About Private Health Management Private Health Management (PHM) supports people with serious and complex medical conditions, helping them obtain the best possible medical care. We guide individuals and families to top specialists, advanced diagnostics, and personalized care. Trusted by healthcare providers and businesses, PHM offers independent, science-backed insights to help clients make informed decisions and access the best care. About the role As an Associate Clinical Director at PHM, you’ll help patients in their deepest moment of need to challenge the status quo and go beyond the standard of care to achieve the best possible health outcomes. Working from your home office, you’ll serve as the lead clinician and engagement manager collaborating with team members through our process to uncover opportunities to improve your client’s care. Team members may include additional clinicians, PhD scientists who mine the medical literature to identify data-supported care options, and care coordinators who manage care-related logistics. You will utilize your clinical expertise and curiosity along with your tenacious problem-solving skills to ascertain the key issues that must be addressed, identify and engage with top experts, and guide patients to optimized care plans. In collaboration with your personal care team colleagues, you will explore specialized diagnostics to better define the underlying mechanisms and array of treatment options beyond the current standard of care. Cutting through the barriers inherent to our chaotic healthcare system, you enable patients to access an unrivaled level of personalized care and attention while guiding them to the best possible treatment plan available. What You’ll Accomplish - Building Strong Client Relationships. You’ll become the trusted guiding hand through a client's healthcare journey by managing complex medical issues, coordinating their care, facilitating best diagnostic and therapeutic treatment options available world-wide, and navigating being their guide to the healthcare system - Demonstrating Strong Clinical Acumen. You’ll offer high level clinical management and education to clients and families in a caring, compassionate manner. - Bring Together the Best Minds: - Work closely with clinical and research team members at PHM to identify latest therapies and deliver comprehensive information on medical conditions, medications, treatments, and clinical trials - Articulating needs for collaboration with external care providers, interdisciplinary team resources, and internal team rounding - Networking with key opinion leaders to invite collaboration and build relationships that facilitate our ability to help our clients achieve best care - Managing other clinical staff as it relates to a particular case or service line What you bring to the table: - Active NP or PA license in your home state - A “Do what it takes to get the job done” attitude - Five years of clinical experience managing complex medical issues in an oncology and/or hematology environment where careful assessment and critical thinking are required - Exceptional client-facing skills including: Executive written & verbal communication, impeccable attention to detail and organization, and a highly professional demeanor under pressure. - An insatiable clinical curiosity. You’re never satisfied by “the obvious answer” you think creatively, solve complex problems, and work successfully with others. - Technically savvy and feel comfortable navigating various tech platforms to efficiently document your work and communicate with your colleagues - Significant bonus points for oncology experienced mixed with another complex discipline. Read what current Team Members say about working at PHM! Compensation: The target base salary for this position is $135,000-$140,000 This base salary is only a part of a total compensation package that also includes: health/dental/vision benefits, annual cash incentive program, 401k with match, flexible PTO and other benefits. Individual pay may vary from the target range as a number of factors including market forces, experience, location, disparities in market data and other relevant business considerations may all factor into final compensation. Next steps Private Health Management is a remote company with employees around the United States. We’re committed to providing you with the best possible interview experience and opportunities to spend meaningful time getting to know our company, mission, and wonderful teammates in our fully remote interviews. If your application is selected for interviews, you’ll hear from a member of our recruiting team to schedule next steps. Interviews will also include: the hiring manager, peers, and often an executive from the department. We have lots of questions for you, but we’re also excited to answer your questions about us. We appreciate your help in achieving an interview process that allows us to truly know each other and welcome your feedback and requests on how we can make this a reality for yourself & future candidates. Have a quick question about the role? Email careers@privatehealth.com or simply apply here. Anticipated Pay Range $135,000—$140,000 USD

• Supports the mission, values and vision of Alpha Chi Omega Fraternity and the National Housing Corporation (NHC) • Fosters a high-quality membership experience by ensuring assigned NHC facilities are well maintained, competitive and safe • Provides critical oversight of the day-to-day management, programming and operations of assigned NHC facilities • Maintains productive and appropriate relationships with facility staff and vendors, chapter leadership and host institution contacts • Provides support in the oversight and strategy for local house corporation (LHC) programming and communication and NHC marketing efforts

• Orchestrates End‑to‑End Delivery Execution • Own technical execution from SA handoff (post‑discovery) through build, launch, hypercare, and ongoing run. • Set and govern delivery plans (scope, milestones, technical dependencies), ensuring on‑time, on‑budget, and in‑quality outcomes. • Serve as the single technical escalation point for implementation and run, driving decisions and clearing blockers. • Accountable for client satisfaction as it relates to technical delivery and runtime health. • Leads Cross‑Functional Coordination and Communication • Drive alignment across Product, Engineering, QA, and Client Services; clarify ownership, SLAs, and decision rights. • Run daily/weekly operating rhythms (standups, risk reviews, release/incident readouts) that keep delivery moving. • Escalate with precision—anticipate organizational pinch points and engage the right leaders at the right time. • Serve as a single technical point of accountability during delivery issues. • Triage Issues and Identify Root Causes • Own oversight of root cause analysis and corrective action. • Lead incident triage (functional and technical), coordinate diagnostics, and own the path to resolution. • Conduct structured Root Cause Analysis (RCA); document causes, corrective actions. • Track and retire recurring defects via systemic fixes (tooling, process, config standards, or code changes). • Ensure Program‑Level Operational Stability • Govern platform health post-launch, error budgets aSLOs in partnership with Engineering/Operations to protect client outcomes. • Own technical readiness of environments, integrations, and data pipelines supporting live programs. • Accountable for operational outcomes at a program level. • Drive Strategic Readiness for Launches and Changes • Lead go‑live readiness: cutover planning, rollback paths, data migration checks, and production access controls. • Chair technical Go/No‑Go with clear risk framing, mitigations, and stakeholder sign‑off. • Coordinate change windows and release trains to minimize client impact and validate operational readiness before launches or changes. • Continuously Optimize Workflows for Efficiency • Map and improve delivery workflows end‑to‑end (from SA handoff to run), reducing manual effort and cycle time. • Instrument and eliminate bottlenecks using data (e.g., wait states, rework, defect escape rates). • Standardize playbooks, templates, and automation to increase predictability and scale. • Support Client KPI and SLA Monitoring • Define and track delivery KPIs/SLA dashboards (e.g., release velocity, incident MTTR, defect density, change success rate). • Correlate technical signals with business impact (e.g., anomalies in redemptions, engagement, or promotion performance). • Proactively surface risks and opportunities to PM/CS and recommend corrective actions.

