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Account Manager – Focus Category SMB
Location
Texas
Posted
38 days ago
Salary
$48.4K - $73.7K / year
Seniority
Mid Level
Job Description
Account Manager – Focus Category SMB
eBay
• Own the commercial performance and GMV growth across an assigned book of business, acting as a trusted advisor throughout a year-long engagement • Ensure all listings are optimized for discoverability and conversion through strong titles, item specifics, pricing, imagery, and inventory depth • Lead structured monthly business reviews with every seller, translating performance insights into clear growth strategies and execution plans • Use data and performance insights to prioritize actions that deliver the highest commercial impact • Communicate the progress of business initiatives to internal and external partners, and provide multi-level performance reporting • Support sellers via email, phone, and virtual meetings, addressing questions and providing insights • Collaborate with internal partners to onboard new clients, solve challenges, and deliver a seamless seller experience • Stay up-to-date on eBay marketplace trends and advocate for your clients’ needs within the organization.
Job Requirements
- 2–3+ years of experience in account management, client services, customer success, or a similar role
- Demonstrated success delivering revenue growth in a commercially driven environment
- Confident presenter able to lead structured performance conversations
- Excellent communication and interpersonal skills with a consultative and strategic mindset
- Proven ability to manage multiple accounts and projects in a fast-paced, performance-driven environment
- Strong analytical and problem-solving skills with a passion for delivering measurable results
- Tech-savvy and comfortable using CRM systems and productivity tools (e.g., Salesforce, GSuite, etc.)
- Experience in eCommerce, marketplace platforms, or B2C sales is a plus.
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development opportunities
- bonuses
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The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only. Primary Location No K-C Work Site - OR Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time
Federal Account VA Key Account Manager - Southeast
Amplity HealthA pure-play pharmaceutical commercialization company helping clients navigate the road from product to patient.
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Key Account Manager Position Summary: The Federal Accounts VA Key Account Manager is responsible for leading strategic engagements within the VA key institutions. This role focuses on building partnerships within the VA Medical Centers/VISNS as the primary point of contact for these institutions. The VA Key Account Manager plays a critical role in positioning the company’s product, fostering collaboration, and driving optimal patient outcomes while achieving business objectives. Employees can expect to be paid a salary of approximately $158K - $163K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors. Essential Duties/Responsibilities: - Develop and implement strategic account plans tailored to the unique needs and objectives of each VA medical center. - Establish and maintain trusted relationships with VA hospitals key stakeholders’ and decision-makers within the VA /VISN systems. - Identify opportunities for growth and collaboration - Drive revenue growth by achieving or surpassing sales targets - Conduct impactful presentations and discussions to highlight the clinical benefits, safety profiles, and therapeutic advantages of the company’s products. - Identify unmet needs within the VA systems -VISNS and deliver compliant solutions aligned with organizational priorities and patient care objectives. - Maintain a comprehensive knowledge of the therapeutic area, including treatment guidelines, clinical research, and competitive landscape. - Stay informed on innovations and emerging trends leveraging insights to refine account strategies. - Utilize CRM tools to manage account data, monitor progress, and track success against key performance indicators (KPIs). - Ensure all activities are compliant with regulatory guidelines, corporate policies, and ethical standards. - Provide regular reporting on account activities, challenges, and opportunities to regional and national leadership. Qualifications: - Bachelor’s degree required, master’s degree a plus - Substantial experience in pharmaceutical sales and account management and VA experience - Experience in dermatology and or biologics a plus - Strong negotiation, communication, and relationship-building skills. - Strategic mindset with the ability to analyze data, identify opportunities, and develop actionable plans. - Proficiency in CRM tools and Microsoft Office Suite. - Awareness of healthcare regulations, formulary processes, and access dynamics within the counts-VA systems. - Ability to travel weekly as needed required - Technical proficiency in Microsoft Office Suite, and digital meeting platforms required - Valid driver’s license with safe driving record required - Successfully pass all Amplity and client required training required Key Performance Competencies: · Strong Business Acumen · High Integrity · Proactive and Results-Driven · Adaptability and Resilience · Strategic Thinking · Collaboration and Teamwork Credentialing Requirements: As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. 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In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
Federal Account VA Key Account Manager - Northeast
Amplity HealthA pure-play pharmaceutical commercialization company helping clients navigate the road from product to patient.
