• Own the strategy, execution and performance of global integrated multi-channel campaigns spanning digital, web, email, paid media, social, webinars, events, partners, and outbound motions • Translate go-to-market strategy, product priorities and buyer insights into cohesive, executable campaign strategies with clear objectives, target audiences, messaging, offers and success metrics • Orchestrate end-to-end campaign execution across the full buyer journey, ensuring alignment and consistency across messaging, offers, CTAs, sequencing and channel mix • Define and oversee campaign scope, prioritization, timelines and launch readiness, bringing focus and clarity in a highly matrixed environment • Own the development, quality and scalability of global campaign-in-a-box assets, including campaign flows, landing pages, emails, nurture programs, ads, social copy and SDR enablement materials • Lead global campaign enablement by packaging, communicating and activating campaign playbooks to support consistent regional execution while allowing for local relevance • Partner closely with Product Marketing, Brand, Content, Digital, Marketing Operations, Sales, SDR and Regional Marketing teams to drive alignment, accountability and execution excellence • Establish and maintain integrated campaign calendars, operating rhythms and stakeholder communications to ensure transparency, momentum and predictable delivery • Serve as the senior point of accountability for campaign execution quality, proactively identifying risks, dependencies and tradeoffs and driving resolution • Enable and support regional teams with campaign readiness, execution guidance and localization support, ensuring global consistency and regional effectiveness • Own campaign performance measurement and analysis, surfacing insights and optimization recommendations to improve engagement, conversion, pipeline contribution and ROI • Drive continuous optimization across campaigns based on performance data, buyer behavior and market feedback, championing a test-and-learn mindset • Stay current on B2B marketing best practices, emerging platforms and buyer engagement trends, applying insights to evolve campaign strategy and execution • Mentor and guide campaign managers and contractors as needed, setting a high bar for execution, accountability and operational rigor.

***Availability required: Monday - Friday 4PM -1AM Central Time*** The Associate Client Relationship Manager serves as a customer contact for Workiva Managed Services and is responsible for customer activities from onboarding to support and project delivery. This role identifies how Workiva features meet customer needs in project engagements, while actively managing document requests and product inquiries. The Associate Client Relationship Manager is responsible for providing accurate, timely delivery of customer requests and delivering an exceptional customer service experience. What You’ll Do - Serve as a customer contact for Workiva products and services, supporting clients via phone, email, and in-app communication - Execute onboarding project plans and coordinate the filing process for Capital Markets customers - Ensure the accuracy of documents through a review of work completed and deliver high-quality service and support throughout the project lifecycle - Resolve moderate customer issues and escalate more complex issues while remaining accountable to customers - Train customers on how to use the Workiva platform to achieve their goals and obtain feedback for relevant internal stakeholders, such as the sales, marketing, and product teams - 24/7 dedication to the Working Group (counsel, bankers, auditors, etc.) throughout the completion of the project, and partner with other Workiva teams on initiatives that address customer needs - Complete routine service requests, including importing documents supplied by Working Groups, applying correct formulas, formatting, and styles, and creating/linking source financial data in Workiva Spreadsheets What You'll Need Minimum Qualifications - Undergraduate Degree or equivalent combination of education and experience in a related field - 1+ years of related experience in Customer Service, Account Management, or Project Management (blended requirement) Preferred Qualifications - Experience in the accounting/finance industry and familiarity with Capital Markets processes and filings - Competency in using the Workiva platform, Google Drive (G Suite), and Microsoft Office (Word, Excel, PowerPoint) - Proven professionalism in verbal and written communication, with the ability to influence others and deliver consultative recommendations - Self-motivated with a strong propensity for action and results, capable of working in a high-energy, rapidly changing environment - Strong organizational skills to meet established timelines, manage multiple processes simultaneously, and work under pressure with keen attention to detail Travel Requirements and Working Conditions - Travel up to 15% - Reliable internet access for any period of time working remotely, not in a Workiva office How You’ll Be Rewarded ✅ Salary range in the US: $47,000.00 - $76,000.00✅ A discretionary bonus typically paid annually ✅ Restricted Stock Units granted at time of hire ✅ 401(k) match and comprehensive employee benefits package The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and other relevant factors. Why Join Workiva Workiva is the platform designed to bring confidence, control, and a competitive edge to the world’s most complex organizations. Our AI-powered