Thank you for considering a career at Ensemble! Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: - Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. - Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. - Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING - Bonus Incentives - Paid Certifications - Tuition Reimbursement - Comprehensive Benefits - Career Advancement - The starting salary for this position is $47,400.00 annually, final compensation will be based on experience ­­­­Job Summary: The Patient Access and Pre-Access Supervisor oversees daily operations of the patient access/pre-access team, ensuring efficient workflows, staff performance, and adherence to revenue cycle goals. Manages scheduling, monitors KPIs, and ensures compliance with regulatory and organizational standards. Provides coaching and performance feedback, resolves complex patient and operational issues, and partners with clients to optimize front-end processes. Plays a key role in overseeing onboarding, training, and continuous development of staff, while driving initiatives that improve patient satisfaction and operational efficiency. Provides comprehensive support for client needs and assumes additional duties aligned with business priorities. Essential Job Functions: - Coordinates all registration duties with direct and indirect reporting employees. Ensures registration and pre-registration duties are completed daily. Provides training for staff. Monitors daily productivity and communicates with staff. - Provides and reviews reporting to track department performance in key metrics including point of service, wait times, overtime, productivity, and others as necessary. Report needs may be daily, weekly, monthly, quarterly, annually, or as requested. - Assigns and coordinates staff schedule, including scheduling rotation, time off, and call-offs as necessary. Ensures that department coordinates schedules in accordance with organizational policies. Minimizes overtime while maximizing productivity. - Responsible for upfront collection process tracking and monitoring. Assigns goals and provides coaching and corrective action as appropriate. - On-call rotation which includes days, nights, and weekends as necessary. While performing on-call duties, the Supervisor may be required to provide administrative and educational guidance to staff via telephone. If necessary, the Supervisor may be required to fill in for call-offs, staffing issues, or unexpected volumes. - Assists with developing department processes and procedures. Conducts staff training, education, and development. Conducts audits to ensure acceptable performance and provides continual coaching and education as necessary. - Acts as a resource person for staff and ancillary departments. Embraces standards of behavior to provide and promote excellent customer service for both internal and external customers. Holds self and others accountable for behaviors that promote service excellence. - Manages assigned projects regarding implementing, tracking, and process changes. Reports to Patient Access Leadership routinely for monitoring. - Participates in daily facility activities as assigned by Patient Access Leadership. Gathering of statistical information of assigned. Works in the department as needed in designated areas. - Assists with staff evaluations. Maintains time/attendance system. - Attend facility meetings as required/needed by department and/or client to ensure process alignment and effective communication between clinical team and our team. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Ensemble Required License / Certification: - Certified Healthcare Access Management (CHAM) - Certified Revenue Cycle Representative (CRCR) Job Experience: - 1 to 3 Years Required Knowledge, Skills and Abilities: - 2 Year/ Associate degree or 4 year/ Bachelor’s Degree - 2-3 years of supervisory experience in healthcare or business field preferred - Ability to lead/direct others; high degree of analytical ability; working knowledge of Microsoft Office. - Knowledge of registration, insurance, scheduling, and/or verification and hospital billing - Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements, to include the exploration, experimentation, and application of AI. - This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require. Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 - Innovation - Work-Life Flexibility - Leadership - Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: - Associate Benefits – We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. - Our Culture – Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. - Growth – We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. - Recognition – We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact TA@ensemblehp.com. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role’s range. Employment Disclaimers – Ensemble

• Perform manual pricing for Maximum Reimbursable Charge (MRC1/MRC2) claims • Analyze complex, sensitive, or escalated claims and recommend pricing outcomes • Evaluate system and process challenges, identifying practical solutions • Provide clear analysis, pricing rationale, and guidance to partners • Contribute to continuous improvement by sharing knowledge and supporting team learning

Job Description Are You Ready to Make It Happen at Mondelēz International? Join our Mission to Lead the Future of Snacking. Make It Uniquely Yours. Under strong leadership from your manager, you will support regional Corporate Quality Auditing Teams to understand and enhance internal control environments, risks, and mitigation activities to minimize the risks of Quality and Food safety at the Internal Mondelez Sites, External Manufactures, and most critical suppliers. We are seeking a highly analytical and meticulous Remote Audit Analyst to join our Quality and Food Safety team. This role is crucial in supporting our on-site audit functions by proactively identifying key risks and areas for verification through comprehensive remote data analysis. The ideal candidate will leverage large datasets to provide actionable insights, ensuring the highest standards of product quality and food safety across our operations. How you will contribute You will: Perform Data Collection & Analysis: - Collect, compile, and critically analyze extensive datasets related to quality control, food safety, operational compliance, and supply chain performance. - Identify trends, anomalies, statistical outliers, and potential risk indicators within the data that may impact product quality or food safety. - Utilize various data analysis tools (e.g., Excel, SQL, statistical software, BI platforms, SAP) to interpret complex information and derive meaningful conclusions. Remote Audit Support & Insight Generation: - Develop and deliver concise, impactful reports and data-driven insights to on-site audit teams prior to their visits. - Highlight critical aspects, elements, and specific areas that require in-depth verification during physical audits. - Collaborate with on-site auditors to refine audit scope and focus based on data findings and emerging risks. Process Improvement & Compliance: - Contribute to the continuous improvement of remote auditing methodologies, data analysis techniques, and reporting formats. - Stay abreast of industry best practices, regulatory changes (e.g., FDA, GFSI standards like SQF, BRC, FSSC 22000), and emerging risks in food safety and quality. - Ensure all data analysis and reporting activities align with internal policies and external regulatory requirements. Communication & Collaboration: - Effectively communicate complex data insights and recommendations to diverse stakeholders, including auditors, quality managers, and operational teams. - Deliver high quality reports with the insights identified during the analysis of the data and the audit conclusions. - Foster strong collaborative relationships with on-site audit teams to ensure a seamless and effective audit process. What you will bring A desire to drive your future and accelerate your career. You will bring experience and knowledge in: Experience: - 3+ years of experience in a data analysis, quality assurance, food safety, or auditing role, with a strong emphasis on data interpretation. - Proven experience working with large datasets and translating data into actionable insights. Technical Skills: - Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, advanced formulas). - Experience with data visualization tools (e.g., Tableau, Power BI) is highly desirable. - Familiarity with SQL or other database query languages. - Knowledge of Quality Management Systems (QMS) or Food Safety Management Systems from Mondelez - Understanding of statistical process control (SPC) and other statistical analysis techniques is a nice to have. Soft Skills: - Exceptional analytical and problem-solving abilities with a meticulous attention to detail. - Strong written and verbal communication skills, with the ability to present complex information clearly and concisely. - Ability to work independently, manage multiple priorities, and meet deadlines in a remote work environment. - High degree of intellectual curiosity and an initiative-taking approach to identifying potential issues. Preferred Qualifications: - Master's degree in a relevant field such as Food Engineer, Data Science, Chemistry or a similar one. - Certifications in relevant food safety standards (e.g., HACCP, PCQI, SQF Practitioner, BRC Lead Auditor). - Experience in the food manufacturing, consumer packaged goods (CPG), or pharmaceutical industry. - Familiarity with machine learning or predictive analytics for risk assessment. Más informacion sobre este puesto Qué debes saber acerca de esta posición: Qué ingredientes adicionales aportarás: Educación/ Titulaciones: Requisitos específicos del puesto: Requisitos asociados con el uesto de trabajo: Horario laboral: No Relocation support available Business Unit Summary At Mondelēz International, our purpose is to empower people to snack right by offering the right snack, for the right moment, made the right way. That means delivering a broad range of delicious, high-quality snacks that nourish life's moments, made with sustainable ingredients and packaging that consumers can feel good about. We have a rich portfolio of strong brands globally and locally including many household names such as Oreo, belVita and LU biscuits; Cadbury Dairy Milk, Milka and Toblerone chocolate; Sour Patch Kids candy and Trident gum. We are proud to hold the top position globally in biscuits, chocolate and candy and the second top position in gum. Our 80,000 makers and bakers are located in more than 80 countries and we sell our products in over 150 countries around the world. Our people are energized for growth and critical to us living our purpose and values. We are a diverse community that can make things happen—and happen fast. Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Job Type Regular Internal Audit & Control Finance

