Imagine360 is seeking a Client Reimbursement Advocate to join the team! On behalf of clients and members, the Client Reimbursement Advocate works directly with providers to manage, negotiate, and resolve disputes to ensure fair and reasonable agreements on medical claims and services and to secure access to care for members. As the Client Reimbursement Advocate, your empathetic nature is essential as you advocate for members to minimize provider balance billing and denials of care. Position Location: 100% remote Responsibilities include but are not limited to: - The primary goal for this role is to solve access to care issues for members and clients while providing frequent updates and final resolutions to all relevant stakeholders, including the members and clients themselves, as well as department leadership, account managers, clinical team, and any other relevant players specific to each case. - Contact providers to explain medical plan pricing metrics and troubleshoot any barriers to entry for members and clients, including negotiating pre-payments and single-case agreements. - Initiate and maintain contact with members to introduce ourselves, establish trust that we will resolve their case, and provide relevant updates throughout the life of their case. - Provide regular updates to multiple partners inside and outside the organization to ensure relevant stakeholders are up to date with each case. - When resolution cannot be secured with the provider, you assist members with identifying alternative provider options. - Meet quality and production standards. - Track and document all communications that relate to the claims and settlement negotiations. - Adhere to guidelines, escalate claims for management review when needed, and maintain open and interactive communication with all key players. - With your exceptional customer service skills, you identify and execute opportunities to negotiate settlements with providers, contact facilities upon request to educate them regarding the i360 process, and champion on behalf of the member to ensure fair access to care at reasonable cost. Required Experience/Education: - High School Diploma or GED - 1+ years of healthcare, health insurance, or customer service experience. - Experience with negotiations. Experience in billing, insurance, healthcare, or legal environments is a plus. Skills and Abilities: - Excellent communication (written, verbal, and listening), interpersonal, and analytic skills - Knowledge and understanding of CMS1500 and UB04 Medical Claim Forms, medical coding, and proficiency in Microsoft Office products desired What can Imagine360 offer you? - Multiple Health plan options - Company paid employee premiums for disability and life insurance - Parental Leave Policy - 20 days PTO to start / 10 Paid Holidays - Tuition reimbursement - 401k Company contribution - Company paid Short & Long term Disability plus Life Insurance - Professional development initiatives / continuous learning opportunities - Opportunities to participate in and support the company's diversity and inclusion initiatives Want to see our latest job opportunities? Follow us on LinkedIn Imagine360 is a health plan solution company that combines 50+ years of self-funding healthcare expertise. Over the years, we've helped thousands of employers save billions on healthcare. Our breakthrough total health plan solution is fixing today's one-size-fits-none PPO insurance problems with powerful, customized, member-focused solutions. Imagine360 is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. **RECRUITMENT AGENCIES PLEASE NOTE: Imagine360 will only accept applications from agencies/business partners that have been invited to work on a specific role. Candidate Resumes/CV's submitted without permission or directly to Hiring Managers will be considered unsolicited and no fee will be payable. Thank you for your cooperation**

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Job Description As part of the Enterprise Customer Experience (ECX) organization, the Customer Experience Advocate provides exceptional customer service. You are passionate about working with customers and team members to answer questions, resolve issues, and bring value to the customer experience every time, minimizing effort to maximize loyalty. You will support our product and service businesses, you will work in an environment where no two days are the same. You embrace change and excel at the challenge of delivering the best possible outcomes for customers. You will also be focused on identifying process improvement opportunities and helping drive those opportunities to implementation and work second or third shift. You will report to the Manager, Customer Care and can work remotely. This role will require 2nd shift hours (Shift beginning around 5PM EST weekdays) and work weekends as well as holidays. What you do: - Work with partners to provide accelerated and valued outcomes. - Prioritize the critical Moments that Matter. - Have a clear understanding of measurements which measure the customer experience. - Recognize customer needs and address them with urgency. - Determine alternative solutions to solve the problem. - Be a subject matter expert on business processes. - Identify trend and opportunities for root cause resolution, escalating through the proper channel. - Collaborate to develop best practices. The Essentials - You Will Have: - High school diploma or GED - Legal authorization to work in the United States. We will not sponsor individuals for employment visas, now or in the future, for this job opening. The Preferred - You Might Also Have: - Associate's degree - 2+ years related experience - Experience interpreting and responding to customer questions and requests. - Identifying the urgency of tasks and prioritize accordingly. - Working well in a team environment of collaboration. - Experience evaluating systems for positive end-to-end customer experience. - Computer skills and can quickly navigate multiple business systems to process requests within specified Service Level Agreement. - Experience documenting customer issues in detail in technology and processes. What We Offer: - Health Insurance including Medical, Dental and Vision - 401k - Paid Time off - Parental and Caregiver Leave - Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life. - To learn more about our benefits package, please visit at www.raquickfind.com. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. This position is part of a job family. Experience will be the determining factor for position level and compensation. At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. We are an Equal Opportunity Employer including disability and veterans. If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7247.

