• Collaborates with clinical departments, coding, finance, and IT to resolve discrepancies • Partners with charge generating departments to ensure accurate, timely charge capture • Conducts routine reviews of charges and documentation to identify missed revenue • Assists clinical and operational teams with the resolution of charge discrepancies and denials related to charge capture • Partners with clinical and operational areas to evaluate new services or procedural updates • Conducts root cause analysis, providing data-driven recommendations for revenue cycle departments • Provides basic education to departments regarding charge capture expectations, regulatory updates, and revenue reconciliation.

• Supports and maintains Epic applications and other related technical integrations to meet the needs of the organization. • Provides routine maintenance of Epic applications and systems using existing internal processes, policies, and procedures. • Troubleshoots and resolves basic Epic application issues and provides end user support. • Escalates issues appropriately to application team members. • Assists the team in analyzing Epic vendor software updates and tests updates according to scripts. • Codes for Epic application including building application tables and reports. • Assists with updating testing scripts to incorporate ongoing system development and implementations. • Builds requirements for configuration and business process changes. • Follows tasks as assigned in project plans for routine projects in order to support meeting milestones and timeframes. • Performs standard system testing both unit and integrated. • Organizes requirement specifications, using data, diagrams, and flowcharts to inform decision making. • Performs other duties as assigned.

• Be a key part of the Capital Rx Privacy Office and work closely with the Legal, Compliance, Information Technology Security & Compliance (ITSC), and AI Development teams. • Identify potential gaps, analyze processes and controls, and implement improvements, including software/technology solutions, to help ensure compliance with regulations and best practices while emphasizing opportunities for greater efficiency and automation. • Develop new, and enhance existing, privacy policies, procedures, and training. • Keep current with privacy legislation/regulations and industry trends; analyze and report requirements and impacts on privacy programs, privacy notices, product and service offerings, and business operations. • Work with business units across the company on the technical implementation of privacy compliance including data mapping, privacy impact assessments, and rights requests, and support ongoing operations of these efforts from the Privacy side. • Coordinate with business units regarding data breach and security incident response. • Participate in regular Privacy, Compliance, and ITSC focused internal and externals audits, questionnaires, and vendor assessments. • Support special projects as needed for the Privacy Office. • Responsible for adherence to the Capital Rx Code of Conduct including reporting of noncompliance.

• Support the development and maintenance of measurement frameworks for paid media campaigns • Help define and track KPIs aligned to campaign objectives • Monitor campaign performance and flag trends, anomalies, or optimization opportunities • Contribute to cross-channel performance analysis • Support website measurement through tagging, tracking, and data quality checks • Analyze user behavior, conversion funnels, and content engagement to surface insights • Build and maintain dashboards and recurring reports • Pull and synthesize data from multiple sources • Contribute data-driven input to campaign planning and test-and-learn initiatives • Stay current on industry trends