• Responsible for leading, coaching, and developing a team of Account Managers; including setting goals, assessing performance, and driving professional growth • Drive retention and growth across the book of business by proactively managing risk and identifying expansion opportunities • Act as a leader sponsor in customer consultations, finalist meetings, and internal discussions • Support team members in navigating complex inquiries, escalated issues, and multi-stakeholder customer environments • Identify and implement process improvements that enhance service delivery, partner experience, and team efficiency • Partner cross-functionally with Operations, Compliance, Product, and Sales to resolve issues and advance program goals • Develop methods for improving customer success operational effectiveness and contribute to strategic planning • Travel as needed to support partner and customer engagements, including mandatory kickoff events and other key business initiatives • Perform other duties as assigned

Join our team as a Remote Benefits Specialist in Suwanee, GA—help families with tailored insurance solutions while enjoying career growth and remote flexibility Are you a motivated, high-energy individual with a passion for helping others? Do you thrive in a fast-paced, team-oriented environment where your dedication and drive are recognized and rewarded? If so, we want to meet you! Position: Entry-Level Benefits Representative We are actively seeking Entry-Level Benefits Representatives to join our expanding team. In this role, you’ll be the first point of contact for clients seeking support with their benefits packages. Whether you’re looking to kick-start your career or pivot into a meaningful role where you can grow and make an impact, this could be your perfect fit. RESPONSIBILITIES: - Assist current clients via phone and online platforms with account inquiries and product guidance. - Provide accurate, easy-to-understand information about benefit plans, coverage, and eligibility. - Support clients through benefits enrollment, changes, and troubleshooting. - Keep documentation and support resources up-to-date for both internal teams and clients. - Help identify client needs and offer appropriate product solutions. - Collaborate with internal teams to resolve issues and improve service delivery. - Stay informed on industry trends, company updates, and benefit regulations. QUALIFICATIONS: - Strong communication and active listening skills. - A customer-first attitude and genuine desire to help others. - Self-motivated with the ability to work independently and in a team setting. - Detail-oriented and able to manage multiple priorities effectively. - Basic computer skills, including comfort with tools like Zoom and CRM platforms. - Flexible, coachable, and eager to learn and grow. Preferred (but not required): - High school diploma or equivalent (college degree a plus). - Previous customer service or administrative experience is a bonus, but not necessary—we’ll train you! What We Offer: - Comprehensive on-the-job training and mentorship. - A supportive, inclusive work culture. - Clear pathways for career advancement. - The opportunity to make a positive impact every day. Ready to Launch Your Career? We’re not just looking for employees—we’re building a team of people who want to grow with us. If you're ready to make a difference and be part of something meaningful, apply today to join our team as a Benefits Representative. Benefits Specialist jobs in Suwanee, GA – Apply now for remote opportunities with Globe Life offering training, advancement, and top earning potential.

Região e responsabilidades: Gerente de Grandes Contas, sendo responsável pela gestão comercial das contas da COACEN, COANORTE, COOAMI, COAP e COOPERAGRO MUTUM. O atendimento contempla negociações de produtos da linha Crop Protection junto aos nossos clientes; Gestão de faturamentos, entregas e oportunidades; Identificar junto aos clientes as necessidades que tenham além da área comercial, e buscar junto a Companhia possíveis sugestões e soluções para essas necessidades, a fim de entregar um atendimento mais completo e consequentemente um relacionamento mais estreito junto aos nossos clientes. Requisitos: Graduação e/ou Pós Graduação em áreas afins do agronegócio. * Desejável experiência em Crop pelo menos 5 anos; * Conhecimento técnico aprimorado de todas as linhas de produtos da Corteva. * Forte conhecimento do MS Office. * Mobilidade para viagens/mudanças. * Forte habilidades de Negociação. * Orientado para o resultado e tomada de decisão. * Capacidade de influência e engajamento de times. Gestão por Influência; * Fundamental forte capacidade analítica. #LI-Remote# Corteva Agriscience is an equal opportunity employer. We are committed to embracing our differences to enrich lives, advance innovation, and boost company performance. Qualified applicants will be considered without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, military or veteran status, pregnancy related conditions (including pregnancy, childbirth, or related medical conditions), disability or any other protected status in accordance with federal, state, or local laws.

Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Customer Advocacy Team focuses on segment growth varying from SMEC, Education, Digital Native and driving innovative solutions for CES to drive consumption in stage 4/5 We’re looking for an experienced Partner Success Manager - Role Owner & Community Leader to join the Customer Advocacy team and lead our Azure Success Manager Community and Landing workstream. This role will partner with the Small, Medium, Corporate (SMC) segment and will lead all aspects of community engagement for the newly created Partner Success Manager (PSM) role within SMC. This role requires extensive cross-functional collaboration across the Customer Success Unit (CSU), Account Team Units (ATU), Specialist Team Units (STU), Small-Medium-Corporate (SMC), and Global Partner Success (GPS) and will own the responsibility of bringing this group together across forums and events to drive role excellence, best practice sharing, community engagement, and leadership connections to support accelerated PSM onboarding ramp and prepare the PSM for initial and ongoing partner engagements. The Partner Success Manager - Community Leader role is a crucial role to support our strategic Cloud Solution Provider (CSP) partners adoption of deployment and growth best practices. PSMs will work closely with internal Microsoft team members to guide CSP partners consumption maturity, scaling execution through partner of customer deployment and growth motions aligned to Stages 4 and 5 of the Microsoft Customer Engagement Methodology (MCEM). Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond Responsibilities Manage a global community of Partner Success Managers in developing consistent best practices to operate the function and drive consistency in each region and globally. Develop set of processes, guidelines, mechanisms, user groups, deliverables to enable the community to be successful • Conduct monthly forums to share information and generate new ideas that will result in continued optimization of the community • Work closely with reporting resources, product management resources and global coo community to drive delivery excellence in the ASM function • Cater the community focus towards key KPIs for the ASM role and drive accountability by region Content Creation and Delivery • With minimal supervision, contributes to creating, managing, and delivering content (e.g., blog posts, videos, images) for channels for a product(s). Partners with other teams (e.g., Art, Marketing, Public Relations) to obtain relevant assets for content creation. Contributes to content creation, using style guides and templates sparingly and asking for guidance when deemed necessary. Demonstrates an understanding of the general voice and tone used to represent a product(s) to the public. Contributes to curating community-created content to highlight on assigned social media channels for a product(s). Customer Experience • Contributes to enforcing and upholding established user guidelines, banning and/or reprimanding users as necessary, seeking guidance when appropriate for official community channels. Fosters and curates a positive, healthy community. Escalates concerns to colleagues when appropriate. Tracks and escalates problematic trends observed through channels to appropriate internal partners (e.g., Marketing, Public Relations, Customer Support) with minimal oversight. • With minimal supervision, contributes to identifying and creating opportunities for developing and fostering deeper community engagement, interaction, and participation through official events and channels (e.g., game trade shows, community meetups, videos, social media, streamed events, live chats, question and answer [Q&A] forums) for a product(s). Participates in and collaborates with internal teams (e.g., Events) on running live events (e.g., game and trade shows), and coordinates and runs community summits (e.g., creator and/or community meetups). With minimal supervision, organizes and runs limited online engagements (e.g., online chats, Q&As forums), and partners with internal teams (e.g., Events, Marketing, Video Production) to contribute to large events (e.g., streamed events) targeting a product's community. Fosters a sense of excitement for and being valued by Microsoft for a product(s)' customers and community. Relationship Management • Under minimal supervision, coordinates and collaborates with internal stakeholders (e.g., Corporate, External, and Legal Affairs [CELA], Engineering, Art, Marketing) to mutually share relevant findings, align on needs and requirements, deep dive on product features, and ensure necessary compliance for multiple assigned community channels around a product(s). May make recommendations to stakeholders for actionable items. Makes plans for future community engagement work based on stakeholder input. • With guidance and support, contributes to building and managing relationships with community influencers and content creators for a product(s). Contributes to developing a sense of being valued by the company in influencers/creators, encouraging them to champion and evangelize a product(s) by providing support, information, and resources. Contributes to working directly with assigned influencers/creators to grow future organic marketing opportunities. Identifies new influencers/creators, shares findings with colleagues, and contributes to decisions around new influencer/creator engagement. • With minimal supervision, contributes to building and managing relationships with external stakeholders (e.g., production teams, development teams, vendors) and partners (e.g., moderation agency, social media) for a product(s) from a community management framework. With minimal supervision, helps serve as a conduit for community perspectives by ensuring external partners are up to date on community status, health, and attitude for a product(s). Assists with liaising and/or directly liaises with external partners to coordinate future community management tasks for a product(s). Assists with liaising and/or directly liaises with external companies to ensure synchronicity on one or o more channel platforms for a product(s). Customer Research and Reporting o With minimal supervision, contributes to customer research for a product(s) through multiple methods (e.g., user research, focus groups, social listening, telemetries) to identify and leverage community trends (both positive and negative) and community feedback. May make recommendations to stakeholders for actionable items based upon customer research findings. o With minimal supervision, creates and delivers reports on key performance indicators (KPIs) for a product(s). Tracks health, safety, and positivity of community using their specific channel. Consolidates, interprets, and reports findings on multiple social media and community-related outcomes (e.g., social growth, user engagement and traffic, social listening findings). Early Access Program Management o Contributes to drafting daily communications and status updates to beta/flighting participants with minimal oversight. Gives status updates to beta/flighting participants on known issues. Contributes to participant selection for closed beta opportunities with minimal supervision. Performs outreach to identified potential participants to recruit for beta/flighting. Contributes to managing channels dedicated to beta/flighting, seeking guidance when necessary. Curates and fosters specialized beta/flight groups recruited and representing specific segments of the community (e.g., insider group, creators) under non-disclosure agreements (NDAs) for pinpointing specific needs in advance of larger beta/flighting efforts. o Contributes to relaying findings from Embody our culture and values Qualifications Required/minimum qualifications - Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 6+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Additional or preferred qualifications - Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. Business Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year. Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.