platform unifies finance, risk, and sustainability on a single, secure foundation—ensuring data is trusted, traceable, and ready to act on. With an unbroken path from source to output, leaders gain confidence in their numbers, visibility into current and emerging risks, and the ability to move with speed and precision in a constantly changing world. At Workiva, you’ll bring technology to market that executives, boards, and regulators depend on. The work you do here helps organizations navigate uncertainty, maintain trust, and make decisions that stand up to scrutiny. If you’re energized by meaningful challenges, inspired by collaborative teams, and motivated to help organizations turn uncertainty into advantage, we’d love to meet you. Employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other protected characteristic. Workiva is committed to working with and providing reasonable accommodations to applicants with disabilities. To request assistance with the application process, please email talentacquisition@workiva.com. Workiva employees are required to undergo comprehensive security and privacy training tailored to their roles, ensuring adherence to company policies and regulatory standards. Workiva supports employees in working where they work best - either from an office or remotely from any location within their country of employment. #LI-JW1

The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. Who We're Looking For You have deep experience leading Shopify Plus store operations in a direct-to-consumer environment, not just configuring themes, but owning store architecture, checkout optimization, multi-store operations, and performance monitoring at scale through a team. You have a strong eye for brand and design consistency. You can spot when a page, collection, or listing is off-brand and you know how to direct designers to fix it. You understand that brand quality and conversion are not at odds; they reinforce each other. You understand SEO at a strategic level - site structure, metadata, schema markup, page speed optimization, and crawlability. You do not need to be an SEO specialist, but you need to know enough to set the right direction and manage internal teams or external agencies to deliver results. You understand how compliance works in regulated industries. You do not need to be a regulatory expert, but you have experience coordinating with legal teams to ensure content is compliant across multiple markets. You know how to build and enforce review processes that prevent compliance issues, and you treat compliance as a system that protects revenue, not a checkbox. You are technically sharp. You can read Core Web Vitals reports, diagnose checkout drop-off, and direct developers at a technical level to implement solutions. You are not just a project manager who files tickets, you understand the platform deeply enough to set the right direction. You have experience overseeing A/B tests on storefront elements - checkout flows, PDP layouts, navigation, collections, and you know how to design tests that produce actionable results. You manage the Amazon Marketplace Manager and direct a developer. You set the priorities, define the standards, and hold your team accountable for execution quality and speed. You are methodical but fast. You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.

The Opportunity Happy Mammoth is looking for an E-commerce Store Manager to own the operational backbone of our Shopify Plus stores (US, EU, AU) and Amazon marketplace. You will be responsible for store stability, compliance governance, technical performance, and the core storefront experience that millions of customers interact with every month. This is the role for someone who believes that a flawless store experience is not a given - it is engineered. If broken checkouts, slow load times, and compliance gaps keep you up at night, we should talk. This is a hands on role where you will be expected to execute and implement, not just manage. About Happy Mammoth Happy Mammoth is a fast-growing natural health company formulating, producing, and marketing gut health and hormone-balancing supplements to millions of customers across Australia, the United States, and Europe. We operate direct-to-consumer through Shopify Plus and Amazon, with deep roots in performance marketing and direct response. This is a company built on speed, testing, and commercial results. The Role You will lead five critical outcome areas: - Conversion & Commercial Execution (Shared) - You share ownership of Revenue per Visitor across all Happy Mammoth stores. Your contribution comes through the storefront experience itself: product page performance, checkout flow optimization, navigation, collections, and merchandising execution. You ensure that every deployment protects or improves on-site conversion. You own A/B testing on the storefront - checkout flow changes, PDP layout tests, navigation experiments to continuously improve the commercial performance of the store itself. - Store Improvement & Ecommerce Experience - You continuously improve the store experience across all three regions. This is not just maintenance - you identify friction points, UX gaps, and commercial opportunities within the storefront and direct your team to implement improvements that make the store easier to buy from. You think like a customer and lead like an operator. Every iteration should move conversion, AOV, or customer experience forward. - Brand & Design Consistency + SEO — You are the quality gate for brand and design alignment