What you can expect As a Channel Account Manager at Zoom, you will play a key role in accelerating platform growth through our ecosystem of reseller and strategic channel partners. You’ll be responsible for building and executing partner-led sales strategies that expand market reach and drive adoption of Zoom’s full platform: including Meetings, Phone, Contact Center, and emerging AI-powered experiences. This role sits within the Channel Team and reports to the Channel Leader for Benelux, Nordics, and RSA. In addition to driving core business you’ll help position the future of Zoom—where AI is central to productivity and collaboration. With innovations like Zoom AI Companion, Zoom is redefining how teams connect, automate workflows, and extract value from every interaction. You’ll work with partners to bring these capabilities to life for customers and shape how organizations adopt AI-driven collaboration tools. About the Team The Zoom sales team is a dynamic force driving the company's success. With a focus on delivering cutting-edge communication solutions for clients across all sectors, the team passionately engages with clients worldwide. Through strategic partnerships and a customer-centric approach, they play a pivotal role in expanding Zoom's global presence and ensuring businesses harness the full potential of virtual collaboration. What we’re looking for - Have 4-5 years of channel sales experience and direct strategic sales experience with a sustained track record of success - Have experience in in UCaaS, CCaaS and the partner business - Have experience in handling large-scale, complex and strategic channel partnerships - Able to manage complex sales motions, strategic selling, and solution-based approaches - Demonstrate a personality with a can-do approach and a positive mindset to change and learning - Able to manage complex channel and partner engagements, maintaining senior-level relationships, and coordinating multiple stakeholders across functions and territories Ways of Working Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting. Benefits As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information. About Us Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment. Our Commitment​ At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step. If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed. #LI-Remote

• Function as main point of contact for client. • Address general questions, provide guidance on coverage and inform/educate clients on risk and exposures. • Process client transactions, including, but not limited to applications, quotations, renewals, cancellations, reinstatements, certificates, endorsement requests, binders, invoicing, issue ID cards, and follow up correspondence within agency and industry standards. • Identify cross sell opportunities for new and existing clients. • Obtain Workers Compensation modification worksheets for (Sr.) Commercial Risk Advisors review. • Responsible for renewal timeline including renewal quotations from incumbent. • Set up masters & issue renewal certificates or order from Ateam. • Set up CCD form upon receipt of policy in New Mail. • Run monthly expiration list, outstanding renewal list, and binder list. • Assist with accounting company notification. • Respond to client inquiries, incoming mail, and carrier inquiries, and assists PATRA. • Maintain client files and tasks, including documenting pertinent written correspondence and/or verbal conversations in ImageRight/Sagitta. • Utilize online company rating on carrier websites, upload endorsements and policies as needed. • Manage task list in ImageRight. • Review audits. • Respond to policy checking discrepancy questions. • Order loss runs or assign to ATeam if not urgent. • Serve as back up to other (Sr.) Account Managers when requested. • Attend & participate in mandatory training as required. • Performs other duties as assigned.

