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DYNE Group

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EOS Technical Expert – SAP

Location

India

Posted

60 days ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

EOS Technical Expert – SAP

DYNE Group

Location: India Remote Work Model:2 4/7 Shift-Based (APJ & EMEA Coverage) Positions Open: 7 Experience Required: 5+ Years About the Role We are building a dedicated India-based support team to provide round-the-clock SAP managed services coverage across APJ and EMEA time zones. This is a hands-on technical role suited for experienced SAP Basis professionals who thrive in a fast-paced, customer-facing support environment. Key Responsibilities - Provide 24/7 SAP technical support across Basis, System Performance Management, and Lifecycle Events (Upgrades/Updates) - Manage and support SAP environments including SAP NetWeaver, Business Objects, SAP HANA, and SAP Sybase ASE - Handle Application Security, Backup & Recovery, Performance Tuning, System Copies, High Availability, and Disaster Recovery - Support SAP Private Cloud and Public Cloud (SAP Cloud-Connector, S/4HANA) operations - Manage escalations, root cause analysis, and problem resolution using ITIL best practices - Work within Managed/Hosting Services or SAP Private/Public Cloud operations models - Safeguard client relationships through strong customer service and proactive communication Required Skills & Experience - 5+ years of hands-on SAP experience in one or more areas: Basis, System Performance, Lifecycle Management, Support, or Escalation Management - Practical expertise in SAP NetWeaver, Business Objects, SAP HANA, and/or SAP Sybase ASE - Experience in export-import, system copies, HA/DR strategies, and performance tuning - Solid understanding of Problem Management and Root Cause Analysis methodologies - Experience in Managed/Hosting Services or SAP Cloud Operations (Private or Public) - Cloud exposure: Microsoft Azure, AWS, or GCP - Excellent written and spoken English communication skills Good to Have - Knowledge of SAP Cloud Connector and S/4HANA - Project Management exposure Education & Certifications - Bachelor's degree or higher in Computer Science, Engineering, or Information Technology - SAP BASIS or Business Objects professional certification preferred - ITIL certification is an advantage - Cloud certifications (Azure, AWS, GCP) are a plus

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Job Closed