Role Description The Cadence Health team is seeking a remote NBHWC Certified Health Coach (internally known as a Clinical Navigator) to provide virtual patient support across Cadence care programs. In this role, you will support Medicare patients living with chronic conditions by: - Reinforcing care plans - Encouraging adherence to medications and preventive care - Providing education that helps patients better manage their health Clinical Navigators deliver proactive, patient-centered outreach and follow-through. Depending on program needs, your work may include: - Structured patient check-ins - Coaching and goal-setting - Care coordination to close gaps in care - Addressing barriers such as access to resources, transportation, or medication refills - Documenting patient interactions in the Cadence platform - Collaborating closely with the clinical team to escalate concerns - Coordinating next steps to ensure patients feel supported, informed, and engaged throughout their care journey Schedule: - This is a full-time, remote position based in the United States. - Standard working hours are Monday through Friday. - Schedule options are either: - Mountain Time: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM - Pacific Time: 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM What you'll do: - Conduct outbound telephonic patient outreach to support patients enrolled in Cadence care programs - Provide one-on-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease - Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self-management strategies using evidence-based techniques such as motivational interviewing and SMART goals - Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change - Support patient care delivery by performing assigned tasks in accordance with Cadence clinical policies and established protocols, under appropriate clinical supervision - Educate patients on disease management, medication adherence, symptom recognition, and prevention strategies - Monitor patients' progress, adherence to treatment plans, and health outcomes through regular check-ins and remote monitoring tools - Document patient interactions, outcomes, and follow-up plans in the Cadence platform - Identify barriers to care (including social needs) and connect patients with resources or internal support pathways - Collaborate in real time with clinicians and patient support teams using tools such as our Cadence Platform, Google Workspace, and Slack - Contribute feedback to improve workflows in a fast-moving, change-oriented environment Qualifications - An active NBHWC health coaching certification is required - At least 1 year of experience as a health coach is required - Experience providing patient education and support to individuals managing chronic conditions is required - Remote work readiness (including stable high-speed WiFi) is required - Fluency in Spanish is strongly preferred Requirements - Strong patient education, coaching, and care coordination skills - Skilled in supporting patients in managing their health and chronic conditions by meeting them where they are in life - considering their age, lifestyle, and diet - Strong documentation habits and attention to detail - Reliable attendance and strong schedule adherence - Exceptional written, verbal, and interpersonal communication skills - Ability to work independently in a remote, fast-paced environment with evolving workflows - Tech-savvy and comfortable navigating and/or troubleshooting multiple systems while engaging patients virtually Benefits - Competitive salaries and quarterly incentives - Medical, dental, and vision insurance - Competitive PTO - 401K and 401K match - National and local discounts powered by TriNet - Onboarding stipend for remote equipment and home office setup - Paid Parental Leave - Charitable Donation Match program

Role Description As an Outbound Enrollment Representative, you will be responsible for making outbound calls to patients to enroll them into Pomelo Care services. You will also educate patients on Pomelo Care clinical and social resources available to them through their health plan. The ideal candidate will possess excellent verbal communication skills, empathy, and the ability to establish rapport with patients and families over the phone. - Conduct high volume outbound calls to patients to provide information and education about Pomelo Care services and resources. - Achieve member enrollment goals as driven by company KPIs. - Support patients by answering their questions, addressing their concerns, and providing guidance on how Pomelo can support their needs. - Document all interactions and maintain timely, accurate records of patient outreach activities. - Collaborate internally and externally with healthcare providers, community organizations, and other stakeholders to ensure patients receive appropriate care and services. - Work with families to schedule appointments and follow-up care as needed. - Participate in training and development opportunities to stay current on healthcare trends and regulations. - Manage inbound calls from potential patients. Qualifications - Fluent in Spanish and English. - Strong, empathetic communication skills. - Motivated by goals, metrics, and monthly bonus program. - Passionate about changing the current landscape of healthcare. - Strong organizational and time-management skills. - Ability to work independently and as part of a team. - Willing to work occasional overtime hours. - Are internet-connected, able to work remotely. Requirements - Experience working in a fast-paced and dynamic startup environment (bonus points). - Experience in outreach enrollments and prospecting (bonus points). - Ability to scope and tackle ambiguous problems (bonus points). Benefits - Competitive healthcare benefits. - Generous vacation policy. - Membership in the First Round Network (a curated and confidential community with events, guides, thousands of Q&A questions, and opportunities for 1-1 mentorship).

