At ALSAC you do more than make a living; you make a difference. We like people who are different…because we’re different, too. As one of the world’s most iconic and respected nonprofits, we know what it’s like to stand out. That’s why we’re looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children.® Job Description The Product Owner II – IT is responsible for maximizing the value of IT products and solutions by translating business needs into clearly defined prioritized work for Agile delivery teams. This role partners closely with business stakeholders, technology teams, and delivery leadership to ensure solutions meet user needs, align with enterprise standards, and support organizational objectives. This is an experienced-level Product Owner role, operating with a high degree of autonomy and accountability across moderately complex systems or products. Key Responsibilities - Own and manage the product backlog for assigned IT products, platforms, or systems - Partner with business stakeholders to understand needs, outcomes, and priorities - Translate requirements into clear user stories with defined acceptance criteria - Prioritize backlog items based on business value, risk, dependencies, and capacity - Lead backlog refinement, sprint reviews, and product demos - Collaborate closely with Scrum Masters, Developers, Architects, and QA teams - Make day-to-day scope and trade-off decisions to maximize value delivery - Ensure solutions align with enterprise architecture, security, and compliance standards - Monitor delivery progress and product performance using agreed-upon metrics - Continuously gather feedback to refine and improve product outcomes Required Qualifications - Bachelor’s degree in Engineering, Product Development, or a related field. - 6-8 years of experience in a Product Owner, Product Analyst, or similar role - Hands-on experience working with Agile/Scrum delivery teams - Strong ability to elicit, document, and prioritize business and technical requirements - Excellent communication, facilitation, and stakeholder management skills - Demonstrated ability to make informed decisions in a fast-paced environment - Experience supporting enterprise IT systems or platforms - Familiarity with APIs, integrations, data flows, or cloud-based solutions - SAFe Product Owner / Product Manager, CSPO, or similar Agile certification, or equivalent preferred. - Experience working in regulated or security-conscious environments Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We’re dedicated to ensuring children and their families have every opportunity to enjoy life’s special moments. We’re also committed to giving our staff excellent benefits so they can do the same. - Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans)​ - 401K Retirement Plan with 7% Employer Contribution - Exceptional Paid Time Off - Maternity / Paternity Leave - Infertility Treatment Program - Adoption Assistance - Education Assistance - Enterprise Learning and Development - And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

Requirements - Bachelor's degree in Systems Engineering, Information Technology, Computer Science, or a related field. - Minimum of 2–4 years of experience in hardware and software technical support. - Knowledge of Windows and/or Linux system administration, Microsoft 365 support, and Active Directory account management. - Demonstrated ability to troubleshoot hardware and software issues using Zoom, Slack, and remote desktop tools. - Identity & Access (Okta): Proficiency in Okta administration, with primary tasks including password resets, troubleshooting Multi-Factor Authentication (MFA), and user lifecycle management. - Proficiency in Jira Service Management (JSM); high ticket hygiene and SLA management are essential. - Effective communication, customer service orientation, and ability to document technical procedures. Main Responsibilities - Resolve user requests and incidents via tickets, email, and phone, ensuring agreed-upon response times. - Monitor and maintain hardware and software inventory, log changes, and manage licensing. - Create and maintain technical documentation: user guides, support procedures, and incident logs. - Participate in IT projects: software deployments, migrations, new site installations, and infrastructure upgrades. - Provide basic user training on corporate tools and cybersecurity best practices. Candidate Profile - Soft Skills: Strong self-starter with excellent written communication skills. Must be able to work in real-time to ensure no knowledge loss during this temporary assignment. - Reliability: Must have a stable, high-speed home internet connection and a secure workspace. We Offer: - Competitive salary - 100% remote work - Collaborative and stable work environment.

