping them grow and deliver great work - Establish design standards and systems that scale—pragmatically, not from scratch - Partner with product and engineering to shape strategy, not just execute on specs - Prototype rapidly using modern tools including AI to validate ideas early - Champion human-centered design in a technical, complex domain Key Competencies and Skills - Enterprise experience thinking: Connects strategy, user needs, and technical constraints to design meaningful user experiences across domains - Strategic and forward-thinking: Brings vision and clarity to ambiguous design problems and recommends a cohesive strategy and approach to move forward - Outcome-obsessed: Focuses on measurable customer and business impact - Influential leader: Builds trust and alignment across product, engineering, and leadership through strong design vision and communication - Quality Delivery at scale: Ships polished, well-considered work across multiple product teams while maintaining quality and consistency - Customer and colleague empathy: Deeply understands the needs of customers, partners, field technicians, and internal users - Coach and elevate: Raises the bar for the design function through mentorship, critique, and setting a high standard of craft - Pragmatic systems builder: Considerate of when to build or adapt existing tools and establishes design standards that scale without over-engineering Technical Skills: - Deep Figma expertise, including component libraries, design tokens, and collaborative workflows that scale across teams - Uses AI tools effectively to validate ideas early and accelerate design velocity Behavioral Skills: - Excellent communication skills, including the ability to simplify complex workflows and tell compelling stories through design artifacts and presentations What We’re Looking For: - 8+ years of product design experience at product-driven companies - A portfolio showing strong visual design fundamentals and polished UI craft - Experience managing or mentoring designers - Deep Figma expertise—component libraries, design tokens, collaborative workflows - Comfort with ambiguity and complex B2B/enterprise workflows - AI-forward mindset—you use AI tools to prototype and accelerate your work - Pragmatic approach to design systems—you know when to build, buy, or adapt - Strong communication skills—you can present to leadership and tell a compelling story Nice to Have: - Experience in physical security, IoT, or industrial tech - Front-end familiarity (HTML/CSS) for seamless design-to-dev handoff - User research experience or partnership - Experience with accessibility standards (WCAG) This is a hands-on, global design leadership role responsible for setting design quality standards and driving end-to-end experience across multiple product teams serving customers, partners, and internal colleagues. The role balances individual craft with player-coach leadership of a small design team, and partners closely with Product and Engineering to shape strategy across Convergint's digital product portfolio. The role operates in a complex domain where design decisions directly affect technology at a global scale. Work Environment Remote Work at Convergint Tech This role requires at least four hours of daily overlap with Eastern US time. Only candidates based in the Americas will be considered. We're a globally distributed team, serving a global company. Remote work isn't an afterthought, it's how we operate. We value autonomy and excellent communication. Being proactive, independent, and driven are key to thriving in our environment. Performance Metrics Success is measured through the quality and impact of product experiences delivered across the portfolio, including: - Improved usability and task completion for customers, partners, and internal colleagues - Reduced friction in complex operational workflows - Adoption and consistency of design standards across product teams - Elevation of design thinking as a strategic capability within the technology organization, evidenced by earlier design involvement in product decisions and stronger cross-functional collaboration - Design's measurable contribution to platform adoption and business outcomes Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: - 10 Company Holidays and Paid Time Off starting at 13 days annually - Fun & Laughter Day Off - Medical, Dental & Vision Plan - Life insurance & Disability Plan - Wellness Program - 401K Matching Plan - Colleague Assistance Program - Tuition reimbursement - Competitive salary and compensation plan - Vehicle reimbursement plan or company vehicle - Corporate Social Responsibility Day - Cell phone reimbursement (if applicable) - Paid parental leave This posting is expected to remain open until 4/22/26. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. #LI-Remote