SSM Health

• Supports and maintains applications and other technical integrations to meet the needs of the organization. • Troubleshoots and resolves basic application issues and provides end user support. • Monitors applications for issues in connection with maintenance, upgrades and implementations. • Acts as the primary point of contact for ongoing production maintenance, support, and troubleshooting.

Role Description Provides services as a patient navigator throughout the continuum of care. - Functions as a liaison for management staff, administration, physicians, managed care companies, community organizations, and other customers. - Collaborates with physicians and advanced practice providers to ensure quality outcomes. - Coordinates efforts for treatment and promotes quality improvement and educational efforts. - Compiles data, tracks outcomes, and makes recommendations for process improvement. - Provides referrals/support for follow-up care for patients who are uninsured or underinsured. - Utilizes the nursing process of assessment, planning, intervention, and evaluation in all patient encounters. - Assists medical provider with processing of diagnostic results bringing significant values to the provider’s attention. - Exhibits knowledge of tests and procedures and their significance as related to patient care. - Recognizes the implementation of dosages, interactions, side effects, adverse effects, routes of administration of drugs as they apply to individual patients. - Uses knowledge of medications in instructing patients about medication therapy. - Establishes working relationships teaching protocols for patient education, family counseling and general public information. - Works in a constant state of alertness and safe manner. - Performs other duties as assigned. Qualifications - Graduate of accredited school of nursing or education equivalency for licensing. - Three years' registered nurse experience. Requirements - Constant use of speech to share information through oral communication. - Constant standing and walking. - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, reaching and keyboard use/data entry. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of smell to detect/recognize odors. - Frequent use of hearing to receive oral communication, distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Occasional lifting/moving of patients. - Occasional bending, stooping, kneeling, squatting, twisting, gripping and repetitive foot/leg and hand/arm movements. - Occasional driving. - Rare crawling and running. Benefits - Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: instant access to earned, unpaid base pay through DailyPay (fees may apply) for eligible hourly team members. - Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

• Manages the day-to-day operations of assigned accounting area(s) of the organization which is to process transactions, provide analysis and reporting, and to resolve escalated issues. • Develops, implements and continuously improves policies, procedures, and processes. • Develops templates necessary to support operations. • Resolves escalated or complex issues that require managerial intervention or involve other process areas. • Reports on metrics in order to maximize effectiveness and efficiency of process area. • Emphasizes key performance indicators and metrics for general accounting. • Ensures delivery of business results by meeting or exceeding all contractual service level agreements and managing General Accounting costs. • Monitors regulatory environment to stay abreast of compliance requirements and to propose internal control standards. • Manages accounting reporting requirements of assigned area(s). • Utilizes reporting tools to gain operational insight in order to identify and manage problems and propose resolutions. • Completes more complex accounting responsibilities including, but not limited to, journal entries, allocations, eliminations, and consolidations. • Responsible for management functions including activities related to staffing such as recruitment, hiring, performance evaluation, and compensation determination. • Performs other duties as assigned.

• Directs assigned program(s) to meet business objectives. • Collaborates with outside stakeholders or vendors to secure support for project goals to advance the organization’s objectives. • Interfaces with senior leadership to communicate opportunities, issues and general knowledge of relationships with outside of the organization providers or vendors to ensure strong working relationships. • Develops strategic plans and infrastructure to align with defined business goals. • Directs program through evolving program creation, management tools, and reporting capabilities. • Recommends program budget and monitors and adjusts plan as resource requirements change. • Communicates and documents program quality outcomes and progress metrics. • Addresses and resolves project issues to ensure goals remain on track.

