Job Description or Job Spec (contractor positions will not be posted externally) Opportunity Summary: Upland BA Insight provides a search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack, incorporating the latest state-of-the-art AI technologies, offers an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework. We leverage advanced AI and NLP capabilities to provide the best answer possible to end-users. Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents. You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high-performance connectors enabling the ingestion of terabytes of data to integrating cutting-edge AI, large language models like ChatGPT, and ML into our processing flow to understand content and queries, ensuring the delivery of the right answer at the right time. If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team. Primary Responsibilities: The primary responsibility of this position is to actively contribute to the proposal, design, and implementation of advanced functionalities in our suite of enterprise search products. This role entails exploring and integrating new technologies, particularly in artificial intelligence, to enhance and innovate features throughout our product line. The individual in this role will work closely with a dynamic team to conceptualize and deliver competitive solutions, ensuring the continuous innovation of our enterprise search products in the market. This requires a proactive problem-solving approach and a commitment to delivering high-quality, forward-thinking products that surpass customer expectations. You will work primarily in C#/.NET technology, integrating with AWS, Container, and Cloud-based solutions while also engaging with state-of-the-art AI technologies and concepts. This position requires you to be comfortable with distributed systems as well as high performance, multi-threading development best practices, ensuring your contributions align with the latest advancements in artificial intelligence. What are we looking for? Technical Skills The following skills are needed for this role. Experience · 5 - 7 years (Full-Stack) Primary Skills (2-3 mandatory skills) · 5+ years of C# and .NET experience for web applications · Strong OOP and design patterns expertise · 3-5 years in Frontend UI - JavaScript frameworks(Vanilla), HTML and CSS Secondary Skills (nice to have) · Experience developing web front-end applications using JavaScript frameworks, HTML and CSS · Capability to explore and understand state-of-the-art AI technologies · Agentic RAG · Experience with authentication systems, including OAuth 2.0, OpenID Connect, and Identity Provider integrations (SSO, JWT, IAM) · Knowledge of Python is great to have Soft Skills Thrives collaborating in a team environment with a diverse range of people Passionate about delivering an amazing customer experience Able to have a change of mind, and able to change the minds of others Must have excellent written and verbal English skills Capable of working without a company office, with a fully remote team Growth Skills · Possesses a good work ethic; a self-starter with a desire to grow · Always looking for better ways to get the job done Requirements: - 5+ years of C# and .NET experience for web applications - Strong OOP and design patterns expertise - Code refactoring and unit testing proficiency - Experience with distributed, high-performance systems - Proven ability to lead successful Proof of Concepts (POCs) - Quick adoption of new third-party technologies, cloud-hosted services, and vendor-provided solutions - Capability to assess and select the most suitable technologies and services for optimal solutions Desired Skills: - Technical skills: - Knowledge of Python is great to have - Knowledge of Linux and C/C++ is welcome - Experience developing web front-end applications using JavaScript frameworks, HTML and CSS - Experience with authentication systems, including OAuth 2.0, OpenID Connect, and Identity Provider integrations (SSO, JWT, IAM) - Experience with existing search engines: OpenSearch/Elasticsearch, Azure Cognitive Search, SOLR, etc. - Innovation and AI Exploration: - Demonstrated innovative thinking for product enhancements - Capability to explore and understand state-of-the-art AI technologies - Integration of AI solutions and envisioning new functionalities - Ability to demo and sustain proposed features with clear justifications - User Experience (UX) and Usability: - User-centric approach to UX design - Usability enhancement based on feedback and best practices - Ability to demo and sustain proposed features with clear justifications Qualification A Bachelor’s degree in Computer Science or equivalent will be required for this role This role requires overlap with multiple time zones for planning meetings, status updates etc. on a regular basis. The duration of these overlaps can change depending on the type of meeting. Upland India has the flexibility to manage your working hours accordingly to help in your work-life balance. You can find out more about this during your interview conversation. Upland Software is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected status. About BA Insight Upland BA Insight provides an AI search platform enabling organizations to deploy search solutions both internally and for their extranet / internet needs. Our technology stack provides an end-to-end solution for all search needs: from indexing any content source and enhancing ingested content quality to an enhanced search user experience framework, leveraging AI and NLP to provide the best answer possible to end-users. Our technology is deployed within many organizations worldwide, ranging from hundreds of users to hundreds of thousands of users, processing hundreds of millions of documents. You will join the core development team and be given the opportunity to work on all aspects of our technology stack. From building high performance connectors enabling ingestion of terabytes of data to integrating AI, large language models like ChatGPT and ML into our processing flow to understand content and queries and offer the right answer at the right time. If you are interested in search and information retrieval or love the challenge of highly scalable, highly performing software, you have a place in our team. About Upland Upland Software (Nasdaq: UPLD) helps global businesses accelerate digital transformation with a powerful cloud software library that provides choice, flexibility, and value. Upland India is a fully owned subsidiary of Upland Software and headquartered in Bangalore. We are a remote-first company. Interviews and on-boarding are conducted virtually. #LIRemote

• 4+ to 8 years of experience • Deep understanding of Guidewire framework, implementation, architecture and components. • Must have experience in GuideWire Billing Center 10.0 version+ • Well versed in development streams - Configuration/Integration/Both • Strong knowledge in Guidewire platform (Gosu scripting / UI / Data Model) • Implementation of Rules (including UI Validation) using GOSU scripting. • Metadata Configuration of Rules (including UI Validation). • Integration with External Systems and Guidewire Platform supported integration techniques. At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus. Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.

