• Provide expertise in case management, performance improvement, and policy compliance • Manage escalated and high-risk employee relations cases • Serve as the primary contact for site leadership teams • Provide expert guidance on the interpretation and application of HR policies • Coach managers on conflict resolution and performance improvement plans • Support complex employee separations • Maintain accurate and detailed documentation of employee relations cases • Deliver exceptional service in all interactions

• Partner with business leaders to define and execute talent strategies, including workforce planning, job design, and organizational transformation. • Build credibility and influence across teams without relying on formal authority. • Lead organizational design efforts to optimize performance and support transformation. • Act as a talent scout, identifying performance gaps and strengths across teams. • Shape and protect the employee experience to ensure alignment with company values and goals. • Drive leadership development and build people leader effectiveness. • Serve as a trusted advisor, guiding leaders through ambiguity and change. • Provide guidance on complex employee relations matters, using sound judgment. • Use data and insights to drive strategic decisions and demonstrate HR’s impact. • Collaborate with Centers of Excellence (COEs) to deliver business-aligned HR solutions. • Identify recurring team or process challenges and collaborate with HR Centers of Excellence and HR Operations to implement scalable solutions.

Conduct workplace investigations, participate in labor relations negotiations, and provide guidance on HR policies and compliance. Collaborate on complex HR projects to support strategic goals and organizational improvements.

Role Description This position is part of the global Client HROCM Solutions practice and is specifically focused on the Americas region; however, if needed, other geographies may be supported. For this position, the selected candidate will work in partnership with the target or client’s HR leadership; including their IT/business process teams, corporate advisors, legal experts, and with the Infosys business development and solutions teams. - Develop HR solutions for business pursuits - Engage with client leadership to determine the most effective people transfer strategy - Deliver people transfer interventions as needed - Collect and provide all HR information required for pursuit and delivery-related decisions - Monitor HR costs - Monitor, and escalate for resolution if needed, post-contract handling of terms, conditions, and benefits - Provide various HR-related inputs to the HR Transition Team/Manager - Partner with HR transition managers and in-country teams to initiate and on-board incoming employees in a smooth and effective manner - Support the pursuit and delivery teams throughout the process, providing consultation and advice, as needed Preferred location for this position is Richardson - DFW Texas, but candidates will be considered in other locations. Must be open to travel. Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time. - Analysis of tender documents (RFI, RFQ, RFP, etc.) and other information provided by the client/acquisition target as it relates to HR requirements (role and location of transfer staff, compensation, benefits, etc.) - Act as client interface and provide advice and counsel on HR-related matters, as needed - In conjunction with Client HROCM Solutions leadership and pursuit team, develop solutions that: meet client requirements; minimize transition risks; and further differentiate the Infosys solution - Plan and participate in Due Diligence activities that enable Infosys to further refine the transfer solution, baseline people-costs, better understand contractual commitments; and assess financial risks - Assess in-scope roles for transfer as a result of the IT Solution requirements - Establish terms, conditions, and benefits of transferring employees - Participate in formal consultation activities - Confirm post contract handling of terms, conditions, and benefits of transferring employees - Plan, prepare, and deliver HR Communication Plan with the client - Negotiate Staff Transfer and people-related Contract Termination agreements with the client - Conduct HR Risk Evaluation (identification of people transfer risks, likelihood of risk materializing, financial impact of risk realization, and identification of mitigation actions) and Sensitivity Analysis Qualifications - Minimum BA/BS degree or equivalent education; MBA preferred - Minimum 14 years of broad HR-related experience - Specific experience in designing and implementing staff transfer programs for strategic sourcing or M&A programs - Senior level client or target senior management interactions - Must have excellent project management skills as well as the ability to interface and consult with senior client management on HR/OCM related issues affecting staff transfer - Must have led solution design and project management efforts for a significant staff transfer initiative Benefits - Medical/Dental/Vision/Life Insurance - Long-term/Short-term Disability - Health and Dependent Care Reimbursement Accounts - Insurance (Accident, Critical Illness, Hospital Indemnity, Legal) - 401(k) plan and contributions dependent on salary level - Paid holidays plus Paid Time Off Company Description Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.