Innovate Remotely This position is fully remote, allowing you to enjoy the flexibility of working from home while collaborating with skilled team members and contributing to groundbreaking solutions. Your Impact Lowe's Pro Supply is a wholly owned subsidiary of Lowe's Companies Inc primarily focused on serving the multi-family property management industry with maintenance, repair, and operating supplies. The business is experiencing rapid expansion and we are seeking a Credit Representative. The Credit Representative is primarily responsible for ensuring their assigned portfolio of accounts makes all necessary payments. Their duties include monitoring payable statements, contacting customers to notify them of overdue payments and document debts collected. The idea candidate will possess strong customer service skills, working knowledge of credit/collections, and strong organizational skills. What You Will Do - Responsible for aging and soft collections within assigned portfolio of accounts (800-1000+ accounts) by telephone and/or email to process payments and/or initiate collections procedure, including release orders. - Maintain accurate records of contacts and attempted contacts with account customer, as well as, records of any payments collected from the customers and accurate customer contact information - Provide white glove customer service through answering inbound calls timely and process inquires/requests from ZenDesk ticketing system. - Partner closely with Outside Sales Representatives and Pro Solutions Center - Research and reconcile misapplications, overpayments, and unapplied cash, requesting refund checks, as needed - Submit regular reports on the status of unpaid accounts and any repayment progress - Leverage customer data (payment history, purchases, ability to pay, business strategy) to make decisions on credit limits, payment plans, etc.) - Other duties, as assigned Minimum Qualifications - High school diploma or GED High school diploma or equivalent or equivalent years of experience in lieu of education requirement, if applicable - Minimum 3 years’ experience in credit and collections environment Preferred Skills/Education - Bachelor’s degree - Cforia experience Pay Range: $16.42 - $27.42 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit our benefits page. Lowe's hourly remote associates cannot reside in Alaska, California or Hawaii. Lowe's salaried remote associates cannot reside in Alaska or Hawaii. About Lowe’s Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Qualified applicants with arrest or conviction records will be considered for Employment in accordance with applicable laws, including the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. Lowe’s believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, assets, information and products; partnering, supervising, and regularly working with other Lowe’s employees; and adhering to and monitoring compliance and safety guidelines. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated salary range for this position is $15.94 - $17.04 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. This is a remote position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. - Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. - Verifies payment information adjustments to supervisor. - Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. - Complies with the Fair Debt Collector Practices Act (FDCPA). - Responds to customer inquiries regarding account status. - Researches customer’s accounts thoroughly and documents appropriately. - Resolves discrepancies and prepares adjustments and refunds as necessary. - Ensures that all information regarding collection activity of account is entered accurately into the billing system. - Brings recurring issues to the attention of the department supervisor. - Initiates payments and resubmits bills as necessary. - Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships. - Report to work punctually at assigned starting time, and have reliable, consistent attendance - Performs other duties as required. SUPERVISORY RESPONSIBILITIES - N/A MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience - High school diploma is required. - One year of related experience is required. Certificates, Licenses, Registrations or Professional Designations - N/A SKILLS, KNOWLEDGE AND ABILITIES - Business Acumen - Problem Solving/Analysis - Communication Proficiency - Personal Effectiveness/Credibility Computer Skills - Basic skills in Word and Excel Language Skills - English (reading, writing, verbal). Mathematical Skills - Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. Other Skills PHYSICAL DEMANDS This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. WORK ENVIRONMENT Work is performed in an office setting with exposure to moderate noise. TRAVEL Occasional travel as required. OTHER INFORMATION The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. #AccendraHealth

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated salary range for this position is $15.94 - $17.04 hourly. The actual compensation offered may vary based on job related factors such as experience, skills, education and location. This is a remote position. ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. - Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. - Verifies payment information adjustments to supervisor. - Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. - Complies with the Fair Debt Collector Practices Act (FDCPA). - Responds to customer inquiries regarding account status. - Researches customer’s accounts thoroughly and documents appropriately. - Resolves discrepancies and prepares adjustments and refunds as necessary. - Ensures that all information regarding collection activity of account is entered accurately into the billing system. - Brings recurring issues to the attention of the department supervisor. - Initiates payments and resubmits bills as necessary. - Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships. - Report to work punctually at assigned starting time, and have reliable, consistent attendance - Performs other duties as required. SUPERVISORY RESPONSIBILITIES - N/A MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience - High school diploma is required. - One year of related experience is required. Certificates, Licenses, Registrations or Professional Designations - N/A SKILLS, KNOWLEDGE AND ABILITIES - Business Acumen - Problem Solving/Analysis - Communication Proficiency - Personal Effectiveness/Credibility Computer Skills - Basic skills in Word and Excel Language Skills - English (reading, writing, verbal). Mathematical Skills - Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. Other Skills PHYSICAL DEMANDS This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. WORK ENVIRONMENT Work is performed in an office setting with exposure to moderate noise. TRAVEL Occasional travel as required. OTHER INFORMATION The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. #AccendraHealth

