Core Education

• Own Infrastructure & Information Security Practice • Responsible for team delivery of Operations, Modernization, and Enablement • Set strategy and build team • Manage budget and report outcomes • Collaborate with peers in Application Services and Data & Analytics

• Provide functional expertise and support for Jenzabar systems to client institutions. • Assist in the implementation and upgrade of Jenzabar modules, ensuring seamless transitions and minimal disruptions. • Act as a subject matter expert, offering guidance on best practices and solutions for Jenzabar users. • Support clients with report generation, data analysis, and custom queries within Jenzabar. • Collaborate with client teams to troubleshoot and resolve functional issues. • Conduct training sessions and workshops for Jenzabar users, ensuring effective use of the system’s features. • Stay up to date with Jenzabar updates, ensuring clients are informed of new functionalities and enhancements. • Work closely with internal technical teams and client IT departments to ensure system alignment with institutional needs.

• Develop and execute earned media strategies that align with institutional priorities, brand positioning, and campaign objectives • Identify, research, and pitch story opportunities to relevant media outlets, journalists, and industry publications • Write and distribute press releases, media advisories, and thought leadership content • Build and maintain relationships with media contacts to secure consistent and high-quality coverage • Collaborate with internal teams to uncover compelling stories across programs, faculty, outcomes, and innovation initiatives • Monitor media coverage and report on performance, reach, and impact of PR efforts • Provide guidance on media positioning, messaging, and narrative development • Stay informed on higher education trends, media landscape shifts, and competitive positioning • Aligning PR efforts with SEO and GEO strategies, including optimizing press content for search visibility and authority building

• Design visually appealing and on-brand marketing content for various channels, including social media, web, digital ads, and promotional assets. • Work in collaboration with content writers to develop creative concepts and visual content that support marketing campaigns and initiatives. • Maintain and ensure brand consistency across all marketing materials. • Use graphic design software and other relevant tools to create, edit, and optimize images and other visual assets. • Translate marketing objectives and briefs into engaging and effective designs that communicate the intended message. • Stay updated on industry design trends and technologies to recommend innovative design solutions. • Manage multiple projects and meet deadlines while maintaining the quality and consistency of design work.