• Responsible for design and development of feature enhancements and bug fixes within the Certio Application • Actively participates in requirement and design meetings with the client and provides support as needed • Mentors less experienced engineers by providing technical guidance, supporting code reviews, and sharing best practices • Researches and implements new technologies to expand the team’s overall skill set and knowledge • Work independently and collaboratively within a development team, while effectively managing priorities and time to meet project goals • Assist the Product team in providing support to the client by troubleshooting and debugging as needed • Work closely with QA to ensure code is functioning as expected based on client requirements • Provide mentoring, guidance and reinforcement of best practices to other engineers • Perform other application development, diagnostic, and other special projects as may be assigned • May be called on to interview software engineering candidates

• Design, develop, test, and maintain software solutions using the full Microsoft stack and supporting technologies. • Implement and manage event-driven architectures using Kafka event streams. • Apply CQRS principles to design scalable and resilient systems. • Collaborate with cross-functional teams and various businesses within the company to solve unique opportunities. • Troubleshoot, debug, and optimize existing software applications. • Stay up to date with emerging technologies and best practices to ensure continuous improvement. • Understand how systems work together in a big picture sense and integrate multiple applications efficiently.

• Lead the research, design, development, deployment, and sustainment of secure, scalable, highly available production software • Own delivery end-to-end across UI/API/service and database layers, including code quality, testing, and production readiness • Partner with Product Management to ensure solutions meet business needs, align to intent, and balance usability, performance, and maintainability • Create and maintain technical design documentation aligned to business requirements and solution architecture • Define and enforce engineering best practices using a modern SDLC with CI/CD , automation, auditability, automated testing , and infrastructure/ policy as code • Drive an AI-augmented SDLC using AI-assisted and agentic workflows (e.g., Claude, Cursor, Copilot) for design, implementation, refactoring, testing, and documentation with appropriate security and quality controls • Ensure AI usage aligns with enterprise expectations: use approved tools; do not include PHI/PII/secrets in prompts; validate outputs; and apply the same review/testing/security standards to AI-generated work • Build and maintain APIs and services (REST/ gRPC ) with strong design practices (versioning, backward compatibility, clear contracts) • Provide technical expertise across relational and NoSQL data stores and application logic, including data modeling, schema design, and query optimization • Tune queries and refactor business logic for performance; implement concurrency controls to support multi-user functionality • Improve operability and reliability through production-focused engineering, including monitoring/alerting and actionable diagnostics (e.g., Application Insights) • Collaborate with architects and engineers to deliver end-to-end solutions that are high-performing, reliable, scalable, and operable • Mentor junior engineers and serve as a subject matter expert (SME); provide constructive code review and technical guidance • Build simple, intuitive products and communicate technology solutions effectively across levels to build trust and alignment.

• Implement scalable, resilient, and maintainable software systems aligned with technical roadmaps. • Execute value stream initiatives in an agile environment, ensuring that features meet business and technical goals. • Apply and ensure best practices in software development, including modularization, code quality, testing, security, and data modeling. • Participate in technical discussions, architecture reviews, and roadmap planning. • Contribute to the technical vision and architecture for the stream. • Advocate for Domain-Driven Design (DDD) and loosely coupled architectures. • Review and assess new technologies, frameworks, and tools to enhance efficiency and scalability. • Collaborate with product managers and stakeholders to understand business goals and translate them into technical requirements. • Contribute to technical documentation and knowledge sharing across teams. • Ensure the team’s work aligns with objectives laid out no technical roadmaps. • Support mid-level engineers, fostering a culture of learning and technical ownership. • Work closely with product managers, designers, and engineering teams to align technical efforts with business goals.