This is a remote position. Senior Executive Operations Partner (CRM & Client Experience) - Night-shift About PeoplePartners - At PeoplePartners, work feels different — because it is. - We’re a Great Place to Work certified company built on a genuine people-first culture where your growth, ideas, and impact truly matter. Here, you don’t just support global businesses — you become part of them. You collaborate with ambitious founders, gain international exposure, and build a career that moves as fast as you do. - If you’re looking for meaningful work, real opportunities, and a team that actually backs you — you’ll feel it here from day one. Role Overview - You run the show behind the scenes. - Some leaders look effortlessly in control — calendars flowing, meetings sharp, priorities aligned. - That’s not luck. That’s precision. - This role is for someone who thrives in that space — where structure meets speed. As a Senior Executive Operations Partner (CRM & Client Experience), you’re not just supporting a founder — you’re building the operational rhythm that keeps everything moving. - From calendar mastery to CRM precision, from onboarding flows to process improvements — you’re the quiet force that turns complexity into clarity. Key Responsibilities: - Manage and optimize the founder’s calendar. - Maintain and update CRM systems accurately. - Prepare meeting briefs and supporting materials. - Coordinate and execute client onboarding processes. - Build and improve workflows, templates, and SOPs. - Track leads, follow-ups, and pipeline activity. - Support daily administrative and operational tasks. - Identify inefficiencies and implement process improvements. Requirements Required Qualifications (Must-Have): - 4+ years experience in Executive Assistant, Operations, or Administrative roles. - Experience supporting founders or senior leadership. - Strong calendar management and prioritization skills. - Hands-on experience with CRM systems. - Experience working in remote environments. - Ability to manage multiple priorities independently. - Strong organizational and problem-solving skills. Preferred Qualifications (Nice-to-Have): - Experience in fast-paced, founder-led or startup environments. - Background in operations or process improvement. - Familiarity with workflow automation tools. - Experience handling client onboarding processes. Why Join PeoplePartners This is more than just a role — it’s a career move. At PeoplePartners, you’ll gain: - Global exposure working with international clients. - A people-first culture that values ownership and trust. - Career growth opportunities with real progression paths. - Access to learning and development programs. - A supportive, collaborative, and high-performing team. - Regular engagement activities and team events. - A stable remote work environment with work-life balance. - Competitive compensation and benefits package. If you’re someone who brings order to chaos, builds systems that last, and takes pride in making things run seamlessly — this is where you belong. Apply now and be the reason everything just works. Work Details - Work Setup: Remote (Work from Home). - Schedule: Night Shift (PST Hours). - Work Days: Monday to Friday. - Employment Type: Full-time. - Client: Canada-based business. Benefits - Permanent Work-from-home setup - Company-provided equipment - Secondary Wi-Fi Modem - 21 Leave Credits Annually - Leave benefits begin on Day 1. - 100% conversion of UNUSED leave credits - HMO on Day 1 - 13th Month Pay - Monthly Gift Voucher - Milestone Tokens (Birthday/Anniversary/Christmas). - A Life Beyond the Screen #WorkLifeBalance. - Active employee engagements physically such as Christmas Party & Team Building, and virtual events such as town-hall with prizes.

• As an NBCUniversal Academic Year intern, you’ll work on real projects, be part of our collaborative culture, and get the support you need to grow - across two full semesters. • Our Internship Program is all about impact, giving you the chance to contribute to meaningful work while building skills that matter. • The intern will gain hands-on exposure to both the payments and fraud ecosystems, analyzing global authentication rates to balance customer friction and fraud risk, evaluating payment trends to inform checkout optimization, assessing processing methods such as network tokens versus PAN to identify efficiency opportunities, and investigating 'Do Not Honor' declines to uncover root causes and recommend mitigation strategies.

? Now Hiring: Vacation Experience Coordinator (Remote) ✈️ If you’re the go-to person for planning trips, finding the best deals, and creating unforgettable experiences… keep reading ? We’re growing our team and looking for individuals who want a flexible, remote opportunity helping clients plan everything from weekend getaways to dream vacations. ✨ What You’ll Do: - Help clients plan and book vacations, cruises, and travel experiences - Research destinations, resorts, and travel options - Provide recommendations based on client preferences - Support clients before and during their trips - Build relationships and create repeat clients over time ? What We Offer: ✔ Remote, flexible work environment ✔ Training and onboarding provided ✔ Access to travel platforms and supplier partnerships ✔ Supportive team and mentorship ✔ Opportunities for personal and professional growth ? Who We’re Looking For: - Organized and self-motivated individuals - Strong communication skills - Passion for travel and helping others - Comfortable working independently - Open to learning new systems and tools

• Serve as the single point of operational accountability for assigned applications and workflows. • Own incidents from intake through resolution, even when fixes span multiple teams or vendors. • Act as the escalation lead when issues cross traditional support boundaries. • Diagnose complex failures involving: SaaS platforms, Identity and access systems, Data pipelines and integrations, Upstream/downstream dependencies • Support Model & Documentation Ownership • Own and maintain authoritative end-to-end support diagrams for assigned platforms. • Create and evolve triage runbooks that define: What to check, Where to check it, Who owns each correction step • Act as Tier 2.5 / Tier 3 escalation lead for complex operational issues. • Identify recurring failure patterns and systemic gaps. • Partner with engineering and product teams to reduce operational risk over time.