Role Description We are looking for a nurse who possesses leadership and oversight of documentation quality processes for home health and hospice services. This role ensures consistent, high-quality clinical documentation and works collaboratively across teams to maintain compliance and support billing integrity. - Oversee quality review of clinical documentation processes across home health and hospice. - Monitor front-end documentation workflows to ensure consistency, accuracy, and adherence to standards. - Lead and manage the coding team responsible for evaluating documentation for coding accuracy and billing integrity. - Partner with cross-functional stakeholders to identify risks and recommend process improvements impacting documentation and billing. - Support compliance initiatives and uphold organizational standards for documentation quality and integrity. Qualifications - Experience in clinical documentation quality review, coding, or related healthcare operations. - Strong understanding of documentation standards, coding practices, and billing integrity. - Demonstrated ability to lead teams and manage performance in a complex healthcare environment. - Experience collaborating across departments to drive process improvement and risk mitigation. - Knowledge of home health and/or hospice operations. Requirements - Bachelor’s degree in nursing required or equivalent years of experience and education. - Five years' experience in home health, hospice, post-acute, or other health-related organization, with demonstrated leadership responsibility. - State of Work Location: Illinois - Registered Professional Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR). - State of Work Location: Missouri - Registered Nurse (RN) Issued by Compact State or Registered Nurse (RN) - Missouri Division of Professional Registration. - State of Work Location: Oklahoma - Registered Nurse (RN) Issued by Compact State or Registered Nurse (RN) - Oklahoma Board of Nursing (OBN). - State of Work Location: Wisconsin - Registered Nurse (RN) Issued by Compact State or Registered Nurse (RN) - Wisconsin Department of Safety and Professional Services. Benefits - Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: instant access to earned, unpaid base pay through DailyPay (fees may apply). - Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

• Analyzes and interprets complex regulatory changes from CMS, Medicare Administrative Contractors (MACs), Medicaid, and commercial payers. • Translates regulatory guidance into actionable operational workflows and billing practices. • Serves as an organizational subject matter expert on reimbursement and compliance requirements. • Leads large-scale, cross-functional revenue cycle and compliance projects from initiation through implementation. • Coordinates efforts across departments including coding, billing, clinical operations, compliance, and finance. • Develops project plans, timelines, and deliverables to ensure timely execution of regulatory initiatives. • Supports audit response efforts, including documentation review, appeal strategy, and corrective action planning. • Provides advanced education and guidance to revenue cycle teams and operational leaders. • Develops training materials and communications related to regulatory updates and compliance expectations. • Acts as a liaison between regulatory guidance and frontline operational execution.

Role Description Provides remote care to patients under the direction of a qualified health care provider, functioning within the scope of license to support different clinics and/or specialty clinics. Participates in program development and process improvement. - Completes nursing workflows per department protocols including virtual/telephonic patient program admission, virtual/telephonic patient assessments and education, patient care planning and care coordination, and remote patient monitoring (RPM) escalation follow-up. - Delivers safe and quality care in line with provider orders, remote patient monitoring department protocols, and established nursing care standards. - Provides documentation that follows the established treatment plan, supports coordination of patient care, meets regulatory requirements, and ensures reimbursement. - Communicates with management team, patient care team (including clinical staff and providers), and patient/patient caregiver(s) per department protocols. - Uses electronic technology for data collection, documentation, information gathering, and communication. - Applies the existing body of evidence-based practice and scientific knowledge in health care to nursing practice, ensuring that nursing care is delivered based on patient’s age-specific needs and clinical needs as described in the department's scope of service. - Works in a constant state of alertness and safe manner. - Performs other duties as assigned. Qualifications - Graduate of accredited school of nursing or education equivalency for licensing. - One year experience registered nurse experience. Requirements - Constant use of speech to share information through oral communication. - Constant standing and walking. - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, reaching and keyboard use/data entry. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of smell to detect/recognize odors. - Frequent use of hearing to receive oral communication, distinguish body sounds and/or hear alarms, malfunctioning machinery, etc. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Occasional lifting/moving of patients. - Occasional bending, stooping, kneeling, squatting, twisting, gripping and repetitive foot/leg and hand/arm movements. - Occasional driving. - Rare crawling and running. Benefits - Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. - Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Role Description Join a team where your expertise helps ensure providers are ready to deliver care from day one. As a Provider Enrollment Coordinator Lead, you’ll play a critical role in overseeing provider onboarding and payer enrollment—supporting timely access to health plans and a seamless patient care experience. In this role, you’ll lead and mentor a team of enrollment specialists while serving as a subject matter expert on complex enrollment processes, payer requirements, and best practices. You’ll partner closely with clinical leaders, managed care, and credentialing teams to streamline workflows, improve turnaround times, and maintain accurate provider data. This position offers the opportunity to combine leadership, operational excellence, and collaboration—supporting provider readiness, strengthening revenue cycle outcomes, and enhancing the overall experience for both providers and patients. Qualifications - High School diploma/GED or 10 years of work experience - Three years’ experience Requirements - Leads or coordinates shift operations of assigned activities, resources and staff. - Serves as a technical or functional resource and performs similar duties with staff. - Assigns, monitors and reviews progress of work. - Monitors and reports compliance with policies and/or procedures. - Oversees and evaluates orientation and training of assigned associates. - May provide input in the review and evaluation of staff performance. - Performs the duties of the Provider Enrollment Coordinator. - Maintains knowledge of enrollment forms and related systems. - Monitors claims held during enrollment application process. - Monitors balances adjusted for enrollment issues and communicates where the timing in the onboarding and enrolling process is creating issues. - Performs other duties as assigned. Physical Requirements - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of hearing and speech to share information through oral communication. - Frequent keyboard use/data entry. - Occasional bending, stooping, kneeling, squatting, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Rare climbing. Benefits - Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: instant access to earned, unpaid base pay for eligible hourly team members (fees may apply). - Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.

