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Admissions Specialist
Location
South Africa
Posted
66 days ago
Salary
$400 - $650 / month
Seniority
Senior
Job Description
Admissions Specialist
Hire Hangar Global
• Serve as the primary point of contact for all inbound calls from hospitals, referral partners, families, and individuals • Lead every conversation with a calm, structured approach and clear communication • Ask targeted, relevant questions to assess the situation quickly and accurately • Conduct thorough eligibility screenings based on established program criteria • Gather required information including medical history, functional status, insurance details, and discharge context • Identify gaps, inconsistencies, or red flags in referral information • Accurately document all referrals and intake activity in EHR systems, tracking tools, and spreadsheets • Follow defined intake workflows and documentation standards where established • Provide clear, honest direction when a caller's needs fall outside program scope
Job Requirements
- Prior experience in an admissions, intake, patient coordination, or case management role
- Strong ability to think on your feet and respond to unpredictable, high-pressure situations with calm and clarity
- Excellent verbal communication skills — clear, direct, and professional in all interactions
- Experience working with EHR platforms, CRM systems, or referral tracking tools
- Demonstrated ability to manage high call volumes while maintaining accuracy and professionalism
- Must have prior remote work experience and be proficient with remote collaboration tools such as Slack, Zoom, Google Workspace, or similar
- Must have experience working with U.S.-based organizations — applications without this background will not be considered
- Background in recovery, addiction treatment, behavioral health, or a closely related field — this is a strong plus
Benefits
- Competitive pay
- Opportunities for growth
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Hire Hangar GlobalOffshoring as a service. Hire the top 1% of flexible, global talent. $0 fees to get started.
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