About Nue.io Nue.io is a next-generation CPQ and revenue automation platform designed for modern SaaS and subscription-based businesses. Our mission is simple: empower go-to-market teams to move faster, close smarter, and scale with confidence. With an elegant, no-code interface and deep Salesforce integration, we streamline the entire quote-to-revenue journey — from complex pricing and approvals to seamless renewals. Backed by top-tier investors and trusted by forward-thinking companies, Nue.io is redefining revenue operations for a product-led world. But we’re more than our product — we’re a team built on curiosity, trust, ownership, and a genuine passion for building great things together. We foster a culture where people can do their best work, grow quickly, and make a real impact. And we’re growing! If you're excited by big challenges, smart teammates, and a high-velocity environment, we’d love to meet you. Role Overview We’re looking for a Senior IT Engineer to help build and scale corporate IT at Nue IO. In this role, you will own day-to-day implementation and continuous improvement of core IT architecture, security‑aligned processes, and the SaaS/identity ecosystem that keeps a distributed, product-focused SaaS company running securely and efficiently. You’ll act as a technical and operational lead for end-user devices, identity and access, SaaS application management, and IT security controls, partnering closely with Engineering and Dev Services. You’ll also mentor other IT team members and contribute to the roadmap for IT and security maturity (e.g., SOC 2, SOC 1, ISO‑aligned practices), in alignment with IT leadership. This role reports to the Director, IT. What You’ll Do: IT Architecture, Strategy & Ownership - Implement and maintain standard patterns for user lifecycle, access control, and device posture that align with security and compliance requirements, in partnership with the Director, IT. - Contribute hands-on input to the design and continuous improvement of IT architecture for corporate endpoints, identity, and SaaS applications. Endpoint & Asset Management - Design and maintain hardened baseline configurations for Mac endpoints, including MDM/EDR policies, patching, and disk encryption. - Ensure accurate, auditable asset inventories for laptops, networking gear, and key IT-managed services. - Establish and optimize tooling and automation for device provisioning, configuration drift detection, and secure offboarding. Identity, Access & SaaS Governance - Lead day-to-day identity and access management (IAM) across Google Workspace, HRIS/SSO, Salesforce, Slack, Atlassian, and other core apps. - Implement and drive RBAC and least‑privilege models, including role profiles by function and regular access reviews, in partnership with IT leadership. - Partner with functional owners on SaaS vendor onboarding, risk reviews, renewals, and entitlement rationalization. - Design and refine automated workflows (e.g., via HRIS/IdP/IT tooling) for joiner/mover/leaver processes. Security, Compliance & Risk - Act as a primary IT owner for controls related to: - Endpoint security (MDM/EDR, patching, disk encryption, USB/removable media policies). - Identity security (MFA enforcement, SSO, conditional access, OAuth governance). - Corporate SaaS hardening (admin roles, audit logs, configuration baselines). - Execute against the IT compliance framework defined by IT leadership, helping to maintain controls and documentation needed for SOC 2 / SOC 1 / privacy and related frameworks. - Collaborate with auditors and internal stakeholders to provide evidence, help identify and close gaps, and support readiness for security and compliance audits and assessments. - Help drive vulnerability management remediation across endpoints and IT‑managed services; prioritize and track remediation in partnership with Dev Services and Engineering. - Participate in incident response for account compromise, device loss, suspicious activity, or vendor breaches, including root cause analysis and follow‑up improvements. - Support responses to customer questionnaires around security and compliance of our products, in partnership with IT leadership. - Maintain an awareness of potential risks and vulnerabilities across Nue’s systems, and proactively raise and address gaps as they arise. IT Operations, Automation & Support - Serve as the primary point of contact for support for all employees and senior escalation point to other IT team members for complex IT issues (identity/SSO, access, networking, device security). - Design and implement automation and scripts to reduce manual toil across IT workflows. - Maintain and improve internal IT documentation, runbooks, and standards, ensuring they’re usable by both IT peers and business stakeholders. - Provide input into IT capacity planning (licenses, hardware refresh, key platforms) by surfacing trends, usage data, and technical recommendations to the Director, IT. - Implement and monitor logging and alerting systems for critical services to enable proactive support and incident detection. Leadership & Mentorship - Mentor other IT team members (including interns or junior engineers) on best practices, troubleshooting approaches, and security‑minded thinking. - Model strong communication with stakeholders; help translate technical tradeoffs into clear options and recommendations. - Influence and execute on IT projects and initiatives that align with security posture, audit requirements, and company growth, under the direction of IT leadership. What We’re Looking For: - 5+ years in corporate IT engineering, systems administration, or similar roles in a SaaS or high‑growth technology environment. - Deep hands‑on experience with: - Identity/SSO and user lifecycle (e.g., Google Workspace, Okta/Rippling or equivalent IdPs, SCIM/SAML/OIDC concepts). - Endpoint management at scale (MDM/EDR, OS hardening, patching, secure baselines). - Administration of a modern SaaS stack (productivity, collaboration, ticketing/ITSM, monitoring/logging, etc.). - Strong understanding of security and compliance frameworks (e.g., SOC 2, SOC 1, ISO 27001) and how IT controls support them. - Proven experience implementing or improving: - Access reviews and entitlement recertifications. - Device and asset lifecycle processes. - Change management and documentation around IT changes. - Excellent troubleshooting skills across layers (user/device → network → SaaS/IdP), with a bias toward root cause analysis and durable fixes. - Strong written and verbal communication skills; ability to produce clear runbooks, SOPs, and audit‑ready documentation. Nice to Have - Experience contributing directly to security questionnaires, customer/vendor risk assessments, or audits. - Familiarity with SIEM or security analytics tools and how IT telemetry feeds them. - Experience in a distributed or remote‑first organization where async and documented processes are critical. - Prior mentorship or informal leadership responsibilities within an IT or SecOps team.  Location & Work Style - Preferred: Ability to work in a North American time zone with strong overlap to Pacific Time. - Remote‑friendly, with occasional travel for team meetings or company events as needed.

Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company. We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT. Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences. A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees. If you want to make a difference, then Selene is the place for you! Job Description for Technical Lead (SQL & ETL) Position Summary The Technical Lead is a hands‑on technical leader responsible for designing, building, and optimizing SQL Server and Azure‑based data solutions while providing architectural guidance and technical leadership across distributed engineering teams. This role blends deep technical execution with design leadership, requiring the ability to move fluidly between writing code, guiding engineers, and shaping scalable data architectures. While the role includes leadership responsibilities, it is not a traditional people‑manager position and is best suited for candidates who want to remain technically engaged. Key Responsibilities - Provide technical leadership and design guidance across multiple engineering pods - Design, develop, optimize, and maintain SQL Server databases, schemas, stored procedures, and ETL processes - Build, troubleshoot, and maintain SSIS packages and Azure Data Factory pipelines - Support refactoring and re‑architecture of existing data platforms - Step into hands‑on development when needed to unblock teams or deliver critical solutions - Drive reuse, standardization, and reduction of duplicated effort across projects - Partner with Engineering leadership to align work with architectural standards and roadmap - Participate in Agile sprint planning, capacity discussions, and delivery execution - Support testing, deployment, UAT coordination, and post‑release activities - Track and manage work, issues, and enhancements in Azure DevOps (ADO) - Produce and review technical documentation, solution designs, and architecture artifacts Qualifications Required - 5–10 years of experience in SQL Server and ETL development - Strong hands‑on expertise with: - T‑SQL - SSIS - Azure Data Factory - SSRS - Experience with Azure DevOps (ADO) and Git - Proven ability to balance hands‑on development with technical leadership - Experience working in Agile / Scrum / Kanban environments Preferred - Azure SQL or Azure Postgres - Microsoft Fabric or Lakehouse architectures - Experience supporting data platforms in regulated or high‑availability environments - Mortgage or financial services technology experience Intake Notes Why This Role Exists - Original Senior DB role pivoted due to organizational growth and shifting needs. - Team expanded from 6 pods to 9 pods, increasing demand for technical leadership and design oversight. - Offshore resources cover some execution; onshore role is needed for hands‑on technical leadership, architecture, and guidance. - Role is intentionally designed to mirror Valentine’s position and reduce pressure on existing leads (Valentine, Radhika). What This Role Is (and Is Not) - ✅ Technical leadership role with direct impact on architecture, design, and delivery - ✅ Hands‑on contributor when needed - ✅ Leads by influence and technical authority - ❌ Not a traditional people manager - ❌ Not removed from day‑to‑day engineering work Team & Scope - Manages ~8 engineers initially - Team is mixed onshore/offshore - Focus is technical direction, not people‑ops - Limited performance reviews; primary responsibility is: - Code/design guidance - Architecture decisions - Unblocking delivery Pod Ownership - Pod assignment intentionally flexible - Likely to start with medium‑sized pods - Potential future ownership of Enterprise pod - Regardless of pod, responsibilities span design and architecture across pods Hands‑On vs Leadership Expectation - Target split: ~50% hands‑on / 50% technical leadership - This will fluctuate sprint‑to‑sprint - Candidate must: - Be comfortable coding when needed - Step in during critical situations - Avoid “that’s not my role” mindset Interview Process - Recruiter Screen (Matthew) - Technical Interview – Valentine - Team / Fit Interview – Moira + Radhika - Final / Executive Interview – Bill Candidate‑Facing Role Summary Technical Lead – SQL & ETL We’re looking for a senior‑level data engineer who enjoys leading by doing. This role sits at the intersection of hands‑on engineering and technical leadership. You’ll guide teams, shape architecture, and design scalable data solutions — while still being comfortable getting into the code when the work demands it. You’ll work closely with pod‑based engineering teams, helping set technical direction, optimize data platforms, and ensure high‑quality delivery across SQL Server and Azure‑based data pipelines. While you’ll guide developers and influence outcomes, this is not a traditional people‑manager role — it’s a role for someone who wants to stay technically sharp and impactful. If you enjoy roles where some weeks you’re deep in code and other weeks you’re unblocking teams, shaping design, and advising on architecture — this role was built for you. Screening Questions (Designed to Test the 50/50 Expectation) Use these exactly as written — they force candidates to show, not tell. Hands‑On Reality Check - Tell me about the last time you personally wrote SQL or ETL code in production. What problem were you solving? Listen for recency and depth — not abstract leadership talk. - In your last role, what percentage of your time was truly hands‑on vs guiding others? How did that change sprint‑to‑sprint? - If a critical pipeline breaks and the team is blocked, what do you do first — and what do you personally own in that moment? Leadership Without Avoidance - Have you ever stepped into hands‑on work even though it wasn’t “expected” of your title? What drove that decision? - How do you balance setting technical direction while still staying close enough to the code to make good decisions? Architecture & Design - Describe a design decision you influenced across multiple teams or systems. How involved were you in the implementation? - How do you approach refactoring or re‑architecting legacy SQL/ETL systems without disrupting delivery? Fit & Mindset - What frustrates you more: being too hands‑on, or not being hands‑on enough? Why? Strong candidates answer this honestly. Why Selene? Benefits Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes: - Paid Time Off (PTO) - Medical, Dental &Vision - Employee Assistance Program - Flexible Spending Account - Health Savings Account - Paid Holidays - Company paid Life Insurance - Matching 401(k) Plan The job requirements listed above are representative of the knowledge, skills, and/or abilities required. This job description is not an inclusive list of all duties and responsibilities of this position. Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. Selene reserves the right to amend and change responsibilities to meet business and organizational needs. Privacy Policy - Selene (seleneadvantage.com)