Job Title: Sr DevOps/Platform – FedRAMP-Govt Work - Bilingual Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today’s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Join us and be part of this journey towards greater opportunities and brighter futures.Senior – 8+ years' experience What you’ll do Same scope as the DevOps/Platform role above: - Implement/maintain compliance-oriented controls and evidence-friendly operations - Support secure SDLC practices: vulnerability management, image scanning, patching, access controls - Work closely with security/compliance stakeholders to meet FedRAMP-aligned requirements. Must-haves - Everything in the DevOps/Platform role, plus: - Strong security hygiene: IAM least privilege, secrets, encryption, auditability. - Experience with hardened Kubernetes, network policies, container security tooling Nice to have - Experience working in regulated environments (FedRAMP, SOC 2, ISO 27001, HIPAA—any is helpful) - Prior FedRAMP program experience (even partial), SSP/control familiarity, audit support Location: ARG Work-at-Home Language Requirements: Time Type: Full time2026-12-31

Great companies need great teams to propel their operations. Join the group that solves business challenges and enhances the way we work and grow. Working at Gainwell carries its rewards. You’ll have an incredible opportunity to grow your career in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As part of the Gainwell Pricing and Contracting team, the Preferred Drug List (PDL) Pharmacist supports the clinical, operational and financial PDL needs of the Medicaid Fee-for-Service line of business. This role manages the implementation, maintenance and expansion of the PDL and ensures that adjudication and related communications reflect the latest changes. The primary responsibility is the development and maintenance of a clinically appropriate and fiscally responsible PDL. Fulfilling this objective entails the following activities: monitoring drug file-related changes such as new drugs, new generics, discontinuations and their impact; developing PDL-related prior authorization criteria; identifying needed therapeutic class reviews (TCRs) and assisting with their creation and update; analyzing net cost comparisons; and monitoring Client utilization and market share trends. Additional tasks include efficiently operationalizing the program; identifying areas for improvement; and working cross-functionally to implement, update, and maintain PDL-related information in the Pharmacy Services Module. Your role in our mission - Primary point of contact for the Client for all aspects of PDL maintenance, development, expansion, and transformation - Provide PDL subject matter expertise to troubleshoot PDL-related matters - Manage weekly meetings with Client to review clinical, operational and financial impacts to the PDL - Monitor drug-related changes impacting the PDL including, but not limited to, new drugs, new generics, discontinuations, Medicaid Drug Rebate Program (MDRP) changes, price changes, drug shortages - Manage prior authorization criteria for PDL drugs - Code PDL drugs/drug statuses on the PDL coding file - Draft publications (e.g., agendas, minutes, PDL lists) for Client review and public dissemination - Participate in and contribute to clinical and financial drug review meetings - Concisely present complex clinical information to the Client and at Pharmacy and Therapeutics (P&T) Committee meetings - Take responsibility for all PDL-related pre- and post-P&T Committee meeting deliverables - Create strategy recommendations for drugs, therapeutic drug classes, and utilization management edits/criteria - Research and explain clinical and business aspects of drugs and drug strategies to internal business partners and the Client - Stay informed of upcoming changes in the drug market including brand patent expirations, generic and biosimilar releases, new drug therapies, and other industry changes that affect State drug expenditures - Interface with and function as the liaison between internal (e.g., clinical services, account pharmacy team) and external pharmacy stakeholders to ensure end-to-end PDL management - Analyze comprehensive clinical evaluations in conjunction with net cost (using State pricing methodologies and factoring in Federal Medicaid rebates and State supplemental rebates) to inform strategic PDL management recommendations - Support PDL-adjacent financial programs including volume-based agreements, value-based agreements (VBAs), the Brand over Generic program and the preferred diabetic supplies program (DSP) - Create and maintain necessary desk level procedures (DLPs) to support consistency and business continuity - Leverage out-of-the-box (OOTB) technology to optimize efficient management of the PDL operations What we're looking for - Excellent public speaking abilities - Proven experience managing formularies from clinical, operational and financial perspectives - Strong personal computer and business solutions software skills - Proven ability to interact with varied internal and external stakeholders - Proven ability to interface with and manage Account and Client relationships Additional Skills/Experience - PharmD or commensurate experience - 3+ years of experience in pharmacy benefits management or managed care - Experience working in Medicaid, healthcare technology, and/or pharmacy analytics is required - Deep clinical and operational expertise - Excellent verbal and written communication skills - Ability to abide by Gainwell policies - Ability to maintain attendance to support required quality and quantity of work - Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA). - Ability to establish and maintain positive and effective work relationships with coworkers, clients, members, providers, and customers - Ability to develop, organize, and maintain project plans and agendas What you should expect in this role - This position is remote - Supports Gainwell Pharmacy Center of Excellence (COE) This posting is intended for pipelining purposes and will remain open to accept applications on an ongoing basis. The pay range for this position is $113,700.00 - $162,400.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You’ll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities. We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You’ll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings. Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines “wages” and “wage rates” to include “all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.