Role Description Play a key role behind the scenes in ensuring providers are properly credentialed and enrolled with health plans, enabling seamless access to care for patients. In this collaborative, detail-driven role, you will manage enrollment processes, maintain accurate provider data, and partner across teams to resolve issues and support operational success. If you thrive in a fast-paced environment and enjoy working across systems and teams, this is a great opportunity to make a meaningful impact. Responsible for proactive enrollment of physicians and other health care practitioners for participation in government programs and with contracting commercial payers. Qualifications - High School diploma/GED or 10 years of work experience - One year experience Requirements - Responsible for identifying denial trends and working with team to facilitate root cause analysis and continuous process improvement. - Prepares and submits government credentialing applications and supporting documentation for the purpose of enrolling and re-enrolling individual physicians and other healthcare practitioners with Medicare, Medicaid and other government payers. - Prepare and submit government payer re-credentialing applications as required by Medicare, Medicaid or other government payers. - Coordinate with regional managed care staff to ensure physicians and other health care providers are enrolled timely with contracted commercial payers. - Work claim edit work queues and add provider identification numbers to Epic to ensure claims are released for payment. - Follow up on claims that are rejected or denied due to provider enrollment issues. - Coordinate with medical group leaders and clinic staff on all enrollment matters, including receiving timely notification of new providers, obtaining necessary enrollment documents timely and providing feedback relating to provider issues that impede the enrollment process. - Performs other duties as assigned. Physical Requirements - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, kneeling, squatting, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Rare climbing. Benefits - Paid Parental Leave: we offer eligible team members one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: our voluntary benefit offered through DailyPay offers eligible hourly team members instant access to their earned, unpaid base pay (fees may apply) before payday. - Upfront Tuition Coverage: we provide upfront tuition coverage through FlexPath Funded for eligible team members.

Role Description Leads patient account representatives in performing activities or tasks relating to patient accounts. - Leads or coordinates shift operations of assigned activities, resources, and staff. - Serves as a technical or functional resource and performs similar duties with staff. - Assigns, monitors and reviews progress of work. Monitors and reports compliance with policies and/or procedures. - Oversees and evaluates orientation and training of assigned associates. May provide input in the review and evaluation of staff performance. - Performs the duties of a Patient Account Representative. - Performs other duties as assigned. Qualifications - Experience with hospital insurance denials and payor portals. - Proficient computer skills. - Excellent communication service skills. - Lead or supervisory experience preferred. Requirements - High School diploma/GED or 10 years of work experience. - Three years' experience. - Frequent lifting/carrying and pushing/pulling objects weighing 0-25 lbs. - Frequent sitting, standing, walking, reaching and repetitive foot/leg and hand/arm movements. - Frequent use of vision and depth perception for distances near (20 inches or less) and far (20 feet or more) and to identify and distinguish colors. - Frequent use of hearing and speech to share information through oral communication. Ability to hear alarms, malfunctioning machinery, etc. - Frequent keyboard use/data entry. - Occasional bending, stooping, kneeling, squatting, twisting and gripping. - Occasional lifting/carrying and pushing/pulling objects weighing 25-50 lbs. - Rare climbing. Benefits - Paid Parental Leave: one week of paid parental leave for newborns or newly adopted children (pro-rated based on FTE). - Flexible Payment Options: instant access to earned, unpaid base pay for eligible hourly team members (fees may apply). - Upfront Tuition Coverage: upfront tuition coverage through FlexPath Funded for eligible team members.