Crum & Forster Company Overview Travel Insured International (TII), a Crum & Forster company, is hiring for a Claims Analyst. Travel Insured International is a leading travel insurance provider with more than 25 years in business. As a key component of our Small Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers. This is an entry to mid-level position designed to allow the appropriate candidate to grow and develop skills and expertise and transition to more complex claim handling responsibilities. Works under general supervision and reports to a Team Leader and/or Manager. Achieve superior customer service and claim handling at the most reasonable cost/efficiency by completing essential claim adjudication tasks including denying, settling, or requesting payments for claims based on coverage and proof of loss. Job Description What you will do: - Corresponds through verbal/written communication with policyholders, claimants, travel coordinators, etc. to gather important information to support claim decision. - Serve as a customer advocate in all interactions to provide an outstanding customer experience. - Review, assess, and process claims with adhering to established SLAs - Prompt responses to all status calls (next business day standard) - Maintain SLAs on DOI, Attorney Demand and BBB complaints - Deliver complete, timely, and accurate work - Thoroughness of file documentation of spreadsheets and diary - Minimum number of claim appeals overturned due to analyst error - Manage work queue independently - Take ownership of claim decisions and work queue - Communicate effectively both written and verbal - Recognize fraud and subrogation opportunities and refer to appropriate expert - Consistently provide high-level customer service - Adhere to documented procedures - Demonstrate reliability (attendance, punctuality, time management) - Show respect for co-workers and external contacts (customers, agents, third party providers, etc.) - Show commitment to supporting team goals (e.g. eliminating backlogs, adherence to Work Force Management) - Participate in Operations and Companywide initiatives (Focus Groups, Pilots, System Enhancements) - Be a positive influence in the unit and exhibit professionalism - Leadership (willingness to put forth ideas to improve unit performance) - Willingness to accept constructive criticism (coachable) - Support of Team TII or other community initiatives - Continuous acquisition, development, and refinement of your skills as a claim professional What YOU will bring to C&F: - Customer Focus: Demonstrates a customer-first approach, consistently prioritizing customer needs and satisfaction in all interactions and decisions. - Solid knowledge of principles and processes for claim examination, evaluation, and disposition - Strong problem solving and decision-making skills - Ability to adjust readily to multiple demands and constituencies, shifting priorities, and rapid change - Active listening skills - Ability to communicate in a clear, concise manner appropriate to the audience via phone, email, and in writing - Demonstrated ability to work independently Requirements: - Bachelor’s degree or equivalent work experience preferred, high school diploma/GED and 3+ years of experience required - Strong computer literacy with demonstrated keyboard skills, solid knowledge of technology used for claims administration, and familiarity with Microsoft office software and Cloud base systems - Prior customer service experience, within a claim environment a plus What C&F will bring to you What C&F will bring to YOU: - Competitive compensation package - Generous 401K employer match - Employee Stock Purchase plan with employer matching - Generous Paid Time Off - Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness including your physical, mental and financial wellbeing - A core C&F tenant is owning your career development so we provide a wealth of ways for you to keep learning, including tuition reimbursement, industry related certifications and professional training to keep you progressing on your chosen path - A dynamic, ambitious, fun and exciting work environment - We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community At C&F you will BELONG We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know. For California Residents Only: Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information. Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws. Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $32,700 to a maximum of $61,500. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs. #LI-MU1 #LI-REMOTE

Media Search Analyst - Spanish (Chile) Spanish (Chile) Max. 20 hours per week Ready to say goodbye to the boring, traditional 9-5 routine and embrace a dynamic and exciting work environment that puts you in control? This position offers you the flexibility to set your own schedule and complete exciting tasks using an innovative web-based evaluation tool. A Day in the Life of a Media Search Analyst: - In this role, you will be doing a comprehensive assessment of diverse task categories, encompassing Video and App Store evaluations spanning various media domains - Analyzing and evaluating search outcomes for App Store Content and conducting research using online tools to assess and validate query accuracy and intent by applying market expertise in conjunction with provided directives to evaluate the relevance and purpose of task-related information for your specific market. Join us today and be a key player in our community revolutionizing digital media content! TELUS Digital AI Community Our global AI Community is a vibrant network of 1 million+ contributors from diverse backgrounds who help our customers collect, enhance, train, translate, and localize content to build better AI models. Become part of our growing community and make an impact supporting the machine learning models of some of the world's largest brands. Qualification path No previous professional experience is required to apply to this role, however, working on this project will require you to pass the basic requirements and go through a standard assessment process. This is a part-time long-term project and your work will be subject to our standard quality assurance checks during the term of this agreement. Basic Requirements - Full Professional Proficiency in English & Spanish language - Being a resident in Chile for the last Year and having familiarity with current and historical business, media, sport, news, social media, and cultural affairs in Chile - Having an email address associated with an Apple ID and experience and know-how of Apple products - Up-to-date familiarity with prevailing trends in applications, App Store and video with a keen interest in internet research - Flexibility to work across a diverse set of task types, including news, audio tasks, and relevance - Daily access to a secure broadband internet connection, computer, and relevant software - Independent working and the ability to adapt to innovative methodologies and processes with great attention to detail and exceptional communication skills - While a High School degree or higher certification is preferred, we are open to candidates with exceptional skills and talent. - Additional Incentives provided throughout the assessment process Assessment In order to be hired into the program, you'll take an open book qualification exam that will determine your suitability for the position and complete ID verification. Our team will provide you with guidelines and learning materials before your qualification exam. You will be required to complete the exam in a specific timeframe but at your convenience. Equal Opportunity All qualified applicants will receive consideration for a contractual relationship without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. At TELUS Digital AI, we are proud to offer equal opportunities and are committed to creating a diverse and inclusive community. All aspects of selection are based on applicants' qualifications, merits, competence, and performance without regard to any characteristic related to diversity.

