Dynamic Bilingual Case Coordinator Needed! This role involves coordinating with patients, healthcare providers, and other stakeholders, reviewing and validating case information, and documenting all activities. The Case Coordinator also handles inbound and outbound calls, reports adverse events, and provides feedback to improve the patient experience. What we offer (and why you’ll love it here!): - Epic Work-Life Balance: Flexible work options because we value your time and well-being. - Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers. - Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey. - Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package. - What & Where: Full-Time & Remote across Canada - Closing Date: May 5, 2026 Why BioScript Solutions? At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey? Your Mission: - Manage assigned patient cases and/or projects, ensuring timely, compliant, and high‑quality service delivery in accordance with organizational policies and case management processes. - Coordinate effectively with patients, physicians’ offices, laboratories, and internal/external stakeholders to support smooth initiation and ongoing maintenance of services. - Review, analyze, validate, and document patient and healthcare provider information, maintaining accurate, complete, and up‑to‑date case records while ensuring strict confidentiality. - Accurately receive, document, and report Adverse Events in line with organizational protocols and guidelines. - Provide professional inbound and outbound telephone support, maintaining clear, consistent communication and addressing inquiries or concerns from stakeholders. - Perform administrative and data entry duties, including preparation and review of written materials (letters, invoices, reports, and presentations) and management of correspondence, files, and records. - Organize, file, scan, copy, fax, and maintain office documents to support efficient workflow and easy retrieval. - Contribute feedback to improve patient and stakeholder experience and participate in ongoing product and process training. - Available to work rotating shifts Monday through Friday between 8:00 AM and 8:00 PM EST. What You Bring to the Table: - Education: - Post-secondary education in related field is required. - Experience: - Minimum of 1 year of experience in client service within a busy health care environment. - Experience in a high call volume call center is an asset. - Experience in the pharmaceutical field is an asset. - Previous experience in case management is an asset. - Skills: - Proven excellence in customer service-related tasks. - Exceptional organizational skills and strong attention to detail. - Demonstrated prioritization skills and ability to multi-task to meet tight deadlines. - Strong problem-solving skills and comfortable working with some autonomy. - Comfortable working with computers and technology, specifically the Microsoft Office suite of products. - Effective interpersonal skills with a positive demeanor under varying stress levels - English proficiency is required for this position to effectively communicate with internal and external stakeholders. - Bilingualism (French and English) required. Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location. We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day. We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders. We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at recruitment@bioscript.ca. Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you! Take a look firsthand at what we do here! - https://www.youtube.com/watch?v=Prd_s5vXynQ #INDA

Role Description The Cadence Health team is seeking a remote NBHWC Certified Health Coach (internally known as a Clinical Navigator) to provide virtual patient support across Cadence care programs. In this role, you will support Medicare patients living with chronic conditions by: - Reinforcing care plans - Encouraging adherence to medications and preventive care - Providing education that helps patients better manage their health Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, your work may include: - Structured patient check-ins - Coaching and goal-setting - Care coordination to close gaps in care - Addressing barriers such as access to resources, transportation, or medication refills - Documenting patient interactions in the Cadence platform - Collaborating closely with the clinical team to escalate concerns - Coordinating next steps to ensure patients feel supported, informed, and engaged throughout their care journey Schedule: - This is a full-time, remote position based in the United States. - Standard working hours are Monday through Friday. - Schedule options are either: - Mountain Time: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM - Pacific Time: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM What you'll do: - Conduct outbound telephonic patient outreach to support patients enrolled in Cadence care programs - Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease - Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals - Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change - Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision - Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies - Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools - Document patient interactions, outcomes, and follow-up plans in the Cadence platform - Identify barriers to care (including social needs) and connect patients with resources or internal support pathways - Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack - Contribute feedback to improve workflows in a fast-moving, change-oriented environment Qualifications - An active NBHWC health coaching certification is required - At least 1 year of experience as a health coach is required - Experience providing patient education and support to individuals managing chronic conditions is required - Remote work readiness (including stable high-speed WiFi) is required - Fluency in Spanish is strongly preferred Requirements - Strong patient education, coaching, and care coordination skills - Skilled in supporting patients in managing their health and chronic conditions by meeting them where they are in life - considering their age, lifestyle, and diet - Strong documentation habits and attention to detail - Reliable attendance and strong schedule adherence - Exceptional written, verbal, and interpersonal communication skills - Ability to work independently in a remote, fast-paced environment with evolving workflows - Tech-savvy and comfortable navigating and/or troubleshooting multiple systems while engaging patients virtually Benefits - Competitive salaries and quarterly incentives - Medical, dental, and vision insurance - Competitive PTO - 401K and 401K match - National and local discounts powered by TriNet - Onboarding stipend for remote equipment and home office setup - Paid Parental Leave - Charitable Donation Match program

Role Description As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone. - Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources. - Achieve member enrollment goals as driven by company KPIs. - Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Document all interactions and maintain timely, accurate records of patient outreach activities. - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services. - Work with families to schedule appointments and follow-up care as needed. - Participate in training and development opportunities to stay current on healthcare trends and regulations. - Manage inbound calls from potential patients. Qualifications - Fluent in Spanish and English. - Strong, empathetic communication skills. - Motivated by goals, metrics, and monthly bonus program. - Passionate about changing the current landscape of healthcare. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Willing to work occasional overtime hours. - Are internet-connected, able to work remotely. Requirements - Experience working in a fast-paced and dynamic startup environment (bonus points). - Experience in outreach enrollments and prospecting (bonus points). - Ability to scope and tackle ambiguous problems (bonus points). Benefits - Competitive healthcare benefits. - Generous vacation policy. - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship).

Job Title: Sr DevOps/Platform – FedRAMP-Govt Work - Bilingual Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.Senior – 8+ years' experience What you’ll do Same scope as the DevOps/Platform role above: - Implement/maintain compliance-oriented controls and evidence-friendly operations - Support secure SDLC practices: vulnerability management, image scanning, patching, access controls - Work closely with security/compliance stakeholders to meet FedRAMP-aligned requirements. Must-haves - Everything in the DevOps/Platform role, plus: - Strong security hygiene: IAM least privilege, secrets, encryption, auditability. - Experience with hardened Kubernetes, network policies, container security tooling Nice to have - Experience working in regulated environments (FedRAMP, SOC 2, ISO 27001, HIPAA—any is helpful) - Prior FedRAMP program experience (even partial), SSP/control familiarity, audit support Location: ARG Work-at-Home Language Requirements: Time Type: Full time2026-12-31