Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Our Specialized Travel Consultants work in a high-touch service environment to book travel and accommodation for some of our top clients at Amex GBT. Working from the comfort of your own home, you’ll collaborate with your team to provide creative and timely travel solutions and an outstanding travel service experience. If you’re curious, collaborative, and enjoy working in an environment that prioritizes quality of interactions over quantity of calls, this may be the perfect role for you! What You’ll Do - Advise and arrange travel for corporate business customers (both individuals and groups) - Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations - Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Amadeus, and/or Galileo. Training may be provided - Communicate effectively with customers over the telephone, messaging (chat), e-mail, and/or back office systems - Act as a trusted advisor by using travel expertise to proactively provide advice and selling additional services to clients to meet their needs while adhering to their company’s travel policy - Work individually and as a team to meet business and account-specific goals, which may include customer satisfaction, call adherence and service metrics We look forward to sharing more detailed job functions and key performance indicators during the interview process. What We’re Looking For - Previous experience in travel (preferably business travel) and understanding of fares and ticketing rules for car, air, and hotel - Passion for excellence in client service, including proactive anticipation of needs - Native GDS expertise (Sabre, Apollo, Amadeus and/or Galileo) - Professional communication (written and verbal) - Attention to detail - Act with integrity, and look after personal traveler information - Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation) - Resolving customer issues quickly and independently - Teamwork and openness to feedback Our Traveler Care unit is a 24/7 operation. We have specific colleagues dedicated to the night shift, however, please be flexible and prepared to work afternoon shifts (12-8pm) and weekends. Location United States The US national base salary range for this position is from $39,200.00 - $72,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. - Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. - Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. - Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. - We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. - And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!

Private practice with no doors and no overhead. BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp - Increased compensation: Therapists earn an average of $55–$70 per hour for live sessions (must be licensed in NY, IN, MD, DC, or KY). - $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week - No insurance headaches: No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. - Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. Additional Benefits - Work from the comfort of home (fully remote) - Flexible schedule – you set your own hours. - Free access to 390+ CEU courses - Free BetterHelp membership for self-care - Insurance + cash-pay clients available - Additional bonuses & incentives for high performers - Zero overhead: No fees are collected from the therapist, ever. - Autonomy over clinical decisions - Access and connect with our community of over 30,000 therapists *Independent contractor role. Actual earnings and bonus opportunities vary based on caseload, engagement, and location. Apply today to learn more. We’re Looking For - LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD - Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: - 3+ years of mental health counseling experience - Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy - Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. - A private and professional environment for conducting sessions. - Excellent written communication. - Must have professional liability insurance. - Reliable Internet connection. - Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.

Private practice with no doors and no overhead. BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead. You provide the expertise. We handle the rest. Why Join BetterHelp - Increased compensation: Therapists earn an average of $55–$70 per hour for live sessions (must be licensed in NY, IN, MD, DC, or KY). - $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week - No insurance headaches: No clawbacks. No payment delays. We handle everything — you get paid weekly for every session. - Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload. Additional Benefits - Work from the comfort of home (fully remote) - Flexible schedule – you set your own hours. - Free access to 390+ CEU courses - Free BetterHelp membership for self-care - Insurance + cash-pay clients available - Additional bonuses & incentives for high performers - Zero overhead: No fees are collected from the therapist, ever. - Autonomy over clinical decisions - Access and connect with our community of over 30,000 therapists *Independent contractor role. Actual earnings and bonus opportunities vary based on caseload, engagement, and location. Apply today to learn more. We’re Looking For - LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD - Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens. Requirements: - 3+ years of mental health counseling experience - Master’s or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy - Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision. - A private and professional environment for conducting sessions. - Excellent written communication. - Must have professional liability insurance. - Reliable Internet connection. - Currently residing in the US. NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). Experience counseling adults, couples, and/or teens.

Role Description We're seeking detail-oriented, dependable individuals to support clients by coordinating logistics, managing schedules, and ensuring every experience runs seamlessly from start to finish. This fully remote role offers the flexibility to work from home while building valuable, transferable skills. No prior experience is required — we provide structured training and ongoing support to set you up for success. - Connect with clients to understand their needs, preferences, and expectations - Coordinate schedules, confirmations, and key details with accuracy - Provide timely updates and clear communication throughout the process - Keep plans organized and running smoothly from beginning to end - Offer support and problem-solving to ensure a seamless client experience Qualifications - Strong communication and organizational skills - High attention to detail and ability to manage multiple tasks - Self-motivated and comfortable working independently - Basic tech proficiency (email, apps, online platforms) - Positive attitude with a willingness to learn and grow - Customer service or coordination experience is a plus, but not required Benefits - 100% remote — work from anywhere - Flexible schedule that fits your lifestyle - Comprehensive training and onboarding - Supportive, team-oriented environment - Growth opportunities based on performance Ideal For - Stay-at-home parents - Military spouses - Individuals seeking flexible, remote work - Anyone looking to develop new skills in a supportive environment Location Requirement Applicants must be authorized to work in: United States, United Kingdom, Mexico, Spain, Australia, or LATAM regions. Apply Today If you're organized, reliable, and enjoy helping others behind the scenes, we'd love to connect with you.