It’s an exciting time to join us! We’re entering new markets, developing new technologies, and moving step by step towards our goal of exciting the world. As our business grows, the number of exciting people initiatives grows with it, and we’re looking for a new colleague to partner with our team to bring these to life. he Gaming Integrations team is at an inflection point. We operate ~26 provider integrations across three runtimes (Elixir, Node.js, Erlang) and are the critical path for Superbet entering new markets. This role is a key part of our capacity plan. You'll join a small but high-impact team and immediately contribute to real challenges: rebuilding our game platform into a scalable, multi-studio platform, and accelerating integration delivery so Superbet launches in new countries faster. What You'll Be Working - Elixir platform migration: Contributing to the migration of our Node.js/Erlang integrations to the new Elixir-based platform. Feature parity across runtimes is a blocker for many localizations today. - Game Studio Integrations: Owning the full lifecycle of new provider integrations (launchUrl, authenticate, balance, debit, credit, void) from implementation through production sign-off. - Platform architecture: Implementing CI/CD pipelines, shared services, and the modular architecture needed to support multiple exclusive gaming studios at scale. - Operational excellence: Keeping KTLO (keeping the lights on) under 10% of team capacity while maintaining high availability across all 26+ live integrations. What We Expect Project Impact - Consistently high productivity across many concurrent projects, and delivers large scope with quality and mature practices - Proactively identifies problems and drives resolution, often without guidance - Leads larger projects or small squads, runs meetings, writes status reports, tracks delivery - Helps make the people around them move faster by identifying what's slowing the team down - Demonstrates impact clearly through metrics, not just activity Engineering Excellence - Takes end-to-end ownership of product quality: reliability, efficiency, security, and performance - Drives engineering efficiency improvements across the org (faster onboarding, better tooling, reduced cycle time) - Becomes the established go-to owner of at least one component or system with expert depth - Advocates for rapid prototyping and data-driven idea validation - Develops and tracks metrics that quantify product quality and engineering efficiency Communication & Collaboration - Builds working relationships cross-functionally (product, SRE, QA, integration managers, gaming studios) - Proactively seeks and acts on feedback - Gives detailed, specific positive and constructive feedback to the Tribe lead and teammates - Facilitates fast learning cycles and nurtures innovation within the team Organizational Impact - Actively mentors less-experienced engineers and creates conditions for them to grow - Participates in recruiting and interviewing (especially for diversity recruiting) - Onboards new team members and makes codebases easy to ramp up on - Invests in their own skills and brings new knowledge back to the team (currently relevant: Elixir, Kafka operations, distributed systems at scale) What We're Looking For - MUSTs - High agency — proven track record of unblocking themselves and helping drive improvements across a team - Experience with microservice and event-based architectures - Experience with Kafka (operating Kafka in production is a strong bonus) - Experience - 5+ years building high-quality software with strong engineering practices (code reviews, CI/CD, design docs) - Experience building highly-available, highly-scalable, distributed backend systems - Worked cross-functionally in product organizations alongside product managers, designers, and stakeholders - Technical - Node.js / TypeScript - Kafka - Elixir or functional programming experience — strong bonus (our strategic direction) - Kubernetes, Docker, AWS - Experience in the betting or gaming industry - Cultural & Behavioral - Strong collaborator — not a solo player, not an asshole - Product engineer mindset — not purely tech-focused, understands business context - Strong sense of ownership and problem-solving instinct - Clear, direct communication Why Join Us - T-shaped team where engineers contribute across the full stack and influence technical direction - Fully remote, team distributed across Europe - Partner directly with exclusive Game Studios building casino content for Superbet - Lead and mentor in a small team with high visibility and real ownership - High-revenue, high-stakes domain with real business impact - Help steer the technical strategy of a growing team About us We are a global technology company dedicated to building the future of entertainment and fan-centric experiences. With commercial markets in Brazil, Belgium, Poland, Romania, Serbia, and Greece our company has evolved from a leading sports betting and gaming operator into a diversified product and tech organization, gathering more than 5,000 dedicated people across our teams. Shaping the future of play At Super, we are creating a unique entertainment ecosystem engaging millions of customers worldwide. Our product and technology teams in Amsterdam (the Netherlands), Madrid (Spain), Zagreb (Croatia), London (UK), and Bucharest (Romania) are building the playstack that will champion the future of play. Our ambitious growth strategy focuses on expanding across Europe and Latin America while delivering immersive customer experiences and creating lasting value for our customers, partners, and communities. Global recognition and standards The company’s long-term strategy is supported by world-class investors. In 2019, Blackstone, the world’s largest alternative asset manager, made a strategic minority investment of €175 million. In 2025, we strengthened our financial position through a €1.3 billion refinancing agreement, reinforcing our partnership with Blackstone and enabling accelerated global expansion. Super is committed to the highest standards of compliance, safety, and responsibility. As such, we are active members of the International Betting Integrity Association (IBIA) and the European Gaming & Betting Association (EGBA).

• Build scalable applications using Constellation architecture • Configure case types, workflows, and reusable components • Design integrations using REST and DX APIs • Follow guardrails and optimize performance • Work in Agile teams (Scrum) and support deployments