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture. We are seeking an experienced IAM Analyst to join our IT Security team, in our Worcester, MA office or remote work arrangement This is a full-time, exempt role. POSITION OVERVIEW: The IAM Analyst role will focus on information security controls and Identity & Access Management (IAM) operations. This position is responsible for ensuring effective execution of IAM control standards across the organization, with a strong emphasis on identifying control procedure owners, validating control documentation, and supporting operational teams involved in access provisioning, account administration, and identity governance activities. This role also serves as a key escalation point for the IAM Account Administration team and works closely with cross-functional partners involved in lifecycle management, audit readiness, Azure licensing, and network identity services. IN THIS ROLE, YOU WILL: IAM Controls & Governance - Maintain deep expertise in IAM control standards, frameworks, and regulatory expectations. - Identify and engage appropriate control procedure owners across technology and business areas. - Review IAM control procedures for completeness, accuracy, and compliance. - Partner with Audit and Compliance teams to support internal and external audit activities. - Monitor adherence to IAM governance processes, including control testing and remediation activities. IAM Operational Support & Escalation - Serve as the escalation point for the IAM Account Administration team on complex access or provisioning issues. - Provide guidance on IAM best practices and drive operational process improvements. - Support timely resolution of high-priority incidents impacting identity services or account access. Identity Lifecycle Management Collaborate with the IAM Account Administration team to provide oversight and support in: Privileged Account approval process - Monitor queue to ensure SLAs are met. - Ensure requests comply with established policies and standards. - Ensure SOPs are active and updated Weekly self-audit of administrative work related to privileged accounts - Identify and remediate any errors found - Report on findings - Identify any training needed to reduce errors - Implement process improvement to reduce errors and increase compliance Lifecycle management – privileged accounts - Ensure all steps in the lifecycle are managed in a timely manner and in compliance with Hanver policy & standards. Incident Management & Support - Resolve assigned IAM-related incidents and service request tickets. - Troubleshoot access issues across applications, network resources, and identity systems. - Partners with IT support teams for escalated authorization or authentication issues. Metrics, Reporting & Stakeholder Communication - Maintain governance dashboards and reporting. - Develop operational KPIs and performance metrics. - Communicate process updates, control changes, and governance insights to leadership and stakeholders. WHAT YOU NEED TO APPLY: - 3–5+ years of hands-on IAM experience (engineering, governance, operations, or hybrid). - Strong understanding of IAM control frameworks (e.g., NIST CSF, ISO 27001, SOX, PCI). - Experience with Active Directory, Azure AD/Microsoft Entra ID, and identity provisioning platforms such as OIM or Saviynt. - Familiarity with audit processes, evidence collection, and control documentation. - Strong troubleshooting skills and experience resolving escalated access issues. - Excellent communication and stakeholder engagement skills. - Ability to manage multiple priorities in a fast-paced environment. - Bachelor’s degree in Information Security or related field (or equivalent experience). - Must be eligible to work in the US without requiring sponsorship now or in the future (i.e Lawful Permanent Residence or US Citizen) CAREER DEVELOPMENT: It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop. BENEFITS: We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed. Benefits include: - Medical, dental, vision, life, and disability insurance - 401K with a company match - Tuition reimbursement - PTO - Company paid holidays - Flexible work arrangements - Cultural Awareness Day in support of IDE - On-site medical/wellness center (Worcester only) - Click here for the full list of Benefits EEO statement: The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law. Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.” As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:HRServices@hanover.com and include the link of the job posting in which you are interested. Privacy Policy: To view our privacy policy and online privacy statement, click here. Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here. Compensation: The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.