Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description Overview: We are looking for a talented and innovative Automation Engineer / PowerShell Developer with strong expertise in EUC scripting and Nexthink integrations to join our team. You will design, develop, and implement automation solutions focused on endpoint efficiency, incident remediation, and operational productivity across Windows, macOS, and cloud and VDI environments. You will leverage PowerShell, Bash scripting, and Nexthink's NQL API to build robust and scalable automation, using AI-assisted tools (e.g., GitHub Copilot) to enhance development velocity and code quality. Key Responsibilities: - Work on high-impact EUC automation projects centered on Nexthink and modern endpoint management-visibility into real customer outcomes. - Strong technical autonomy: drive end-to-end automation solutions and influence standards and reusable libraries. - Hands-on use of modern tooling including Git-based CI/CD and AI-assisted development (e.g., GitHub Copilot) to accelerate delivery and improve code quality. - Opportunity to deepen expertise in Nexthink NQL and endpoint automation patterns across diverse customer environments. - Analyze automation and reporting requirements received from consultants, delivery managers and customers, translating these into effective automation solutions that reduce manual effort and errors. - Design, develop, and maintain robust PowerShell and Bash scripts for Windows and macOS endpoints with a focus on device management, telemetry collection, and incident remediation workflows. - Integrate automation solutions with Nexthink, primarily through interaction with the Nexthink NQL API, to query endpoint data, trigger actions, and orchestrate workflows. - Build, optimize, and maintain automated workflows and runbooks for operational processes such as patching, policy enforcement, and incident resolution. - Integrate automation scripts and Nexthink API calls with external systems (e.g., REST APIs, webhooks, ITSM platforms) to provide end-to-end automation capabilities. - Maintain, enhance, and modularize existing automation codebases to improve reusability and scalability. - Document scripts, workflows, API integrations, and operational processes clearly for client knowledge transfer and ongoing support. - Stay up-to-date with latest Nexthink capabilities, endpoint OS platform changes (Windows/macOS), automation tools, and security best practices. - Troubleshoot and resolve automation-related issues, ensuring reliability and performance of workflows. - Participate in code reviews and contribute to continuous improvement of automation standards and practices. AI and tooling enablement: - Utilize AI-assisted development tools (e.g., GitHub Copilot) to accelerate scripting, prototyping, and refactoring, while ensuring quality, security, and maintainability. - Employ AI-driven testing and validation approaches to verify automation scripts, including handling edge cases and recovery workflows. - Follow secure development processes in AI tool usage, including manual code review, sensitive data protection, and provenance management. Qualifications - Bachelor's degree in Computer Science, Computer Engineering, or a related field. - Minimum 3 years' experience in software development, automation, EUC scripting or DevOps with a focus on endpoint automation (mid-to-senior level). - Strong PowerShell skills for Windows endpoint automation (scripts, functions/modules, remoting, CIM/WMI, error handling, profiling/optimization). - Proficiency in Bash scripting for macOS/Unix environments. - Experience integrating automation with REST APIs, webhooks and IT applications (JSON, OAuth/token-based auth); hands-on experience with Nexthink integrations-especially using the NQL API-to query endpoint data and orchestrate workflows. - Familiarity with Office 365 / Microsoft 365 automation (SharePoint, Teams, AAD/Graph API) is highly desirable. - Working knowledge of Python for automation tasks and building test scaffolding. - Experience building and maintaining automated workflows, job scheduling/orchestration and test automation for scripts (unit, integration, smoke tests, edge-case handling). - Strong experience with Git-based source control, branching strategies and pull-request/code-review workflows. - Knowledge of logging, monitoring and alerting best practices and tools relevant to endpoints and automation (e.g., Splunk, ELK, Azure Monitor). - Awareness of secure development practices, secrets/credential management (e.g., Vault, Key Vault), dependency management and least-privilege principles. - Solid understanding of infrastructure, networking and security concepts relevant to endpoint automation. - Experience with automation frameworks and orchestration/configuration tools (Ansible, Terraform, Azure Automation/Runbooks, CI/CD tools such as Jenkins/GitHub Actions) is a plus. - Familiarity with Agile development methodologies. - Strong problem-solving, attention to detail, and organizational skills; ability to manage multiple projects and priorities. - Excellent written and verbal communication skills; comfortable interacting with delivery managers and customer contacts. - Demonstrated ability to learn quickly and adapt to new technologies and customer environments. Preferred / Additional Skills: - Experience with orchestration/configuration tools (Ansible, Terraform, Azure Automation/Runbooks, Jenkins, GitHub Actions). - Familiarity with cloud platforms (Azure, AWS, GCP) and their endpoint management automation APIs/SDKs. - Experience packaging and publishing PowerShell modules and managing versioned automation artifacts. - Exposure to containerization (Docker) and automation in CI/CD pipelines. - Prior hands-on use of AI-assisted coding tools (GitHub Copilot, Copilot Labs, LLM-based assistants) to enhance scripting productivity and code quality-coupled with manual security vetting. - 4-8 years of relevant experience in automation, EUC scripting, or DevOps; exceptional candidates with 3+ years and strong Nexthink/NQL experience will be considered. Additional Information Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package. - Health insurance through our partnership with ACKO, including OPD coverage for dental, vision, health check-ups, consultations, and pharmacy expenses. - Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer). Plus, company-paid bank holidays (12), sick days (10-30), bereavement leave (5), and 3 days per year for volunteering. - Free access to professional training platforms to explore your interests and enhance your skills. - Stay covered against accidents, bodily injuries, and disabilities with our personal accident insurance policy, providing assurance with coverage up to three times your annual CTC. - New mothers are entitled to up to 26 weeks of maternity leave, with the flexibility to use up to 8 weeks before the expected delivery and the remaining 18 weeks after. Birth fathers can take 6 weeks of paternity leave, while adoptive parents are eligible for 26 weeks of leave for mothers and 6 weeks for fathers. - Under the Payment of Gratuity Act, receive gratuity at the rate of 15 days of basic pay for every completed year of service, provided you've been employed by the company for a minimum of 5 years. Gratuity is payable at retirement or resignation based on your last drawn basic pay. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.