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Key Account Manager Position Summary: The Federal Accounts VA Key Account Manager is responsible for leading strategic engagements within the VA key institutions. This role focuses on building partnerships within the VA Medical Centers/VISNS as the primary point of contact for these institutions. The VA Key Account Manager plays a critical role in positioning the company’s product, fostering collaboration, and driving optimal patient outcomes while achieving business objectives. Employees can expect to be paid a salary of approximately $158K - $163K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors. Essential Duties/Responsibilities: - Develop and implement strategic account plans tailored to the unique needs and objectives of each VA medical center. - Establish and maintain trusted relationships with VA hospitals key stakeholders’ and decision-makers within the VA /VISN systems. - Identify opportunities for growth and collaboration - Drive revenue growth by achieving or surpassing sales targets - Conduct impactful presentations and discussions to highlight the clinical benefits, safety profiles, and therapeutic advantages of the company’s products. - Identify unmet needs within the VA systems -VISNS and deliver compliant solutions aligned with organizational priorities and patient care objectives. - Maintain a comprehensive knowledge of the therapeutic area, including treatment guidelines, clinical research, and competitive landscape. - Stay informed on innovations and emerging trends leveraging insights to refine account strategies. - Utilize CRM tools to manage account data, monitor progress, and track success against key performance indicators (KPIs). - Ensure all activities are compliant with regulatory guidelines, corporate policies, and ethical standards. - Provide regular reporting on account activities, challenges, and opportunities to regional and national leadership. Qualifications: - Bachelor’s degree required, master’s degree a plus - Substantial experience in pharmaceutical sales and account management and VA experience - Experience in dermatology and or biologics a plus - Strong negotiation, communication, and relationship-building skills. - Strategic mindset with the ability to analyze data, identify opportunities, and develop actionable plans. - Proficiency in CRM tools and Microsoft Office Suite. - Awareness of healthcare regulations, formulary processes, and access dynamics within the counts-VA systems. - Ability to travel weekly as needed required - Technical proficiency in Microsoft Office Suite, and digital meeting platforms required - Valid driver’s license with safe driving record required - Successfully pass all Amplity and client required training required Key Performance Competencies: · Strong Business Acumen · High Integrity · Proactive and Results-Driven · Adaptability and Resilience · Strategic Thinking · Collaboration and Teamwork Credentialing Requirements: As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.
Federal Account VA Key Account Manager - Central
Amplity HealthA pure-play pharmaceutical commercialization company helping clients navigate the road from product to patient.
Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Key Account Manager Position Summary: The Federal Accounts VA Key Account Manager is responsible for leading strategic engagements within the VA key institutions. This role focuses on building partnerships within the VA Medical Centers/VISNS as the primary point of contact for these institutions. The VA Key Account Manager plays a critical role in positioning the company’s product, fostering collaboration, and driving optimal patient outcomes while achieving business objectives. Employees can expect to be paid a salary of approximately $158K - $163K. The salary range displayed may vary based on market data/ranges, an applicant's skills, prior relevant experience, certain degrees, certifications, and other relevant factors. Essential Duties/Responsibilities: - Develop and implement strategic account plans tailored to the unique needs and objectives of each VA medical center. - Establish and maintain trusted relationships with VA hospitals key stakeholders’ and decision-makers within the VA /VISN systems. - Identify opportunities for growth and collaboration - Drive revenue growth by achieving or surpassing sales targets - Conduct impactful presentations and discussions to highlight the clinical benefits, safety profiles, and therapeutic advantages of the company’s products. - Identify unmet needs within the VA systems -VISNS and deliver compliant solutions aligned with organizational priorities and patient care objectives. - Maintain a comprehensive knowledge of the therapeutic area, including treatment guidelines, clinical research, and competitive landscape. - Stay informed on innovations and emerging trends leveraging insights to refine account strategies. - Utilize CRM tools to manage account data, monitor progress, and track success against key performance indicators (KPIs). - Ensure all activities are compliant with regulatory guidelines, corporate policies, and ethical standards. - Provide regular reporting on account activities, challenges, and opportunities to regional and national leadership. Qualifications: - Bachelor’s degree required, master’s degree a plus - Substantial experience in pharmaceutical sales and account management and VA experience - Experience in dermatology and or biologics a plus - Strong negotiation, communication, and relationship-building skills. - Strategic mindset with the ability to analyze data, identify opportunities, and develop actionable plans. - Proficiency in CRM tools and Microsoft Office Suite. - Awareness of healthcare regulations, formulary processes, and access dynamics within the counts-VA systems. - Ability to travel weekly as needed required - Technical proficiency in Microsoft Office Suite, and digital meeting platforms required - Valid driver’s license with safe driving record required - Successfully pass all Amplity and client required training required Key Performance Competencies: · Strong Business Acumen · High Integrity · Proactive and Results-Driven · Adaptability and Resilience · Strategic Thinking · Collaboration and Teamwork Credentialing Requirements: As a representative of a pharmaceutical company, you may be required to submit and maintain credentials, such as training, vaccinations, and other job-related documentation to gain access to hospitals or healthcare providers. It is the Company’s expectation that you comply with the requirements outlined by the facilities on your call plans. Additionally, certain geographic jurisdictions or hospital systems have requirements to apply for and obtain a representative license. At this time, representatives working in the District of Columbia, City of Chicago, State of Nevada, State of Oregon, or those associated with Jackson Memorial Health in Miami-Dade County Florida may be required to obtain specific licenses. This list may be subject to change, including the potential for additions or modifications. In the event of any significant changes, you will be notified accordingly. EPIIC Values: All positions at Amplity have a responsibility to demonstrate our EPIIC Values in order to uphold our high-service standards. Excellence: We set high standards. We are solutions-focused and achieve outstanding results with a professional and positive attitude. Passion: We love what we do. Our energy inspires, engages, and motivates others. Innovation: Our ideas set us apart. We are curious and bold and challenge traditional ways of working. Integrity: We are open, honest, and transparent. We do the right thing with courage and understanding. Collaboration: We are better together. We actively seek the participation of others to achieve greater outcomes. About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80’s as Physician Detailing Inc., or in the 00’s as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do. Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision — across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence — enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.


