• Responding to Events/Monitoring Alerts (L1/L2 tasks for certain system parts): Offering on-duty service coverage, encompassing day and night shifts. • Addressing incidents by troubleshooting and resolving issues, even seeking assistance from third-party or vendor support when necessary. • Directing issues or queries to the relevant department as needed. • Keeping detailed records and documentation of current infrastructure challenges and Root Cause Analyses (RCAs). • Contribute to safe and effective internal practices for AI usage in monitoring and incident response workflows. • Maintaining and Enhancing the Monitoring Systems: Collaborating with other teams to understand and define their monitoring needs, then implementing the right solutions. • Setting up and adjusting the monitoring/observability systems for various teams. • Designing and tweaking alerts and dashboards to suit specific needs. • Refining alerts to reduce irrelevant notifications and increase their significance. • Enhancing dashboards for better clarity, understanding, and a more comprehensive view. • Building and sustaining connections between the monitoring systems and other platforms like Jira, Opsgenie, etc. when required. • Establishing and updating a Knowledge Base, covering system configurations, alert processes, troubleshooting guidelines, and user manuals. • Staying updated with the newest trends and best practices to continuously uplift our organization's monitoring capabilities. • Identify opportunities to automate repetitive monitoring and support tasks, including with AI-assisted approaches where suitable.

• Design and manage agent-based development workflows • Oversee AI-generated code: validate, test, refactor, and productionize • Build systems to evaluate agent output quality and reliability • Fine-tune prompts, tools, and pipelines to improve outcomes • Integrate AI agents into the software development lifecycle (SDLC) • Translate business problems (mortgage, real estate workflows) into AI-driven solutions • Establish best practices for multi-agent collaboration and orchestration • Monitor performance, cost, and accuracy of AI systems • Work across product and business teams to identify automation opportunities

About Lucidya Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth. Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value. Why this role matters Our People team is growing fast, and so is the complexity behind it, more hires, more contracts, more government portals, more payroll dependencies, and more systems that need to “just work” together. Right now, a lot of our HR operations still rely on manual tracking, spreadsheets, and fragmented system processes. That works at a small scale, but it becomes a risk (and a bottleneck) as we grow. This role exists to fix that. You will own the systems, automation, and data cleanliness across our People stack - making sure onboarding, payroll, contracts, and employee data flow smoothly across tools like ZenHR and other internal platforms. More importantly, you’ll turn messy processes into structured, scalable systems that reduce human error and free the team to focus on people, not admin work. What You’ll Do You won’t just “manage HR systems” - you’ll build the backbone of how People operations run at Lucidya. You will: - Own and improve our core HR systems (e.g. ZenHR and related government portals), ensuring they are accurate, clean, and always up to date - Drive automation across People operations, reducing manual work in contracts, onboarding, payroll inputs, and employee records - Make sure onboarding is seamless end-to-end, from contract creation to system access and first-day readiness - Work closely with People Ops, HR Business Partners, Talent Acquisition, and Finance to ensure data consistency across all workflows - Monitor payroll inputs and flag inconsistencies early, especially around compensation structures and benefits configurations - Maintain and improve government portal processes to ensure compliance and accuracy for employee documentation - Own data integrity across all HR systems (no duplicate records, no broken workflows, no “we’ll fix it later” data debt) - Build and maintain simple documentation and user guides so the wider People team can confidently use the systems - Continuously identify gaps in workflows and propose better, faster, more scalable ways of working - Support reporting needs by ensuring systems can reliably produce accurate HR and People metrics What Success Looks Like (KPIs) In your role, success is measured by how “invisible” problems become. You’ll be successful when: - Onboarding is consistently smooth, with contracts and system access ready before employees join - Payroll errors linked to system data are reduced to near zero - HR systems are consistently accurate, with minimal manual corrections required - Government portal processes are clean, up to date, and compliant at all times - People Ops and HRBPs rely on systems data without needing manual validation - Automation replaces manual spreadsheet-driven processes wherever possible - Internal stakeholders report high confidence in HR data quality - System-related issues are identified and resolved quickly with minimal escalation

Our vision is to transform how the world uses information to enrich life for all . Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever. Key Responsibilities: - Lead Contract Manufacturer on Supply assurance and Material On Time delivery. - Collaborate with cross functional teams, procurement partners, and suppliers on global supply fulfillment and inventory management strategies. - Build and maintain strong relationships with suppliers, ensuring on-time delivery and stocking strategies are met. - Lead continuous improvement initiatives to optimize inventory management and reduce costs. - Develop and implement robust processes and systems to ensure efficient operations - Lead Capacity and Lead Time Management for Key commodities - Lead Site Supplier Performance and Relationships - Own procurement process for designated areas and accounts - Negotiate with suppliers to meet business needs - Lead continuous improvement initiatives to optimize inventory management and reduce costs. Participate in Productivity Project - Develop and implement robust processes and systems to ensure efficient operations to better business outcomes - Support site audits if any Demonstrate Lead Role Specific Skills: - Ability to execute with excellence and a sense of urgency and ownership - Ability to embrace new ideas and ways of working and inspire others to do the same - Ability to role model Micron values in People, Collaboration, Tenacity, Innovation, customer focus Requirements: - Bachelor's degree in supply chain, Purchasing or a related field; equivalent experience will also be considered. - Knowledge of inventory management and supply chain principles - Proven experience in supply management or related field - Proven track record in optimizing inventory and managing material availability - Knowledgeable of procurement processes and systems (e.g., Ariba, SAP, source-to-pay processes) preferred - Excellent communication and negotiation skills - Experience with semiconductor manufacturing in Asia or other non-US locations is desirable but not a must. - Proven experience working effectively in a matrixed, global organization - Ability to collaborate and build strong relationships with suppliers About Micron Technology, Inc. We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all . With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities - from the data center to the intelligent edge and across the client and mobile user experience. To learn more, please visit micron.com/careers All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_my@micron.com Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards. Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron. AI alert: Candidates are encouraged to use AI tools to enhance their resume and/or application materials. However, all information provided must be accurate and reflect the candidate's true skills and experiences. Misuse of AI to fabricate or misrepresent qualifications will result in immediate disqualification. Fraud alert: Micron advises job seekers to be cautious of unsolicited job offers and to verify the authenticity of any communication claiming to be from Micron by checking the official Micron careers website in the About Micron Technology, Inc.