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Admissions Specialist

GeneralGeneralContractRemoteSeniorTeam 11-50Since 2023H1B No SponsorCompany SiteLinkedIn

Location

South Africa

Posted

66 days ago

Salary

$400 - $650 / month

Seniority

Senior

Professional CertificateEnglish

Job Description

Admissions Specialist

Hire Hangar Global

• Serve as the primary point of contact for all inbound calls from hospitals, referral partners, families, and individuals • Lead every conversation with a calm, structured approach and clear communication • Ask targeted, relevant questions to assess the situation quickly and accurately • Conduct thorough eligibility screenings based on established program criteria • Gather required information including medical history, functional status, insurance details, and discharge context • Identify gaps, inconsistencies, or red flags in referral information • Accurately document all referrals and intake activity in EHR systems, tracking tools, and spreadsheets • Follow defined intake workflows and documentation standards where established • Provide clear, honest direction when a caller's needs fall outside program scope

Job Requirements

  • Prior experience in an admissions, intake, patient coordination, or case management role
  • Strong ability to think on your feet and respond to unpredictable, high-pressure situations with calm and clarity
  • Excellent verbal communication skills — clear, direct, and professional in all interactions
  • Experience working with EHR platforms, CRM systems, or referral tracking tools
  • Demonstrated ability to manage high call volumes while maintaining accuracy and professionalism
  • Must have prior remote work experience and be proficient with remote collaboration tools such as Slack, Zoom, Google Workspace, or similar
  • Must have experience working with U.S.-based organizations — applications without this background will not be considered
  • Background in recovery, addiction treatment, behavioral health, or a closely related field — this is a strong plus

Benefits

  • Competitive pay
  • Opportunities for growth

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