COMPANY Founded in 2017 by Nick Ajluni and Nick Guillen, TRUFF is a premier condiment brand known for its truffle-infused twists on hot sauce, pasta sauce, mayonnaise, truffle oil, and salt. Made with an ultra-unique blend of real black truffles and red chili peppers, TRUFF’s line of luxury pantry staples is designed to elevate the dining experience. Originally founded through a popular food and lifestyle Instagram account known as “@sauce,” TRUFF immediately propelled into social media virality with the release of its hot sauce in 2017. The brand quickly became the fastest-growing company in the hot sauce space due to its distinctive flavor profile, pristine bottle, and Truffle Inspired cap.  TRUFF initially launched and grew rapidly across direct-to-consumer, and has since then pivoted into retail and wholesale grocery, which serves as the primary growth channel for the business today. With an ever-growing omnichannel presence across conventional grocery, natural grocery, club, mass, and eCommerce, the brand is distributed in 20K+ doors across the US with a strong, loyal customer base. TRUFF received investment from SKKY Partners, a leading consumer PE firm in 2023. The brand is poised for continued rapid growth, seeking to become a household name nationwide.   SKKY Partners  SKKY Partners is a next-generation private equity firm that aims to partner with high-quality, growing companies focused on consumer products and services. Their goal is to leverage the complementary expertise of the team to back great brands that deliver outstanding products and services, drive emotional connectivity and meet the needs of the modern consumer.  THE ROLE  TRUFF is looking for a commercially driven Senior Account Manager to own and grow our Foodservice and Non-Traditional channels. This is not a “maintenance” role. This is a builder role.  You will drive distribution, velocity, and strategic expansion across foodservice operators, distributors, specialty retailers, emerging channels, and alternative distribution models. You must be comfortable toggling between operator relationships and unconventional growth opportunities.  If you love identifying whitespace, building partnerships from scratch, and turning relationships into revenue, this is your lane.  KEY RESPONSIBILITIES  The Senior Account Manager, Foodservice and Non-Traditional channels will serve as a strategic growth driver across TRUFF’s non-retail business, owning customer and distributor relationships across Food Service and emerging channels. This role will navigate and unlock growth across diverse food service and Alternative channels while ensuring strong execution through distributors, operators, and channel partners.   The Senior Account Manager will be responsible for account planning, distributor management, operator engagement, trade investment oversight, and driving volume growth in a fast-paced, high-growth CPG environment. This individual will build scalable programs that increase velocity, expand distribution, and elevate TRUFF’s brand presence beyond retail shelves and into menus, back-of-house kitchens, and experiential environments. This position reports to the CCO.     Responsibilities will include:     Strategic Planning   - Build annual channel and account growth plans aligned to TRUFF’s revenue objectives.   - Forecast volume, new placements, promotional activity, and trade investments with discipline.   - Define KPIs for distribution gains, menu placements, operator adoption, and velocity growth.   - Identify whitespace opportunities across sub-channels and develop expansion strategies.   Distributor & Operator Management   - Own relationships with foodservice distributors (e.g., Sysco, US Foods, regional independents) and channel brokers.   - Develop and execute distributor activation plans to drive pull-through and operator demand.   - Support operator sell-in, menu placement, LTO programs, and culinary activations.   - Coordinate closely with Culinary, Marketing, and Supply Chain to meet operator requirements and timelines.   Sales & Trade Management   - Manage foodservice trade budgets with ROI discipline.   - Track deductions, billbacks, pricing structures, and promotional performance.   - Evaluate pricing strategy, case configuration, and margin protection within distributor environments.   - Monitor inventory and demand trends to minimize risk and maximize service levels.   Growth & Business Development   - Expand distribution across targeted sub-channels (Colleges, Hospitality, Military, B&I, etc.).   - Drive incremental placements, secondary features, and seasonal programs.   - Develop compelling selling stories tailored to foodservice operators and channel partners.   - Represent TRUFF at foodservice trade shows, distributor shows, and operator events.   Risk & Operational Excellence   - Anticipate supply, forecast, and relationship risks and proactively propose mitigation plans.   - Ensure compliance with distributor agreements, pricing structures, and contract terms.   - Maintain disciplined reporting across volume, margin, trade, and distribution metrics.  - Actively lead and manage internal projects to deliver the right product, case pack, size for the right channels and customers – coordinate with finance, OPS, marketing, and leadership.

Foundation is a B2B content marketing agency that helps some of the world’s most respected brands, including Canva, Bitly, and Procore, build content systems that drive measurable growth. We specialize in content strategy, SEO, and AI-driven distribution frameworks rooted in data and creativity. Our team values bold thinking, clear results, and a bias toward action. The mission of the GEO Partnerships Coordinator is to build and manage strategic relationships with high-authority publishers, affiliates, and platforms that influence visibility across both traditional search and generative ecosystems (LLMs like ChatGPT, Gemini, and Perplexity). This role bridges digital PR, content strategy, and AI visibility — helping position Foundation’s clients as authoritative and frequently cited sources within the evolving landscape of generative search. Key Responsibilities: - Identify and engage editors, affiliates, and content partners whose publications are frequently cited in AI outputs (ChatGPT, Gemini, Perplexity, etc.). - Develop outreach strategies that position clients for inclusion in top-cited “Best of” and comparison listicles. - Collaborate with internal strategy and content teams to influence both on-site authority and off-site brand mentions within the generative ecosystem. - Track and report on brand visibility and citation improvements using tools such as Profound, Airops, and Semrush. - Research and qualify potential partnerships based on publication authority, audience relevance, and LLM citation frequency. - Maintain a centralized Outreach Tracker detailing communications, partnership stages, and placement progress. - Coordinate guest post, affiliate, and sponsored content opportunities, ensuring alignment with brand and ethical standards. - Contribute to regular reports highlighting outreach performance, partnership growth, and visibility improvements across generative channels. You Might Be a Fit If You… - Are energized by connecting with people and building meaningful, long-term partnerships. - Think strategically about visibility — understanding that quality, reputation, and credibility drive results in the AI era. - Are detail-oriented and thrive when managing multiple relationships and campaign threads simultaneously. - Communicate clearly and persuasively in writing, over email, and during partner discussions. - Take initiative and enjoy independently managing your outreach and partnership pipeline. - Believe in ethical, transparent, and relationship-driven marketing and visibility strategies. Key Metrics: - AI Citation Share: Increase in client mentions and visibility across LLMs (ChatGPT, Gemini, Perplexity, etc.). - High-Authority Partnerships: Number of new, quality partnerships initiated per quarter. - Inclusion Improvements: Growth in inclusion rates within top-tier listicles, media outlets, or citation datasets. - Response Rate: ≥50% outreach response rate maintained. - Pipeline Accuracy: 100% up-to-date Outreach Tracker and reporting cadence met. - Reporting Cadence: Timely and insightful delivery of monthly performance and visibility reports.