JOB-2387 Remote Duration: 12-month contract with possibility of extension Responsibilities: - Configuring application interfaces, maintaining reports, and vendor package applications. - Analyzing, designing, configuring, maintaining, testing, troubleshooting, and implementing changes to the various custom developed and package applications supported. - Learn business processes for supported applications and investigate and resolve production issues. - Develop technical designs that meet business needs and support the company’s IT direction. Develop clear documentation for completed products. - Creating and executing comprehensive unit test plans, developing test cases, assisting with integration, and completing system test plans. - Assist with coordination of software packaging requests where needed to support Asset Management. - Learning electric utility transmission and distribution related business processes. - Managing source code repositories, builds, and deploys. - Frequent interaction with business owners/stakeholders to gather requirements for new development projects, assist in defect resolution, etc. - Availability to work flexible hours to support our application portfolio.

Role Description The Senior Technical Analyst, Solar & BESS role will report to the Vice President, Operations, Solar/BESS within the Operations department providing technical oversight on existing control systems and networks. - Provide technical oversight, configuration and support of existing network security, network providers, and regulatory compliance collaboration. - Monitor and troubleshoot related control system performance. - Perform engineering, troubleshooting, and operation/maintenance-based tasks for solar and battery storage dataloggers and network devices supporting networked applications and UIs. - Work cross functionally with PMO, Technology, Asset Management teams and Contractors. - Serve as the primary point of contact for DAS and SCADA platforms of our commercial and utility scale assets in all stages of development and operation. - Review electrical, DAS, and SCADA documents for opportunities to increase functionality, minimum standards, and compliance with foreseeable requirements. - Ensure compliance with regulatory standards such as NERC. - Manage Documentation Control, Review and approve control diagrams, network topologies, point lists, and operational procedures. - Stay informed on emerging DAS, industrial protocols (DNP3, CAN, Ethernet, Modbus), and best practices in data automation. - Assist with technical due diligence for new assets being acquired or achieving permission to operate, including documentation. - Review the portfolio assets monitoring platform for completeness, accuracy, and opportunity to improve asset reporting on key performance indicators. - Proactively identify potential issues that could reduce data accuracy or integrity in respect to asset performance or production reporting. - Partner with the Asset Management team to identify opportunities to improve asset performance. - Implement updates and system enhancements. - Provide appropriate and timely technical guidance and troubleshooting on real-time matters relating to DAS, SCADA, and controls as requested from our technical teams, vendors, and contractors. - Coordinate with the Technology team on Operations Technology initiatives. - Manage and develop third party relationships and contracts specific to Performance Engineering, DAS, SCADA, Regulatory, and/or network providers. - Contribute financial and cost estimates for third party relationships and contracts specific to DAS, SCADA, regulatory, and/or network providers. - Refine, improve, and document departmental processes and procedures. - There may be occasional project-related travel for onsite objectives and industry events. - Other duties as assigned and in connection with our business evolution. Qualifications - Bachelor’s degree in electrical engineering, Computer Engineering, Automation, Industrial Technology, or related field (or equivalent hands-on experience). - Minimum 2 years of experience in renewable energy: Utility scale Solar and Battery (Wind a plus!). - Effective communicator with the ability to interface cross functionally and with end users. - Familiarity with datalogger configuration or other technical/programming skills. - Strong experience in managing DAS implementation. - Knowledge of industrial communication protocols. - Basic database skills (e.g., historians, data visualization). - Exposure to cloud or edge-based SCADA architectures. - Understanding of SCADA software platforms. - Familiarity with Site Performance Engineering, troubleshooting and triaging of data characteristics. - Understanding and experience with compliance frameworks (e.g., NERC CIP, NIST, ICS/OT cybersecurity concepts or ISO standards). - Persistent, self-motivated, independent, and have a strong sense of ownership. - Strong commitment to accuracy and “right first time” approach to all work. - Effective problem-solving skills. - Ability to meet all responsibilities, deadlines, and commitments of the position while working on a remote or hybrid work schedule. Benefits - Competitive compensation and benefits package. - Base Annual Salary range: $90,000 to $130,000. - Comprehensive insurance and benefits including: - Medical, Dental, Vision, Life/AD&D, Short-term disability, Long-term disability. - Retirement Savings with Company Match. - Unlimited Paid Time Off. - Holidays. - Parental Leave Benefits. - Supplemental and Voluntary Benefits. - Company Events. Company Description Greenbacker Renewables is an investment manager and independent power producer with years of proven experience and deep industry relationships. We are committed to delivering results for our partners, people, and our planet!