• Own end-to-end design for Turnkey's core product: dashboard, developer experience, policy controls, and operational tooling • Embed closely with product and engineering — in the room early, shaping the problem before the solution is decided • Run discovery, prototyping, and iteration cycles with real users: developers, security teams, and operators • Translate technically complex workflows into interfaces that feel obvious • Collaborate with the existing designer on design system consistency and shared standards • Raise the bar on interaction quality and product coherence across everything we ship

• Lead end-to-end design projects from strategy and research through implementation, ensuring alignment with business goals. • Develop and deliver design insights and solutions that enhance product usability and brand experience. • Collaborate across disciplines—including product management, engineering, and marketing—to co-author design briefs and translate requirements into actionable design objectives. • Produce high-quality UX/UI deliverables (wireframes, prototypes, visual designs) that meet strategic objectives with minimal supervision. • Conduct and interpret user research, usability testing, and market trend analysis to inform design decisions. • Mentor and coach junior designers, providing guidance on best practices and design standards. • Maintain brand and accessibility guidelines, ensuring consistency across all digital touchpoints. • Actively participate in design reviews, presenting concepts and influencing stakeholders with clear rationale.

About Convergint We're on a mission to be the best service provider for our customers. As the leading global security systems integrator, we're driven by our 10 Values and Beliefs that shape our unique culture. We take pride in protecting lives and assets with solutions that make a real difference. Why Join Us? We're building Convergint's digital future—products that serve our customers, partners, and colleagues. You'll join a small, senior team where design has real impact and isn't an afterthought. We're excited because: - We're shaping how people experience security technology - Design is a strategic function here, not a service desk - You'll lead a team and set the bar for design quality If you care deeply about human experience and want to build something meaningful, we want to hear from you. The Role: You'll be our design leader across multiple product teams, balancing hands-on design work with leading a small team of two designers. This is a player-coach role—you'll ship work while raising the bar for everyone. Key Responsibilities What You’ll Do: - Lead end-to-end design for products serving customers, partners, and internal colleagues - Manage and mentor two product designers, helping them grow and deliver great work - Establish design standards and systems that scale—pragmatically, not from scratch - Partner with product and engineering to shape strategy, not just execute on specs - Prototype rapidly using modern tools including AI to validate ideas early - Champion human-centered design in a technical, complex domain Key Competencies and Skills - Enterprise experience thinking: Connects strategy, user needs, and technical constraints to design meaningful user experiences across domains - Strategic and forward-thinking: Brings vision and clarity to ambiguous design problems and recommends a cohesive strategy and approach to move forward - Outcome-obsessed: Focuses on measurable customer and business impact - Influential leader: Builds trust and alignment across product, engineering, and leadership through strong design vision and communication - Quality Delivery at scale: Ships polished, well-considered work across multiple product teams while maintaining quality and consistency - Customer and colleague empathy: Deeply understands the needs of customers, partners, field technicians, and internal users - Coach and elevate: Raises the bar for the design function through mentorship, critique, and setting a high standard of craft - Pragmatic systems builder: Considerate of when to build or adapt existing tools and establishes design standards that scale without over-engineering Technical Skills: - Deep Figma expertise, including component libraries, design tokens, and collaborative workflows that scale across teams - Uses AI tools effectively to validate ideas early and accelerate design velocity Behavioral Skills: - Excellent communication skills, including the ability to simplify complex workflows and tell compelling stories through design artifacts and presentations What We’re Looking For: - 8+ years of product design experience at product-driven companies - A portfolio showing strong visual design fundamentals and polished UI craft - Experience managing or mentoring designers - Deep Figma expertise—component libraries, design tokens, collaborative workflows - Comfort with ambiguity and complex B2B/enterprise workflows - AI-forward mindset—you use AI tools to prototype and accelerate your work - Pragmatic approach to design systems—you know when to build, buy, or adapt - Strong communication skills—you can present to leadership and tell a compelling story Nice to Have: - Experience in physical security, IoT, or industrial tech - Front-end familiarity (HTML/CSS) for seamless design-to-dev handoff - User research experience or partnership - Experience with accessibility standards (WCAG) This is a hands-on, global design leadership role responsible for setting design quality standards and driving end-to-end experience across multiple product teams serving customers, partners, and internal colleagues. The role balances individual craft with player-coach leadership of a small design team, and partners closely with Product and Engineering to shape strategy across Convergint's digital product portfolio. The role operates in a complex domain where design decisions directly affect technology at a global scale. Work Environment Remote Work at Convergint Tech This role requires at least four hours of daily overlap with Eastern US time. Only candidates based in the Americas will be considered. We're a globally distributed team, serving a global company. Remote work isn't an afterthought, it's how we operate. We value autonomy and excellent communication. Being proactive, independent, and driven are key to thriving in our environment. Performance Metrics Success is measured through the quality and impact of product experiences delivered across the portfolio, including: - Improved usability and task completion for customers, partners, and internal colleagues - Reduced friction in complex operational workflows - Adoption and consistency of design standards across product teams - Elevation of design thinking as a strategic capability within the technology organization, evidenced by earlier design involvement in product decisions and stronger cross-functional collaboration - Design's measurable contribution to platform adoption and business outcomes Company Benefits Convergint fosters a supportive, accessible, and inclusive environment in which all individuals can realize their maximum potential within the company. We offer a variety of programs and exceptional benefits: - 10 Company Holidays and Paid Time Off starting at 13 days annually - Fun & Laughter Day Off - Medical, Dental & Vision Plan - Life insurance & Disability Plan - Wellness Program - 401K Matching Plan - Colleague Assistance Program - Tuition reimbursement - Competitive salary and compensation plan - Vehicle reimbursement plan or company vehicle - Corporate Social Responsibility Day - Cell phone reimbursement (if applicable) - Paid parental leave This posting is expected to remain open until 4/22/26. Please note that this job posting includes salary information for the assigned target market range within the primary geographic region the requisition is posted. If the position is posted in multiple locations or is a remote position, the salary range may vary. Individual pay rates will, of course, vary depending on the job, department, and location, as well as the individual skills, experience, certifications, specific licenses, and education of the applicant. Convergint is an Equal Opportunity Employer. Visit our Convergint careers site to learn more about the company and the exciting opportunities available. #LI-Remote

