Sportserve forms part of a remarkable group of sports betting and sportsbook technology companies, focused on delivering first class sports betting and casino experiences for our clients worldwide. Since launching our global hiring initiative, we now employ over 2,000 people worldwide, offering exciting career paths in Technology, Trading, Operations and Media. We pride ourselves on having a diverse and international culture that embraces the global community and acts locally. We offer office based, hybrid and remote work on permanent and consultancy contracts all over the world, making us the true global employer of choice. The Fraud & Risk Analyst is the first line of defence against fraudulent activity. They are responsible for investigating transactions, behaviour, and alerts by applying company procedures with precision and care. They detect suspicious patterns, escalate unusual cases, and ensure strong documentation for traceability and compliance. Key Responsibilities: - Investigate assigned alerts and transactions following defined SOP’s. - Detect and report suspicious behaviour or irregularities in customer actions. - Handle straightforward and moderately complex cases with minimal supervision. - Flag and escalate unclear or high-risk cases to Senior Analysts or Team Leads. - Document investigation steps and maintain high-quality audit trails. - Contribute to identifying recurring fraud types or process inefficiencies. - Suggest minor updates to SOP’s or workflows based on observed patterns. - Participate in knowledge-sharing and team huddles to align on fraud trends. Skills & Traits: - Excellent attention to detail and pattern recognition. - Ability to follow structured procedures with accuracy. - Clear written communication for documentation and internal notes. - Openness to feedback and eagerness to improve. - Early-stage analytical thinking and root cause curiosity. - Responsible handling of sensitive information. Success Indicators: - High accuracy rate in fraud detection and decision-making. - Reduction in escalated errors due to misjudgment. - Strong case documentation aligned with audit expectations. - Recognition of improvement suggestions by Team Leads or Seniors. - Proactive contribution to team discussions on fraud patterns. Minimum Requirements: - 1–2 years of experience in fraud detection, customer support, payments, risk, or similar roles. - Strong command of written and spoken English (additional languages are a plus). - Good understanding of online transactions, digital platforms, or financial products. - Comfort working with data, fraud tools, Microsoft Office and internal case management systems. - Ability to work under pressure and make fast, accurate decisions. - Willingness to work flexible hours/shifts as needed (especially in 24/7 environments). Desired Competencies: - High attention to detail and pattern recognition. - Strong sense of responsibility and integrity. - Collaborative and open to feedback. - Curious mindset with eagerness to learn Junior/ Mid/ Senior level are all welcome. **Applications in English only please Diversity & Inclusion We embrace diversity and equality in a serious way. We are committed to building a team with a variety of backgrounds, skills and views. The more inclusive we are, the better our work will be. Creating a culture of Equality isn’t just the right thing to do, it’s also the smart thing.

• Provide functional expertise and support for Jenzabar systems to client institutions. • Assist in the implementation and upgrade of Jenzabar modules, ensuring seamless transitions and minimal disruptions. • Act as a subject matter expert, offering guidance on best practices and solutions for Jenzabar users. • Support clients with report generation, data analysis, and custom queries within Jenzabar. • Collaborate with client teams to troubleshoot and resolve functional issues. • Conduct training sessions and workshops for Jenzabar users, ensuring effective use of the system’s features. • Stay up to date with Jenzabar updates, ensuring clients are informed of new functionalities and enhancements. • Work closely with internal technical teams and client IT departments to ensure system alignment with institutional needs.

Crum & Forster Company Overview Travel Insured International (TII), a Crum & Forster company, is hiring for a Claims Analyst. Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Small Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers. This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex claim handling responsibilities. Works under general supervision and reports to a Team Leader and/or Manager. Achieve superior customer service and claim handling at the most reasonable cost/efficiency by completing essential claim adjudication tasks including denying, settling, or requesting payments for claims based on coverage and proof of loss. Job Description What you will do: - Corresponds through verbal/written communication with policyholders, claimants, travel coordinators, etc. to gather important information to support claim decision. - Serve as a customer advocate in all interactions to provide an outstanding customer experience. - Review, assess, and process claims with adhering to established SLAs - Prompt responses to all status calls (next business day standard) - Maintain SLAs on DOI, Attorney Demand and BBB complaints - Deliver complete, timely, and accurate work - Thoroughness of file documentation of spreadsheets and diary - Minimum number of claim appeals overturned due to analyst error - Manage work queue independently - Take ownership of claim decisions and work queue - Communicate effectively both written and verbal - Recognize fraud and subrogation opportunities and refer to appropriate expert - Consistently provide high-level customer service - Adhere to documented procedures - Demonstrate reliability (attendance, punctuality, time management) - Show respect for co-workers and external contacts (customers, agents, third party providers, etc.) - Show commitment to supporting team goals (e.g. eliminating backlogs, adherence to Work Force Management) - Participate in Operations and Companywide initiatives (Focus Groups, Pilots, System Enhancements) - Be a positive influence in the unit and exhibit professionalism - Leadership (willingness to put forth ideas to improve unit performance) - Willingness to accept constructive criticism (coachable) - Support of Team TII or other community initiatives - Continuous acquisition, development, and refinement of your skills as a claim professional What YOU will bring to C&F: - Customer Focus: Demonstrates a customer-first approach, consistently prioritizing customer needs and satisfaction in all interactions and decisions. - Solid knowledge of principles and processes for claim examination, evaluation, and disposition - Strong problem solving and decision-making skills - Ability to adjust readily to multiple demands and constituencies, shifting priorities, and rapid change - Active listening skills - Ability to communicate in a clear, concise manner appropriate to the audience via phone, email, and in writing - Demonstrated ability to work independently Requirements: - Bachelor’s degree or equivalent work experience preferred, high school diploma/GED and 3+ years of experience required - Strong computer literacy with demonstrated keyboard skills, solid knowledge of technology used for claims administration, and familiarity with Microsoft office software and Cloud base systems - Prior customer service experience, within a claim environment a plus What C&F will bring to you What C&F will bring to YOU: - Competitive compensation package - Generous 401K employer match - Employee Stock Purchase plan with employer matching - Generous Paid Time Off - Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing - A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path - A dynamic, ambitious, fun and exciting work environment - We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community At C&F you will BELONG We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $32,700 to a maximum of $61,500. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs. #LI-MU1 #LI-REMOTE

Media Search Analyst - Spanish (Chile) Spanish (Chile) Max. 20 hours per week Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool. A Day in the Life of a Media Search Analyst: - In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing Video and App Store evaluations spanning various media domains - Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Join us today and be a key player in our community revolutionizing digital media content! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements - Full Professional Proficiency in English & Spanish language - Being a resident in Chile for the last Year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Chile - Having an email address associated with an Apple ID and experience and know-how of Apple products - Up-to-date familiarity with prevailing trends in applications, App Store and video with a keen interest in internet research - Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance - Daily access to a secure broadband internet connection, computer, and relevant software - Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills - While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent. - Additional Incentives provided throughout the assessment process Assessment In order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.