across all customer-facing digital properties. Every store, product page, collection, and marketplace listing must be visually and tonally consistent with the Happy Mammoth brand. You work closely with the designer to ensure that as content scales, brand quality does not degrade. You are also in charge of on-page and technical SEO across all stores - site structure, page speed, metadata, schema markup, and crawlability - directing internal teams or external specialists to ensure the storefronts are built to capture organic traffic, not just paid. - Compliance & Regulatory Control - You own the process of ensuring all stores, funnels, and Amazon listings are compliant. You work closely with the legal team to ensure that every page, claim, and piece of product content meets regional regulatory requirements across all markets before and after launch. You do not need to be a regulatory expert, but you need to build and enforce the systems that ensure nothing goes live without compliance sign-off. This means pre-launch review processes, post-launch audits, and fast resolution when issues surface. The target is zero compliance incidents that could have been caught. - Store Stability & Technical Performance - You own functional reliability and operational excellence across all digital properties. Site speed, checkout performance, tracking integrity, and platform stability are yours. You direct your developer to prevent performance degradation after updates or releases, and when issues arise, you diagnose the root cause and drive the resolution. If LCP spikes or checkout completion drops, you own the outcome. - Amazon Marketplace Performance - You manage the Amazon Marketplace Manager and own Amazon Conversion Rate vs category benchmarks. You ensure listing quality, compliance, and commercial performance across our Amazon presence. Who We're Looking For You have deep experience leading Shopify Plus store operations in a direct-to-consumer environment, not just configuring themes, but owning store architecture, checkout optimization, multi-store operations, and performance monitoring at scale through a team. You have a strong eye for brand and design consistency. You can spot when a page, collection, or listing is off-brand and you know how to direct designers to fix it. You understand that brand quality and conversion are not at odds; they reinforce each other. You understand SEO at a strategic level - site structure, metadata, schema markup, page speed optimization, and crawlability. You do not need to be an SEO specialist, but you need to know enough to set the right direction and manage internal teams or external agencies to deliver results. You understand how compliance works in regulated industries. You do not need to be a regulatory expert, but you have experience coordinating with legal teams to ensure content is compliant across multiple markets. You know how to build and enforce review processes that prevent compliance issues, and you treat compliance as a system that protects revenue, not a checkbox. You are technically sharp. You can read Core Web Vitals reports, diagnose checkout drop-off, and direct developers at a technical level to implement solutions. You are not just a project manager who files tickets, you understand the platform deeply enough to set the right direction. You have experience overseeing A/B tests on storefront elements - checkout flows, PDP layouts, navigation, collections, and you know how to design tests that produce actionable results. You manage the Amazon Marketplace Manager and direct a developer. You set the priorities, define the standards, and hold your team accountable for execution quality and speed. You are methodical but fast. You build systems that prevent problems, but when fires happen, you move immediately. If you are someone who needs to be told what to prioritize, or who waits for instructions when something breaks, this is not the right role. We need someone who owns the store like it is their own business. Your Team You will have a dedicated developer and a marketplace specialist on your team, with additional support from design and project management. You report to the Head of Growth. Nice to Have - Experience in DTC brands. - Familiarity with CRO and analytics tools. - Experience managing Shopify Plus stores across multiple regions. - Experience working with SEO agencies or specialists. - Familiarity with Amazon marketplace management. Why This Role Is Different Most "store manager" roles are glorified admin positions - updating products, toggling discounts, keeping the site from breaking. This is not that. You are the operational and experiential backbone of a nine-figure global DTC brand. You own compliance across three regulatory jurisdictions. You own site performance across three storefronts. You own brand and design consistency across every customer-facing digital touchpoint. You own SEO. You own the Amazon marketplace. And you run A/B tests on the storefront to continuously improve the experience. The decisions you make directly impact checkout completion rates, compliance risk, and site performance for millions of customer sessions. If you want a role where operational excellence is not just expected but directly tied to commercial results, this is it. Practical Details - Fully remote. GMT timezone preferred. - Competitive salary paid in USD. - Performance-driven culture — we reward results, not hours logged. - You will work inside a fast-moving global team of operators, not committees Only CVs in English will be considered.