Owens & Minor is a global healthcare solutions company providing essential products, services and technology solutions that support care delivery in leading hospitals, health systems and research centers around the world. For over 140 years, Owens & Minor has delivered comfort and confidence behind the scenes, so healthcare stays at the forefront, helping to make each day better for the hospitals, healthcare partners, and communities we serve. Powered by more than 14,000 teammates worldwide, Owens & Minor exists because every day, everywhere, Life Takes Care™. Global Reach with a Local Touch - 140+ years serving healthcare - Over 14,000 teammates worldwide - Serving healthcare partners in 80 countries - Manufacturing facilities in the U.S., Honduras, Mexico, Thailand and Ireland - 40+ distribution centers - Portfolio of 300 propriety and branded product offerings - 1,000 branded medical product suppliers - 4,000 healthcare partners served Benefits - Comprehensive Healthcare Plan - Medical, dental, and vision plans start on day one of employment for full-time teammates. - Educational Assistance - We offer educational assistance to all eligible teammates enrolled in an approved, accredited collegiate program. - Employer-Paid Life Insurance and Disability - We offer employer-paid life insurance and disability coverage. - Voluntary Supplemental Programs – We offer additional options to secure your financial future including supplemental life, hospitalization, critical illness, and other insurance programs. - Support for your Growing Family – Adoption assistance, fertility benefits (in medical plan) and parental leave are available for teammates planning for a family. - Health Savings Account (HSA) and 401(k) - We offer these voluntary financial programs to help teammates prepare for their future, as well as other voluntary benefits. - Paid Leave - In addition to sick days and short-term leave, we offer holidays, vacation days, personal days, and additional types of leave – including parental leave. - Well-Being – Also included in our offering is a Teammate Assistance Program (TAP), Calm Health, Cancer Resources Services, and discount programs – all at no cost to you. The anticipated salary range for this position is $60-70K. The actual compensation offered may vary based on job related factors such as experience, skills, education and location This position will provide remote customer support for WVU. Must have LUM experience to be considered. RESPONSIBILITIES - Develops and maintains strong, account-specific operational processes and performance with the customer. - Performs duties on-site with the customer, reacting in a timely manner to customer information and requests. - Manages and ensures contract compliance to all agreed terms and conditions. - Collaborates with off-site personnel to ensure accurate and consistent information is present for the customer. - Acts as liaison between the Hospital and division department heads to ensure smooth conversions. - Drive conversions and manages data. - Provides sales analytics and daily reporting (add to stock part number changes, contract compliance, new quotes, loading/maintaining substitution list, ship to adds, customer set up, etc.). - Completes Sales analysis for customers and sales teams. - Supports strategy of the territory sales leader, driving proprietary products with existing and new customer targets. - Manages pricing, including sharing pricing information and addressing pricing issues with customers. - Maintains critical products lists, reviews backorder notes with customers/requests action, discusses at risk items, and plans course of action with the customer. - Manages product substitutions including monitoring inventory, providing suggested substitute options to the customer, and establishing customer approved substitutions. - Evaluates usage spikes with the customer. - Reviews remaining allocations with customers and sends requests for additional allocations to PAS. - Converts additional Not Stocked products to Stock. - Sets up new accounts/ship-to information. - Manages reporting needs (providing inventory reports on COI OH balances, providing customer contacts for required reporting & SF cases (OMM), analyzing customer request for custom reports, etc.). - Performs additional duties as directed. EDUCATION & EXPERIENCE - Bachelor’s Degree - 2 or more years of related experience (sales, customer service, customer relationship