Provide accurate interpretation for limited English proficiency patients, assist with scheduling and clerical tasks, and promote teamwork while responding positively to patients and co-workers in a fast-paced clinic environment.

• Execute enterprise translation, localization, and ADA compliance strategies across regulated and operational communications. • Govern translation memory, terminology assets, localization tools, and accessibility standards to ensure quality, consistency, and efficient delivery. • Ensure communications are culturally appropriate, linguistically accurate, and accessible across all supported languages and formats. • Lead day‑to‑day ADA compliance operations in alignment with WCAG 2.2, ADA, Section 508, and applicable state requirements. • Oversee production and validation of accessible formats, including screen‑reader‑ready outputs, audio, braille, large print, captions, transcripts, and alt text. • Partner with platform teams to embed multilingual and accessibility requirements into SmartCOMM, OpenText/Dialogue, and AXP templates and components. • Support consistent implementation of language logic, accessibility structures, and alternate‑format rules across communication platforms. • Manage and optimize workflows for translation intake, localization, accessibility review, and alternate‑format production. • Oversee external vendors and internal partners, including service levels, quality reviews, and capacity planning. • Track performance metrics and drive continuous improvement to reduce rework, improve cycle time, and strengthen compliance outcomes. • Lead and develop a team of localization and accessibility specialists in close partnership with Communications Platform Operations & Production leadership.

Title: English / Spanish Language Interpreters - NC Location: Winston-Salem North Carolina US Job Description: Kelly® Professional & Industrial has open opportunities for remote Spanish Interpreters.   We are currently looking for skilled Bilingual Call Center Interpreters that are available to work from home and interpret high volume inbound calls. Full Time, Temporary Details of the position: - Work from Home (Must reside in the United States) - Currently looking for Full (37.5) and Part time Minimum (25) hrs - $15 an hour – Long term contract - 3 Weeks of Paid Training, Training hours 5am-12:30 Pacific Standard Time - Helping others in your community connect in meaningful work - Perks and options for benefits - Video Interpreting may occur as well A typical day in this position might look like: - Handling real-time Live calls on demand in a quiet home office - Help interpret Spanish/English conversations for a wide range of industries including Healthcare, Government entities, Police Services, Insurance, Financial, and Travel & Hospitality. - Interpreting Spanish/English conversations that may be simple, complex, or technical Ideal Candidates will be: - Fully fluent in both Spanish and English - Able to work a minimum of 25 hours a week - Manual dexterity to type or write notes - Previous experience not required - Education or work experience in teaching or translation considered an asset - Comfortable being on camera as Interpreting in video calls will be a mandatory occurrence in this position   Remote technical requirements - The use of your personal device such as a smartphone, tablet, laptop or desktop - Private High speed Internet connection for work related electronic communication. Satellite internet not permitted - Dry Erase Marker Board/Paper Shredder - A dedicated private and quiet workspace within your home

• Responsible for translating written materials, including new releases and marketing materials. • Maintaining high quality of translations. • Flexibility for last-minute changes to source material. • Manage short-term and long-term projects effectively. • Communicate effectively in a team-driven environment.