• Provide legal support for project financing and renewable energy certificates (RECs) transactions. • Handle entity formation and registration, and ensure compliance with various state and federal filings, including FERC. • Manage subscriber acquisition and related legal documentation. • Draft, review, and negotiate NDAs. • Conduct due diligence on real estate matters to facilitate successful solar project development. • Identify and resolve title and survey issues impacting solar project sites. • Collaborate with non-legal business teams during a solar project’s life cycle, from development through construction, finance, and energization. • Ensure compliance with applicable laws and regulations related to real estate and renewable energy development. • Stay informed of evolving legal trends and regulatory changes impacting solar projects. • Assist in researching and advising on novel issues in new markets, including policy and business development considerations. • Partner with the Business Development team to structure and close deals efficiently. • Act as a trusted legal advisor to leadership, offering strategic insights on corporate governance, project-specific considerations, and risk mitigation strategies. • Provide expert legal analysis and solutions to support company-wide operations.

• Provide legal support for project financing and renewable energy certificates (RECs) transactions. • Handle entity formation and registration, and ensure compliance with various state and federal filings, including FERC. • Manage subscriber acquisition and related legal documentation. • Draft, review, and negotiate NDAs. • Conduct due diligence on real estate matters to facilitate successful solar project development. • Identify and resolve title and survey issues impacting solar project sites. • Collaborate with non-legal business teams during a solar project’s life cycle, from development through construction, finance, and energization. • Ensure compliance with applicable laws and regulations related to real estate and renewable energy development. • Stay informed of evolving legal trends and regulatory changes impacting solar projects. • Assist in researching and advising on novel issues in new markets, including policy and business development considerations. • Partner with the Business Development team to structure and close deals efficiently. • Act as a trusted legal advisor to leadership, offering strategic insights on corporate governance, project-specific considerations, and risk mitigation strategies. • Provide expert legal analysis and solutions to support company-wide operations.

At PEARCE, we've got a career for you! Pearce is a leading technology-enabled provider of asset management solutions for mission-critical electromechanical infrastructure throughout North America. Pearce provides technical maintenance, repair, operations, and engineering services for uninterruptible power supply (UPS) systems, backup power generators, battery energy storage systems (BESS), critical cooling systems, and other electrical and mechanical infrastructure across end markets such as renewable energy, telecom, and data centers. Founded in 1998, Pearce has more than 4,000 employees and 28 locations across the U.S. Pearce is a wholly owned subsidiary of CBRE Group, Inc., the world’s largest commercial real estate services and investment firm. To learn more about Pearce visit http://www.pearce-services.com. Your Impact The Service Delivery Coordinator serves as a key liaison between customers, internal teams, and business development partners. This individual ensures post-sale excellence by driving customer satisfaction, service coordination, and strategic process oversight. This role bridges the gap between customer needs and company goals—managing both day-to-day customer operations and broader success initiatives. The Service Delivery Coordinator Censures timely, quality service delivery while contributing to continuous improvement in the customer experience lifecycle. Core Responsibilities Customer Relationship Management - Serve as the main point of contact for assigned accounts, handling all post-sale support and service needs. - Lead customer onboarding activities including kick-off meetings, site and equipment creation, and work order setup. - Manage incoming customer requests, coordinate field service response, and maintain regular communication with Field Operations - Proactively follow up on work orders, ensuring any remedial actions are completed and reports are submitted to customers. Contracts & Work Order Setup - Collaborate with BDRs, BDMs, and Sales Reps to process customer contracts, ensuring accuracy and integrity of data and terms of services. - Receive and review incoming work requests and customer purchase orders (POs). - Set up work orders (WOs) accurately in the system, ensuring that all required information is present and all company standards are met. - Coordinate with internal teams to resolve any intake discrepancies or missing information. Operational Oversight  - Address and resolve field action items such as contract updates, site or equipment data corrections, and service escalations. - Collaborate with Finance to resolve billing issues and monitor accounts receivable health. - Help with any site access issues and works hand in hand with Regional Schedulers - Prepare work order close out packages/Field Service Reports and send them to customers. - Responsible for updating any customer portals with scheduling and close-out information.  - Work with National Closeout Teams to ensure proper and timely completion of WO and reports’ delivery.  - Audits open work orders to ensure data consistency between customer portals and Pearce systems.  - REP Ticket Review  - Review REP (Repair Evaluation Process) tickets submitted by field technicians when additional asset issues are identified during unrelated site visits.  - Validate ticket details, confirm scope, and route for appropriate follow-up action or customer approval as needed.  Customer Success Leadership  - Lead customer success initiatives by defining KPIs, metrics, and reporting strategies that track department performance and customer health.  - Team & Strategy Management  - Support recruitment, training, and performance management of the Service Delivery team.  Specific duties may vary or evolve over time based on business and client needs. Core Experience - Bachelor's degree or Associate degree preferred (equivalent work experience in project management or customer service will be considered). - 3–5 years in customer service, project management, or customer success - Experience in high-demand, fast-paced service environments.  - Strong communication skills—written and verbal.  - Ability to prioritize, multitask, and manage competing deadlines.  - Proficient in MS Office; experience with NetSuite, Salesforce or similar CRM/ERP systems is a plus.  - Detail-oriented, analytical, and collaborative mindset with strong customer orientation.  - Self-motivated and able to work effectively with cross-functional teams.  Physical/Work Environment At Pearce safety is our number one concern. Candidates must be able to comply with FCC/FAA/EPA/OSHA Standard. 115 Commerce St. Lake Mary, FL 32746 At Pearce, we are committed to fair and transparent pay practices. Actual compensation is influenced by a wide array of factors including but not limited to skill set, level of experience, and location. In addition to wages, employees may also be eligible for performance and referral bonuses, production incentives, tool/equipment and fuel stipends, company vehicle, per diem or other applicable compensation. We also offer all full-time employees a comprehensive benefits package including health and life insurance, 401k with employer match, paid time off, tuition reimbursement, and professional development courses. This pay range reflects our commitment to pay equity and compliance with state and federal pay transparency laws. If you have questions about compensation, we encourage open discussions during the hiring process. Base Pay Range $23—$30 USD What We Offer Pearce offers a family-friendly and innovative culture with opportunities for growth, competitive compensation, comprehensive health benefits including medical, dental and vision insurance, flexible spending accounts, HSA option. To help you recharge, we have paid vacation and paid holidays. For your future, we offer a company-matching 401(k) Retirement, Life Insurance, Tuition reimbursement, and professional development training. To help you be successful at work, as required for the role, we will provide a company vehicle, phone, laptop, or tablet along with all necessary tools and safety equipment. We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Learn more about us at www.Pearce-Services.com!

• Scenario Modeling & Business Case Analysis: Build bottoms-up financial models in partnership with senior team members to evaluate impact on revenue and KPIs from new initiatives, pricing and packaging changes, go-to-market investments, and other strategic bets • Reporting & Monthly Close: Build and maintain reporting packages, variance analyses, and presentations for Board of Directors, leadership team, and budget owners, helping translate financial data and KPIs into clear business narratives; collaborate with accounting and other FP&A team members to ensure accuracy of month-end close and P&L reporting processes • Planning, Budgeting, & Forecasting: Own key components of monthly, quarterly, and annual planning and budgeting cycles, including revenue / expense forecasting and headcount planning • Cross-Functional Business Partnering: Partner closely with functional leaders across SMB GTM, SMB CX, R&D to provide financial insights and support strategic decision-making • AI Enhancements: Play a critical role in implementing AI automations (Claude, ChatGPT, etc) into FP&A reporting, planning, and financial modeling workflows