- To achieve monthly KPIs assigned - To maintain standard performance to achieve top productivity and efficiency from systems as well as the product campaigns. - To ensure that all telesales activities are directed to meeting sales targets. - To ensure assigned card acquisition monthly targets are achieved - To ensure that there is no miss selling - Adherence to discipline and punctuality - Constant follow up with the customer. - Attending Daily team huddles & keeps up to team commitments. - Monitor personal performance and align strategies to improve sales out comes. - Follow verification policy – adhere to banking policies, procedures and regulatory requirements . - Updating all the systems as per the call with the customer. - Achieve given targets on monthly basis. - Meeting the KPI Targets set in term of card acquisition - Contact potential and existing customer via phone to introduce and promote banking products. - Understand the customer needs and recommend suitable banking solutions. - Cross-sell and upsell products to maximize revenue opportunities. - Processing of the request or offer given to the customer. - Handling of all customer issues and resolve the same at the earliest and highlight them to the TL. - Maintaining all records of the approval, requests and reports handled. - Build and maintain strong relationships with customer. - Handle customer inquiries and provide detailed information about product services - Address customer concerns and resolve complaints efficiently . - Compilation of daily and monthly reports and MIS for the team. - Has strong Sales and customer focus and ability to think creatively and work under pressure. - Ensure to meet 100% on control parameters and policy set by the bank audit team.

Position Title: On-Call Applied Music Instructor Location: Santa Clara, CA Job Description: Part time job requisition id R3021 Position Type: Regular Hiring Range: $90/hr Pay Frequency: Hourly A. POSITION PURPOSE Instruct all performing arts students. ESSENTIAL DUTIES AND RESPONSIBILITIES 1.Provide rehearsal and performance accompaniment. - Conduct nine (9) lessons per student and one (1) jury examination. - Assign and submit assessment of student performance to the Office of the Registrar by the deadline. - Fulfill other instructional, academic, or performance duties as assigned by supervisor. - Flexibility to accommodate assignments involving evenings and weekends. C. PROVIDES WORK DIRECTION Not applicable. D. GENERAL GUIDELINES Recommends initiatives and implements approved changes to improve quality and services. - Yes Identifies and determines cause of problems; develops and presents recommendations for improvement of established processes and practices. - Yes Maintains contact with community and solicits feedback for improved services. - No Maximizes productivity through use of appropriate tools; planned training and performance initiatives. - Yes Prepares and submits reports as requested and required. - No Develops and implements guidelines to support the functions of the unit. - No E. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The items below are representative of the knowledge, skills, abilities, education, and experience required or preferred. This position requires the ability to effectively establish and maintain cooperative working relationships within a diverse multicultural environment. 1. Knowledge - Demonstrated knowledge of successful teaching techniques. 2. Skills - Excellent written and verbal communication skills. 3. Abilities ·Ability to work independently and exercise sound judgement. 4.Education - Bachelor of Arts, Bachelor of Music or Bachelor of Fine Arts in music required. Significant professional experience may act as a substitute. 5.Years of Experience - Record of successful professional performance and teaching required. F. PHYSICAL DEMANDS The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. In accordance with the Americans with Disabilities Act, as amended, the California Fair Employment & Housing Act, and all other applicable laws, SCU provides reasonable accommodations for qualified persons with disabilities. A qualified individual is a person who meets skill, experience, education, or other requirements of the position, and who can perform the essential functions of the position with or without reasonable accommodation. - May be required to travel to other buildings on the campus. G. WORK ENVIRONMENT The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. - Typical musical environment. - Mostly indoor office environment. - Offices with noise. - Offices with frequent interruptions. Telecommute Santa Clara University is registered to do business in the following states: California, Nevada, Oregon, Washington, Arizona, and Illinois. Employees approved to telecommute are required to perform their work within one of these states. EEO Statement Equal Opportunity/Notice of Nondiscrimination Santa Clara University is an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, ethnicity, national origin, citizenship, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, marital status, parental status, veteran or military status, physical or mental disability, medical conditions, pregnancy or related conditions, reproductive health decision making, or any other characteristic protected by federal, state, or local laws. For a complete copy of Santa Clara University’s equal opportunity and nondiscrimination policies, please visit the Office of Equal Opportunity and Title IX website at https://www.scu.edu/title-ix/. Clery Notice of Availability Santa Clara University annually collects information about campus crimes and other reportable incidents in accordance with the federal Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act. To view the Santa Clara University report, please visit the Campus Safety Services website. To request a paper copy please call Campus Safety at (408) 554-4441. The report includes the type of crime, venue, and number of occurrences. Americans with Disabilities Act Consistent with its obligations under the law, Santa Clara University will provide reasonable accommodations to applicants and employees with disabilities. Applicants who wish to request a reasonable accommodation for any part of the application or hiring process should contact the Department of Human Resources ADA Team at hraccommodations@scu.edu or by phone at (408)554-5750. Please note: This contact information is intended for accommodation requests only. Resumes or inquiries about application status sent to this inbox will not be reviewed or forwarded. For resumes or questions regarding application status.

• Entrenar a los colaboradores en temas referentes a producto, procesos y operaciones. • Medir el aprendizaje a través de metodología. • Coordinar con el equipo comercial y operaciones, además de desarrollar planes de entrenamiento.

• OFRECER A CLIENTES DE OTRO OPERADOR, LOS BENEFICIOS DE ENTEL CON EL OBJETIVO QUE PORTE A NUESTRO OPERADOR. • HORARIO DE TRABAJO: Lunes a Sábado de 9am a 6pm (Incluye 45 minutos de break) • HORARIO FIJO Descansos fijos los DOMINGOS y feriados