• Provide tactical employee relations guidance/support and coaching to leaders and employees in assigned regions • Provide guidance related to performance management, policies and procedures, and interpretation of employment laws • Manages and resolves complex employee relations issues. Conducts effective, thorough, and objective investigations • Lead key organizational HR projects and initiatives • Develop and facilitate HR training • Coach leaders around requirements and best practices throughout the employee life cycle • Manage unemployment claims and EEOC and DOL charges for assigned regions • Manage leaves of absence for assigned regions • Analyzes trends and metrics in partnership with the HR group to develop solutions, programs, and policies • Conduct regular HR policy review • Ensure regulatory compliance with federal, state, and local laws for assigned regions

• Support internal communications for the KBS People Team • Collaborate with HR/internal stakeholders to support their communication needs • Maintain editorial/project and events calendar for all People Team communications • Draft, edit, socialize and distribute announcements, newsletters, memos, meeting invites • Create intranet news articles and work with key stakeholders to ensure all content is up to date and approved • Monitor and measure performance of communication channels; develop and support channel improvements using analytics tools, reports and feedback • Support company meetings/events and act as point person for meeting execution • Manage and maintain distribution lists; understand audiences and provide recommendations for targeted communications by personas • Craft and develop social media content that supports people-centric and overall company goals/initiatives • Use Canva to create visually appealing and effective graphics for various communication channels

• Own and scale HR service delivery • Design and run Curana’s HR Help Desk, including SLAs, routing, tiered support, and a searchable knowledge base. • Build and publish dashboards that show volume, turnaround time, root causes, and trends—and use them to drive continuous improvement. • Lead Workday operations and people systems execution • Establish data governance, testing practices, and release/cutover processes that keep the system stable and trustworthy. • Create operational excellence through standardization • Build and govern HR SOPs, documentation, and SharePoint architecture with clear version control and audit cycles. • Ensure Curana is always “audit ready” through strong documentation and process discipline. • Oversee benefits, LOA, and ADA operations • Provide daily oversight of Benefits and LOA teams, resolve escalations, and ensure regulatory compliance. • Drive M&A HR operations • Guide fleet operations governance • Build and develop a high-performing team

• Accountable for developing the People Strategy to enable both short-and-long term functional goals in alignment with Vera’s Corporate goals. • Partner with HR subject matter experts to enable the People Strategy, specifically: • TA to support attracting and hiring critical talent. • Total Rewards to design compensation and benefits to support the hiring, retaining and recognition of employees. • Employee relations to build people manager capability and ensure proactive management of performance. • Communications to support change management and other initiatives. • Talent development to support leadership growth and succession. • Routinely assess the organizational needs as the business evolves to ensure the People Strategy is aligned to goals and meeting business needs. • Advise and coach senior leaders in solving complex issues related to organization design, development, and change leadership. • Participate and lead as appropriate corporate-wide programs that enhance the overall employee experience and support company growth and success overall.