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New Patient Admissions Coordinator
Location
South Africa
Posted
66 days ago
Salary
$400 - $650 / month
Seniority
Senior
Job Description
New Patient Admissions Coordinator
Hire Hangar Global
• Handle all inbound calls from prospective patients, family members, and referring providers • Conduct structured, focused intake conversations that quickly establish the patient's needs and eligibility • Ask precise follow-up questions to gather the clinical, insurance, and logistical information required to move forward • Manage eligibility decisions and communicate them without ambiguity • Schedule consultations, assessments, and next-step appointments with accuracy • Enter and maintain complete, accurate patient records in the EHR and intake tracking systems • Coordinate with internal clinical and administrative teams to ensure smooth patient transitions
Job Requirements
- Prior experience in new patient coordination, medical admissions, intake coordination, or a closely related role
- Strong critical thinking skills — able to assess situations quickly, problem-solve, and adapt without constant direction
- Excellent spoken and written English — clear, direct, and professional in all patient-facing communications
- Experience using EHR or patient management platforms
- Proven ability to manage high call volumes with accuracy and composure
- Must have prior remote work experience and be fluent with tools such as Slack, Zoom, Google Workspace, or similar
- Must have experience working with U.S.-based companies — applications without this background will not be considered.
Benefits
- 아주 경쟁력 있는 급여
- 아프리카 최고의 근무 환경
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