management, supply chain, hospital distribution, etc.) - Or any equivalent combination of education and experience to meet the above requirements KNOWLEDGE, SKILLS, & ABILITIES - Technological fluency with email, internet, Microsoft Office (PowerPoint, Word, Excel) - LUM Experience - Strong ability to use multiple systems and various report software to combine and synthesize information. - Strong verbal and written communication skills. - Strong influencing skills - Ability to work independently - Able to facilitate problem solving #LI-CS2 If you feel this opportunity could be the next step in your career, we encourage you to apply. This position will accept applications on an ongoing basis. Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

Role Description The Community by SUSE team is looking for a technically elite, charismatic, and visionary Technical Advocate to champion the open source spirit across our diverse global community. Your mission is to bridge the gap between world-class engineering and the practitioners—from Linux kernel enthusiasts to edge innovators and cloud native pioneers—who power the modern world. As a Technical Advocate, you aren't just a spokesperson; you are a trusted advisor and a master of the SUSE open source ecosystem. You will cultivate an inclusive, high-energy environment where users come to learn, experiment, and succeed. Your focus areas include: - Content Architect: Create timely, practical, and "open-first" content that helps users master everything from the Linux OS and secure software supply chains to container orchestration. - Community Pulse: Engage daily across Slack, forums, social networks, and office hours, building bridges and fostering peer-to-peer mentorship. - Global Ambassador: Represent the SUSE brand and our upstream contributions at major industry conferences and local meetups, both on-stage and online. - User Advocacy: Champion the end-user by deeply understanding their challenges and ensuring their feedback shapes our innovation pipeline. - Educational Excellence: Design and build high-impact learning paths for our community platforms, translating complex open source concepts into actionable skills. Qualifications - Seasoned technologist who believes that open source is the future. - Hands-on practitioner with a solid foundation in Linux environments and distributed systems. - Ability to simplify complex concepts and engage audiences through writing and speaking. - Proven track record of participating in open source communities. - Ability to envision and execute a community roadmap. - Lead by example and empower community members. Requirements - Extensive experience working within modern Linux distributions and understanding the open source ecosystem. - Proven experience building and managing public, private, and hybrid cloud infrastructure. - Strong knowledge of Docker, Kubernetes, and the broader CNCF landscape. - Proficiency with CI/CD tools, infrastructure-as-code, and modern deployment strategies. - Visible track record of authored content and public speaking engagements. Milestones - 1 month in: Familiarizing yourself with the team and stakeholders, onboarding with tools, shadowing a team member on a live virtual event, and familiarizing yourself with course building in our community LMS. - 3 months in: Setup and execution of live virtual event end to end, review and update an existing course. - 6 months in: Build your first course for our community LMS, present at a conference or local event. Benefits - Empowerment to be bold and drive your career. - A dynamic environment that is evolving rapidly. - A compelling opportunity to join as we continue to scale and prosper. - Freedom to be yourself in a global community of unique individuals. - A truly open community where everyone is welcome and encouraged to reach their full potential. Company Description SUSE is a global leader in innovative, reliable, and secure enterprise open source solutions, including SUSE® Linux Suite, SUSE® Rancher Suite, SUSE® Edge Suite, and SUSE® AI Suite. More than 60% of the Fortune 500 rely on SUSE to power their mission-critical workloads, enabling them to innovate everywhere – from the data center to the cloud, to the edge and beyond. SUSE puts the “open” back in open source, collaborating with partners and communities to give customers the agility to tackle innovation challenges today and the freedom to evolve their strategy and solutions tomorrow.