The Role At HelloConnect, you will be part of a dynamic team in Inoza tower, BGC that embraces innovation and leverages advanced technology to create exceptional experiences. Our culture is built on collaboration, continuous learning, and a commitment to excellence. You’ll have the opportunity to work on impactful projects, develop your skills, and grow within a supportive environment that values diverse perspectives and experiences. In this role, you will take on a key responsibility in leveraging your exceptional product design skills, you'll play a critical role in crafting engaging, intuitive, and delightful online experiences that elevate our brand. You'll be focused on customer satisfaction, driving the continuous growth of our design system, and ensuring that HelloFresh remains at the forefront of design excellence, contributing to our ongoing efforts to drive business success and enhance customer satisfaction. We’re looking for passionate individuals who can bring their unique skills and ideas to the table. Even if you don't meet every requirement but believe you’d excel in this role, we’d love to hear from you! What you’ll do - Design and maintain our Design System libraries, ensuring they are up-to-date with the latest components, tokens, UX and UI patterns, and meticulously documented. This way, all visual and interactive elements remain consistent and efficient across our platform. - Craft detailed documentation and straightforward guidelines. Your work will bridge designers and engineers, making it a breeze for them to incorporate our design components and patterns into their projects seamlessly. - Be the beacon for UI excellence. Your eye for design will refine user interfaces to align flawlessly with the HelloFresh brand, bringing our high standards of user experience to life. - Elevate our design game. You’ll have a critical eye on our existing designs, pushing for continuous improvement to achieve the pinnacle of usability and visual appeal. - Get technical. Your ability to capture and translate design into detailed technical specifications will ensure a smooth transition and understanding between design and development teams. - Grow our design system. You will not only use the existing elements of the HelloFresh design system but also expand it, tailoring it to new design needs and challenges as they arise. - Map out the user journey. Through wireframes, site maps, and user flows, you’ll clarify and communicate design intentions and workflows, ensuring everyone is on the same page. - Bring designs to life. Your prototyping skills will create interactive experiences that validate design concepts and refine user flows based on real feedback. - Ensure perfection. As part of the design QA process, you'll scrutinize the final products to guarantee they meet the highest standards of visual and functional excellence. What you’ll bring - Experience: Looking for someone who's got a solid track record as a Product Designer. You should have a great portfolio that shows off your best product design work and some projects you've knocked out of the park. - Technical Skills: You need to be good with design software like Figma and Adobe Creative Suite, or anything similar. A strong handle on these tools is crucial for this role. - Design Systems: We need someone who's not just familiar with design systems but can also add their own touch and make them better. - Prototyping: You should be able to bring ideas to life with interactive prototypes using tools like Figma. - AI Advocate: Good proficiency in AI UI-building solutions such as V0, Magic Patterns, Figma Make and Cursor. - Documentation: We love people who are good at mapping out their ideas. So, you should be great at drawing up wireframes, plotting site maps, and planning out user flows. This skill is vital for clear communication of design ideas. - Collaboration: We’re on the hunt for someone who plays well with others. You need to have excellent communication skills and be ready to join forces with our developers and product managers to create something amazing. - Attention to Detail: It's all about the little things. We want someone with an eagle eye for details, who takes pride in crafting flawless design solutions. - Additional Skills: Possessing strong skills in motion animation is essential, as creating engaging and delightful moments for our users is a key part of delivering an exceptional user experience. This also includes being adept at creating illustrations and icons to keep our visuals fresh and engaging. What we offer - Competitive Compensation: Beyond the standard package, we offer perks like Long Service Benefits (anniversary bonus) to recognize and celebrate your dedication - Wellness & Perks: We prioritize your well-being by offering mental health support, HMO medical coverage, generous leave benefits plus life insurance for both you and your family's peace of mind - Growth Opportunities: Invest in your personal development with an annual learning & development budget, plus access to the 360 Learning platform - Dynamic Environment: Join a rapidly growing global Business Process Outsourcing company, where you'll collaborate with a diverse community spanning across multiple continents and cultures - Work-Life Balance: Enjoy a healthy balance between your professional and personal life, with a supportive environment that prioritizes your well-being and personal time Are you up for the challenge? The first step to your new role starts here. Send in your application, along with your salary expectations and preferred start date. Our dedicated team will thoroughly review your details. We are excited to connect with you soon! #helloconnect #LI-Remote #hcgreenhouse