• End-to-end responsibility for platform operations (Run) • Build and coordinate the community of service owners • Establish and review incident, problem, change, and release management • Ensure service quality and stability • Escalation management and stakeholder communication • Continuous service optimization

• Serve as a primary commercial advisor to a defined portfolio of franchised hotels. • Conduct structured performance reviews with ownership and operator leadership. • Translate corporate commercial strategy into actionable property-level initiatives. • Identify revenue opportunities, cost efficiencies, and performance gaps. • Provide clear, data-driven recommendations aligned with owner return objectives. • Analyze portfolio performance across RevPAR, RGI, ADR, occupancy, channel mix, and segmentation trends. • Partner with Revenue Management to improve pricing strategies, demand forecasting, and inventory controls. • Support distribution optimization, including channel contribution, OTA strategy, and digital direct growth. • Drive adoption of Hyatt revenue tools and commercial platforms. • Coach General Managers, Directors of Sales, and Revenue Leaders on commercial best practices. • Facilitate performance workshops and portfolio reviews.

Title: Senior Manager , Global Medical Immunology & Cardiovascular, Medical Communications (Rheumatology) Location: Princeton United States Job Description: Working with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary Position reports to the Senior Director of Medical Communications within Global Medical Immunology & Cardiovascular, Global Medical Affairs and is responsible for the strategy and execution of rheumatology medical communication plans. This role will ensure the timely development and delivery of scientific content and disclosures of clinical and health economic data for BMS products to inform Healthcare Providers, Patients, and Payers in accordance with local regulations. Key Responsibilities The Senior Manager of Medical Communications is accountable for the following: Medical Communications Strategy: - Establish a clear and compelling execution plan aligned with the TA‑specific Medical Communications strategy and the overall Medical strategy, ensuring timely delivery of high‑quality scientific content, medical education, medical information, medical publications, and congress presentations - Understand communication needs across markets and own the pull‑through and execution of the Scientific Narrative, including development and execution of the content/publication plan in alignment with the Medical Communication Platform (MCP) - Lead the delivery of internal and external scientific content; support development of medical communications; and ensure timely journal submissions, publications, and congress presentations - Demonstrate strong business acumen and the ability to interface effectively with matrix partners to make trade‑off decisions by managing the Medical Communications budget and allocating funds and resources to the highest business priorities Content Development and Data Dissemination: - Serve as a subject matter expert to internal stakeholders on the medical communications landscape, HCP information needs, scientific content strategy, and data dissemination approaches, representing BMS scientific communications internally and externally - Provide strategic leadership and oversight for the development and execution of high‑quality medical content, ensuring scientific rigor, clinical relevance, and alignment with medical strategy across channels and audiences - Lead cross‑functional collaboration with Medical Affairs, Field Medical, and Market partners to develop scientifically credible, evidence‑based medical materials that translate complex clinical data into practice‑relevant insights for healthcare professionals - Oversee content planning and execution in alignment with clinical trial milestones and emerging evidence, adjusting communication strategies as needed to ensure continued relevance and impact - Guide the planning, development, and execution of scientific publications as a key component of the broader medical communications strategy, in alignment with Good Publication Practice standards - Ensure systematic collection and application of customer and field insights to optimize medical content, publications, and scientific exchange, enabling impactful engagement with external stakeholders - Contribute to governance and process workstreams to ensure medical communications activities are conducted with the highest standards of scientific integrity, quality, transparency, and ethical compliance Stakeholder Engagement: - Foster collaborative relationships with academic & clinical experts, publishers, medical associations & other relevant key stakeholder groups; participate in external initiatives to foster trust and respect amongst academic and medical publishing community - Collaborate with internal stakeholders across the Medical matrix (e.g., the country and regional medical directors) and other Scientific Communications & Engagement team (e.g., Customer Engagement, Field Medical Excellence, Congress Strategy, Training & Compliance) to leverage external insights to inform medical communications planning - Partner externally with third-party vendors to ensure the appropriate balance of internal and external execution of work - Establishe clear metrics aligned to meeting customer needs and demonstrating desired outcomes of activities. Regularly communicates metrics with key stakeholders Qualifications & Experience - Advanced scientific degree, PharmD, PhD or MD preferred - 3-5 years of Pharmaceutical/Healthcare industry experience with a focus on medical communications; experience in both local country & global preferred - Experience of leading a large team of cross-functional partners; and demonstrated strength in leading teams to high performance - Demonstrated ability to lead strategically, drive performance, build alignment, inform, negotiate and collaborate - Proven ability to work in an ambiguous environment, and develop teams with a focus on quick deliverables - Experience leading cross-functional, cross-cultural project teams, and collaborating across matrix, multiple markets and global geographies - Demonstrated success driving optimal business results in a large complex corporate environment with multiple priorities and tight timelines - Ability to manage timelines and quality of work using strong leadership, organizational, communication, facilitation and interpersonal skills - Proven experience establishing strategic direction for teams, and proven ability to achieve set objectives; ability to take educated risk, rise above technical expertise; demonstrating judgement, wisdom and understanding of impact - Experience with change leadership and appreciation for complexity of leading teams through change - Experience leading medical communications across all phases of drug development and commercialization - Ability to analyze and interpret trial data - Ability to influence and negotiate appropriate solutions; ability to establish strong stakeholder relationships - Ability to travel Knowledge Desired - Pharmaceutical/Healthcare Industry - External compliance, transparency and conflict-of-interest regulated work environments - Understanding of Good Publication Practices and guidance (GPP, ICMJE), Sunshine Act, Pharma Code of Conduct, and other guidance related to post-marketing practices and scientific data communication - Certified Medical Publication Professional (CMPP), and ISMPP active member highly desired - Understanding of clinical trial design and execution, statistical methods and clinical trial data reporting requirements - Working knowledge of Microsoft suite of applications, and familiar with publication management tool (DataVision) #LI-HYBRID If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Compensation Overview: Princeton - NJ - US: $119,820 - $145,189 The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience. Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/. Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include: - Health Coverage: Medical, pharmacy, dental, and vision care. - Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP). - Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support. Work-life benefits include: Paid Time Off - US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees) - Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day. All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown. - Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as "Transforming patients' lives through science ", every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1601271 : Senior Manager, Global Medical Immunology & Cardiovascular, Medical Communications (Rheumatology)