At Accendra Health, we understand that healthcare is complex, and we’re here to make it easier. We help deliver care beyond traditional settings, making essential products and services more accessible through every stage of life. As part of the care team, our teammates play a critical role in delivering personalized, long-term care for the patients we serve. With deep expertise promoting health outside the hospital and a presence in communities nationwide through our Apria and Byram Healthcare brands, Accendra Health does more than just deliver the essentials. If you’re interested in meaningful work with impact, explore our career opportunities and join us in our purpose of Bringing Care To Life™. JOB SUMMARY The collections representative follows-up with insurance companies to resolve unpaid claims. The anticipated hourly range for this position is $16.00-17.00. The actual compensation offered may vary based on job-related factors such as experience, skills, education, and location. ESSENTIAL DUTIES AND RESPONSIBILITIES - Researches any overdue account balance that is fully or partially unpaid and follows up by mail and/or phone to insurance carriers or customers on delinquent payments. - Reviews unpaid and underpaid claims. Resubmits or appeals as necessary. - Verifies payment information adjustments to supervisor. - Coordinates collection activities for delinquent accounts by preparing information for external collection agencies or attorneys. - Complies with the Fair Debt Collector Practices Act (FDCPA). - Responds to customer inquiries regarding account status. - Researches customer’s accounts thoroughly and documents appropriately. - Resolves discrepancies and prepares adjustments and refunds as necessary. - Ensures that all information regarding collection activity of account is entered accurately into the billing system. - Brings recurring issues to the attention of the department supervisor. - Initiates payments and resubmits bills as necessary. - Pursues patient for payment obligations when insurance defaults as permitted by law or contractual relationships. - Report to work punctually at assigned starting time, and have reliable, consistent attendance - Performs other duties as required. SUPERVISORY RESPONSIBILITIES - N/A MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience - High school diploma is required. - One year of related experience is required. Certificates, Licenses, Registrations or Professional Designations - N/A SKILLS, KNOWLEDGE AND ABILITIES - Business Acumen - Problem Solving/Analysis - Communication Proficiency - Personal Effectiveness/Credibility Computer Skills - Basic skills in Word and Excel Language Skills - English (reading, writing, verbal). Mathematical Skills - Basic level mathematical proficiency, with a strong ability to understand, interpret and develop spreadsheet data. Other Skills PHYSICAL DEMANDS This is a stationary position that requires frequent sitting or standing, repetitive wrist motions, grasping, speaking, listening, close vision, color vision, and the ability to adjust focus. It also may require occasional lifting, carrying, walking, climbing, kneeling, bending/stooping, twisting, pulling/pushing, walking, bending, stooping, and reaching above the shoulder. Employees in this position must be physically able to efficiently perform the essential functions of the position. Reasonable accommodations will be provided to assist or enable qualified individuals with disabilities to perform the essential functions of the position, upon request. WORK ENVIRONMENT Work is performed in an office setting with exposure to moderate noise. TRAVEL Occasional travel as required. OTHER INFORMATION The essential duties and responsibilities, physical requirements, and work environment described above are representative of those typically required for this position but may vary depending on staffing and business needs at specific locations. The inclusion or omission of a specific duty or physical requirement is, therefore, not determinative of whether that function is essential to a specific individual’s position. PLEASE NOTE: This is a remote position which is US-based. This role requires individuals to physically reside and work within the United States. Company systems and equipment are monitored for security and other purposes and removal of Company equipment outside of the United States is not permitted without prior authorization. Teammate Benefits As an Accendra Health employee, you have choices to fit your life. Our comprehensive benefits program is designed to meet you where you are — through all of life’s stages. We’ve got you and your family covered with benefits that support your health, finances, and overall wellness. Our benefits program includes: - Medical, dental, and vision care coverage - Paid time off plan - 401(k) Plan - Flexible Spending Accounts - Basic life insurance - Short-and long-term disability coverage - Accident insurance - Teammate Assistance Program - Paid parental leave - Domestic partner benefits - Mental, physical, and financial well-being programs If you feel this opportunity could be the next step in your career, we encourage you to apply. Accendra is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law. Note: Accendra is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at our Company via email, the Internet, or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of our Company. No fee will be paid in the event the candidate is hired by our Company as a result of the referral or through other means. #AccendraHealth