Industry Director - Digital Plant Location: Phoenix, AZ Remote Status: Remote Job Id: 535 # of Openings: 1 Digital Plant- Industry Director The Digital Plant Industry Director is responsible for driving Vertech’s sales growth and market leadership for Digital Plant solutions, including MES, MOM, and SCADA projects. This role will focus on expanding Vertech’s presence through direct key account engagement and collaboration with field sales teams to develop new business opportunities. The Industry Director will build a deep understanding of the Digital Plant market, shape go-to-market strategies, and guide sales and marketing activities to support growth objectives. Reporting to the Director of Sales and Marketing, this position will collaborate closely with the Director of Digital Plant and other executive team members to ensure the delivery of high-quality, profitable projects that strengthen Vertech’s position in the market. Ultimately, this individual is accountable for Vertech’s sales success and profitability in the Digital Plant sector. Success will be measured by the ability to achieve top-line growth (sales and gross profit), maintain strong customer relationships, and support cross-functional execution that meets both quality and financial goals. Essential Job Functions Your specific duties as a Practice Lead will include: - Strategic Market Leadership - Deeply understand the target market, including market dynamics, regulatory trends, key players, and emerging technologies. - Define and continuously refine Vertech’s strategic positioning and value proposition within the target market. - Develop and communicate a long-term roadmap for growth, aligning business goals, market opportunities, and organizational capabilities. - Sales Activity and Leadership - Deliver sales and profit that meet annual goals on a recurring basis through direct selling activity and by working with field sales teams on market specific accounts and opportunities. - Mange key account relationships in the target market with both customers, vendors and partners. - Directly manage key account sales pursuits and provide guidance to the sales organization with strategic insight, sales coaching and support, customer relationship-building, and executive-level engagement. - Manage sales funnel for target market, ensuring sufficient funnel activity to meet sales goals and delivering accurate sales forecasts on a weekly/monthly basis. - Marketing and Business Development Leadership Alignment - Partner with the marketing team to ensure all external messaging, content, and campaigns reflect Vertech’s strategic position and thought leadership in target market. - Collaborate with the sales organization to develop market penetration tactics, including target client lists, customer personas, and engagement strategies. - Operational Excellence and Capability Alignment - Work closely with operations and engineering leadership to maintain and grow the technical skillsets and resources necessary to meet evolving market demands. - Ensure Vertech’s project delivery in the target market maintains high standards of quality, scope adherence, and profitability. - Provide strategic input to resource planning and training initiatives that strengthen delivery capabilities in alignment with market needs. - Partnerships, Vendors, and Technology Strategy - Build and maintain partnerships with key industry vendors, associations, and strategic allies to expand Vertech’s presence and access to market opportunities. - Collaborate with operations and technology teams to align vendor relationships and technology stacks with both client needs and Vertech’s long-term strategic direction. - Thought Leadership and Industry Presence - Represent Vertech as an industry thought leader through conference participation, speaking engagements, publications, and professional networks. - Monitor emerging technologies, best practices, and competitive movements to position Vertech as a forward-thinking leader in the target market. - Foster a culture of innovation and collaboration across the company, encouraging knowledge sharing and continuous improvement. Qualifications: - Education: Bachelor degree in Engineering, Computer Science, or related technical discipline; MBA or equivalent business education preferred. - Experience: - 10+ years of experience in the target market, with a focus on MOM, MES, manufacturing, continuous improvement and digital transformation. - Proven track record of strategic leadership, sales performance, market development, or business unit management in a technical organization. - Experience working with multiple MOM, MES and SCADA. - Strong understanding of production processes, regulatory considerations, and operational challenges in the target market. - Skills: - Exceptional communication and leadership abilities. - Strategic thinker with demonstrated success in driving growth and market differentiation. - Strong business acumen and ability to interpret key financial and operational metrics. - Collaborative leader comfortable working cross-functionally with marketing, sales, and operations. - Availability to travel up to 30%. Performance Metrics Success in this role will be measured by: - Achieving defined revenue and profitability goals on a consistent basis for the target market. - Providing sufficient sales funnel opportunities on a recurring basis to meet Vertech sales goals and effectively managing sales forecasts on a weekly/monthly basis to allow for visibility into future revenue trends. - Generating a high level of visibility for Vertech in the target industry including trade event presentations, publications and a strong growth of premier logos in the target market. - Building lasting relationships with clients, partners, and industry stakeholders. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties. The work is active. Typically the employee may sit comfortably to do the work. However, travel to colleges, career fairs, and tradeshows is occasionally required. Lifting up to 40 pounds is required. The work requires sight, hearing, speaking, and typing capability. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the primary duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties.