About Valatam We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role Provide high-level support to U.S. executives as a remote bilingual assistant from Latin America. Manage calendars, emails, and executive projects in a fast-paced environment. Key Responsibilities - Manage executive calendars and emails. - Schedule and coordinate meetings across time zones. - Prepare presentations, reports, and documents. - Record meeting minutes and follow up on tasks. - Maintain confidentiality and professional communication. - Other similar or related tasks.

About Valatam We’re Valatam,  a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re thrilled to be certified as a Great Place to Work for the 2025-2026 period, proof that great work starts with great people. About the Role Provide high-level support to U.S. executives as a remote bilingual assistant from Latin America. Manage calendars, emails, and executive projects in a fast-paced environment. Key Responsibilities - Manage executive calendars and emails. - Schedule and coordinate meetings across time zones. - Prepare presentations, reports, and documents. - Record meeting minutes and follow up on tasks. - Maintain confidentiality and professional communication. - Other similar or related tasks.

• Own and manage the CEO’s calendar, inbox, scheduling, meetings, and travel using AI scheduling and triage tools. • Deliver a daily morning briefing summarizing the day’s agenda, overnight email highlights, key priorities, and any items requiring the CEO’s direct attention. • Interact naturally with the CEO via text, voice memo, Teams, or email — capturing notes, dates, contacts, and action items from any channel and organizing them into a structured system. • Attend key meetings (live or via AI transcription tools), capture notes, track action items, and ensure follow-through. • Prioritize and filter communications to reduce noise and protect the CEO’s focus time. • Set up, manage, and continuously improve AI assistant tools (e.g., Lindy, Microsoft Copilot, Fireflies) to automate email triage, meeting prep, follow-ups, and task extraction. • Use AI tools to draft email replies, pre-meeting research briefs, and end-of-day summaries in the CEO’s voice and style. • Track priorities, deadlines, and commitments across tools — surfacing what matters without the CEO needing to ask. • Proactively research and recommend new AI tools, workflows, and automations that improve executive operations. • Develop a working understanding of Narwal’s business, operations, key clients, and growth priorities. • Act as a liaison for internal teams and external partners on behalf of the CEO. • Coordinate across sales, marketing, delivery, and HR to keep initiatives moving. • Support business development and client coordination activities with research and preparation. • Handle expense reporting, travel planning, and personal administration with discretion. • Coordinate complex travel arrangements including flights, hotels, ground transport, and itineraries (advanced). • Support presentation creation using Microsoft PowerPoint, Copilot, Claude.ai for meeting prep, client decks, and internal reviews (advanced). • Be the CEO’s trusted thought partner, someone who understands his work style, anticipates needs, and operates one step ahead. • Develop deep familiarity with Narwal’s clients, culture, and decision-making dynamics. • Protect the CEO’s time and energy by filtering distractions, solving problems independently, and knowing when to escalate vs. handle.

ABOUT TEMENOS Temenos powers a world of banking that creates opportunities for billions of people and businesses everywhere. We have been doing this for over 30 years through the pioneering spirit of our Temenosians who are passionate about making banking better, together. We serve over 3000 clients from the largest to challengers and community banks in 150+ countries. We collaborate with clients to build new banking services and state-of-the-art customer experiences on our open banking platform, helping them operate more sustainably. At Temenos, we have an open-minded and inclusive culture, where everyone has the power to create their own destiny and make a positive contribution to the world of banking and society. VALUES Care about transforming the Banking landscape. Commit to being part of an exciting culture and product evolving within the financial industry. Collaborate effectively and proactively with teams within or outside Temenos. Challenge yourself to be ambitious and achieve your individual as well as the company targets. THE ROLE We are seeking a highly proactive, detail‑oriented Executive Assistant to provide dedicated support to our Chief Product Officer (CPO) and the broader Product Organization. This role is critical in ensuring seamless operations, effective communication, and strong organizational alignment across the global Product function. The Executive Assistant will handle complex scheduling, cross‑functional coordination, confidential information, and operational processes that enable the CPO and Product leadership team to focus on strategic priorities. You will thrive in this role if you excel at anticipating needs, managing multiple priorities, and fostering strong relationships across teams and time zones. RESPONSIBILITIES Executive Support - Manage complex calendars, scheduling, and prioritization for the CPO across global time zones. - Coordinate travel arrangements, itineraries, visas, and logistics while ensuring cost‑efficiency and compliance. - Handle confidential information with discretion and professionalism. - Prepare agendas, materials, and follow‑ups for executive meetings, board presentations, and internal reviews. - Support inbox and communication management, including drafting or routing key messages. Product Organization Coordination - Facilitate alignment across the Product Leadership Team (PLT) by organizing recurring meetings, reviews, and offsites. - Track actions across teams and ensure timely completion and communication. - Support budget tracking, vendor management, and procurement needs for the Product organization. - Assist with onboarding logistics for new Product team members. Operational Excellence - Maintain and optimize processes that improve the effectiveness of the Product organization, including documentation, reporting, and knowledge management. - Manage special projects as assigned by the CPO, often involving cross‑functional collaboration with Engineering, HR, Finance, and Communications. - Serve as a point of contact for internal and external stakeholders. SKILLS & EXPERIENCE - 5+ years of experience supporting senior executives, preferably in a global technology or software organization. - Exceptional organizational and project‑management skills with the ability to prioritize and multitask in a fast‑paced environment. - Strong written and verbal communication skills; ability to draft high‑quality executive‑level correspondence. - High degree of emotional intelligence, professionalism, and discretion. - Proficiency in Microsoft 365 (Outlook, Teams, PowerPoint, Excel, SharePoint). - Experience coordinating across global teams and managing stakeholders at all levels. - Resourceful, proactive, and solutions‑oriented mindset. - Ability to work independently while collaborating effectively with cross‑functional partners SOME OF OUR BENEFITS include: - Maternity leave: Transition back with 3 days per week in the first month and 4 days per week in the second month - Civil Partnership: 1 week of paid leave if you're getting married. This covers marriages and civil partnerships, including same sex/civil partnership - Family care: 4 weeks of paid family care leave - Recharge days: 4 days per year to use when you need to physically or mentally needed to recharge - Study leaves: 2 weeks of paid leave each year for study or personal development Please make sure to read our Recruitment Privacy Policy