The Business Analyst Manager is accountable for the day-to-day performance, development, and engagement of a team of Business Analysts delivering Professional Services for DCM products. They ensure consistent, high-quality execution of business analysis activities while building strong capability, predictable delivery outcomes, and a disciplined operating environment. The BA Manager shapes and improves the experience of key Vertafore clients by ensuring Business Analysts consistently deliver clear requirements, sound recommendations, and effective customer communication. They work cross-functionally with Customer Support, Account Management, Professional Services, and Product Management to align execution and outcomes and to support the continued growth and maturity of the function. The BA Manager leads through people, systems, and standards. They remain close enough to the work to coach, guide, and ensure quality, without functioning as a senior individual contributor. They operate within a 0–6 month execution horizon, translating plans into focused delivery, managing performance and risk, and fostering a culture of clarity, accountability, and continuous improvement. Core Responsibilities Essential job functions include but are not limited to the following: · Leads, coaches, and develops Business Analysts across levels, establishing clear expectations, accountability, and growth plans · Owns team-level performance, workload balancing, and delivery quality across customer engagements · Monitors execution health, identifies risks early, and intervenes to ensure predictable, high-quality outcomes · Ensures consistent execution of business analysis practices, including requirements definition, workflow documentation, configuration recommendations, and UAT readiness · Reviews BA deliverables to ensure quality, clarity, and alignment with customer objectives and Vertafore standards · Provides escalation support for complex delivery or customer situations, guiding resolution and reinforcing sound judgment · Partners with Principal Business Analysts to reinforce standards, tools, and best practices across the team · Identifies friction points and drives small, continuous improvements to processes, workflows, and execution practices · Collaborates cross-functionally with Product, Account Management, Customer Support, and Professional Services leaders to align priorities and execution · Translates plans and priorities into day-to-day execution for the BA team · Fosters a positive, engaged team environment rooted in clarity, consistency, and accountability Knowledge, Skills and Abilities · Proven people leadership and coaching capability, with experience developing and managing performance across a team · Strong judgment in prioritization, decision-making, and escalation · Ability to manage delivery through systems, standards, and capacity planning rather than individual heroics · Strong working knowledge of DCM products, implementation approaches, and insurance distribution and compliance workflows · Sufficient technical literacy to evaluate BA recommendations, guide problem-solving, and assess delivery risk · Excellent written and verbal communication skills, with the ability to translate between technical, business, and customer perspectives · Highly organized, able to manage competing priorities and maintain predictable execution · Strong problem-solving and systems-thinking mindset Qualifications · Bachelor’s degree preferred or commensurate experience · Minimum 7–10 years of experience in business analysis or professional services delivery within a software environment · Prior people leadership, team lead, or functional leadership experience strongly preferred · Insurance industry experience preferred · Experience working with distributed or global teams Additional Requirements and Details · Travel required up to 25% of the time · Located and working from an office location or remote as designated · Occasional lifting and/or moving up to 10 pounds · Frequent repetitive hand and arm movements required to operate a computer · Specific vision abilities required include close vision (working on a computer, etc.) · Frequent sitting and/or standing